1,443 research outputs found
Resilience markers for safer systems and organisations
If computer systems are to be designed to foster resilient
performance it is important to be able to identify contributors to resilience. The
emerging practice of Resilience Engineering has identified that people are still a
primary source of resilience, and that the design of distributed systems should
provide ways of helping people and organisations to cope with complexity.
Although resilience has been identified as a desired property, researchers and
practitioners do not have a clear understanding of what manifestations of
resilience look like. This paper discusses some examples of strategies that
people can adopt that improve the resilience of a system. Critically, analysis
reveals that the generation of these strategies is only possible if the system
facilitates them. As an example, this paper discusses practices, such as
reflection, that are known to encourage resilient behavior in people. Reflection
allows systems to better prepare for oncoming demands. We show that
contributors to the practice of reflection manifest themselves at different levels
of abstraction: from individual strategies to practices in, for example, control
room environments. The analysis of interaction at these levels enables resilient
properties of a system to be âseenâ, so that systems can be designed to explicitly
support them. We then present an analysis of resilience at an organisational
level within the nuclear domain. This highlights some of the challenges facing
the Resilience Engineering approach and the need for using a collective
language to articulate knowledge of resilient practices across domains
A Correlation Between Hard Gamma-ray Sources and Cosmic Voids Along the Line of Sight
We estimate the galaxy density along lines of sight to hard extragalactic
gamma-ray sources by correlating source positions on the sky with a void
catalog based on the Sloan Digital Sky Survey (SDSS). Extragalactic gamma-ray
sources that are detected at very high energy (VHE; E>100 GeV) or have been
highlighted as VHE-emitting candidates in the Fermi Large Area Telescope hard
source catalog (together referred to as "VHE-like" sources) are distributed
along underdense lines of sight at the 2.4 sigma level. There is also a less
suggestive correlation for the Fermi hard source population (1.7 sigma). A
correlation between 10-500 GeV flux and underdense fraction along the line of
sight for VHE-like and Fermi hard sources is found at 2.4 sigma and 2.6 sigma,
respectively. The preference for underdense sight lines is not displayed by
gamma-ray emitting galaxies within the second Fermi catalog, containing sources
detected above 100 MeV, or the SDSS DR7 quasar catalog. We investigate whether
this marginal correlation might be a result of lower extragalactic background
light (EBL) photon density within the underdense regions and find that, even in
the most extreme case of a entirely underdense sight line, the EBL photon
density is only 2% less than the nominal EBL density. Translating this into
gamma-ray attenuation along the line of sight for a highly attenuated source
with opacity tau(E,z) ~5, we estimate that the attentuation of gamma-rays
decreases no more than 10%. This decrease, although non-neglible, is unable to
account for the apparent hard source correlation with underdense lines of
sight.Comment: Accepted by MNRA
Exploring the importance of reflection in the control room
While currently difficult to measure or explicitly design for, evidence suggests that providing people
with opportunities to reflect on experience must be recognized and valued during safety-critical
work. We provide an insight into reflection as a mechanism that can help to maintain both individual
and team goals. In the control room, reflection can be task-based, critical for the 'smooth' day-to-day
operational performance of a socio-technical system, or can foster learning and organisational change
by enabling new understandings gained from experience. In this position paper we argue that
technology should be designed to support the reflective capacity of people. There are many
interaction designs and artefacts that aim to support problem-solving, but very few that support
self-reflection and group reflection. Traditional paradigms for safety-critical systems have focussed
on ensuring the functional correctness of designs, minimising the time to complete tasks, etc. Work
in the area of user experience design may be of increasing relevance when generating artefacts that
aim to encourage reflection
A study of the relative effectiveness and cost of computerized information retrieval in the interactive mode
Results of a number of experiments to illuminate the relative effectiveness and costs of computerized information retrieval in the interactive mode are reported. It was found that for equal time spent in preparing the search strategy, the batch and interactive modes gave approximately equal recall and relevance. The interactive mode however encourages the searcher to devote more time to the task and therefore usually yields improved output. Engineering costs as a result are higher in this mode. Estimates of associated hardware costs also indicate that operation in this mode is more expensive. Skilled RECON users like the rapid feedback and additional features offered by this mode if they are not constrained by considerations of cost
The Wrong Trousers: Misattributing medical device issues to the wrong part of the sociotechnical system
HCI does not have well developed theoretical underpinnings to capture how different parts of a sociotechnical system impact medical device design and use. We report an issue that was identified during an ethnographic study of infusion pump use on a haematology ward: the frequency of the alarms caused frustration to staff and patients. Staff understood this to be a device design problem outside their control â a manufacturing issue. It is actually configured this way by the hospital â a device management issue. This misattribution impacts corrective action, and the quality and safety of patient care. We highlight three theoretical areas that could provide leverage for understanding issues such as this
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