Nursing workload in the emergency department: a methodological proposal

OBJECTIVE: This study aimed to propose a methodology for identifying the nursing workload in the Emergency Department (ED). METHODS: this is methodological research, undertaken in a public general hospital in the municipality of São Paulo, Brazil, in the areas: triage, shock room, emergency room, suturing room, and medication/procedures for adult and pediatric patients rooms, using different strategies and instruments. Due to the characteristics of the data collection, distinct samples were obtained in each of the areas. RESULTS: The average daily workload, in hours, corresponded to: triage 48; shock room 30.9; emergency 170.6; observation of adult patients 293.6; observation of pediatric patients 108.7; medication/procedures in adult patients 175.5; medication/procedures in pediatric patients 60.4; and suturing 7.9. CONCLUSION: The instruments used for data collection were shown to be appropriate and made it possible to construct a methodological proposal for identification of workload of nursing professionals in E.D. in a general public hospital

Taxa de absenteísmo da equipe de enfermagem como indicador de gestão de pessoas

O absenteísmo dos profissionais de enfermagem é um problema complexo para as organizações de saúde, constituindo-se um indicador que necessita ser monitorado. Este estudo objetivou analisar a taxa de absenteísmo dos profissionais de enfermagem em um hospital público de ensino. As ausências por absenteísmo foram coletadas a partir das escalas mensais, no período de janeiro a julho de 2008, e calculadas por meio de planilha eletrônica. Constatou-se um índice médio de absenteísmo de 5,6% para os enfermeiros e de 9,7% para técnicos/auxiliares de enfermagem. As ausências que mais contribuíram para esses índices referiram-se aos afastamentos por doença. Os dados obtidos evidenciaram o principal motivo de absenteísmo e sinalizam a necessidade de mudanças nas políticas de contratação dos profissionais de enfermagem, além da revisão dos processos de trabalho, visando favorecer melhores condições de saúde a esses profissionais

Impact of promoting self-care in nursing workload

Abstract OBJECTIVES To assess the impact of promoting self-care in nursing workload and associate it to the variables: age, gender, socioeconomic status, education, marital status and number of children of caregivers. METHODS Prospective study with 31 children and their caregivers. Participants were assessed at two moments, 1st and 2nd hospitalization, the nursing workload was measured by the Nursing Activities Score (NAS). RESULTS The mean NAS in the 1st hospitalization was 60.9% and in the 2nd hospitalization was 41.6%, that is, 14.6 and 9.9 hours of nursing, respectively. The nursing workload on the first day of hospitalization was higher compared to the last day, both for the 1st (p<0.001) and for the 2nd hospitalization (p<0.001), and higher in the first (p<0.001) and in the last day (p=0.025) in the 1st hospitalization. Comparing the 1st hospitalization to the 2nd hospitalization, the first was higher (p<0.001), and NAS items related to the training of self-care was influenced (p<0.001). CONCLUSION The nursing workload associated to self-care promotion corresponded to 14.6 hours and was higher than determined by the existing legislation