40 research outputs found

    Determinants of environmental management in the red sea hotels: Personal and organizational values and contextual variables

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    What motivates firms to adopt environmental management practices is one of the most significant aspects in the contemporary academic debate in which the review of the existing literature yields, with an obvious contextual bias toward developed world, contested theories and inconclusive findings. Providing a unique model that brings together the individual and organizational levels of analysis on firms' adoption of environmental management practices, this study aims to provide a new insight from the context of developing world. Data from 158 Red Sea hotels reveal two identifiable dimensions of environmental management-planning and organization, and operations-that can be explained as originating from different values. Whereas organizational altruism is a powerful predictor of both dimensions, managers' personal values and organizational competitive orientation are only relevant to environmental operations. The evidence also indicates that contextual variables such as chain affiliation, hotel star rating, and size are important to explain hotels' environmental management behaviors. © 2012 ICHRIE

    Competing models of quality management and financial performance improvement.

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    Six competing models of quality management and financial performance improvement are hypothesized and statistically tested, using data from a survey of general managers of 288 four- and five-star hotels in Egypt and structural equation modeling. The comparative analysis of the conceptually and structurally different models suggests that financial performance can be improved when quality management is viewed holistically as a commonality of its interconnected practices (top management leadership; employee management; customer focus; supplier management; process management; quality data and reporting). Managers must therefore integrate stakeholders into design and implementation of effective quality management systems. This study: advances knowledge of the roles of alternative models of quality management in improving financial performance; deepens our understanding of the main features of a quality management system capable of enhancing organizational performance; and contributes to ongoing debates in quality and service management literature on factors that impact financial performance

    Can imperial radio be transnational? British‐affiliated Arabic radio broadcasting in the interwar period

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    This media history article uses the development of the British Broadcasting Corporation\u27s Arabic radio broadcasting service in 1938 as a case study for considering the intersections and overlaps between transnationalism and imperialism in the early mid-20th century. Archival evidence suggests that the British Broadcasting Corporation\u27s Arabic broadcasting service, which was based in London, relied for human resources, programming, and other forms of expertise on the Palestine Broadcasting Service in Jerusalem and the Egyptian State Broadcasting Service in Cairo—as well as on British government officials in those countries. Yet scholarly literature on these stations tends to treat them as free-standing institutions with minimal interaction. How might recent scholarship on entangled media histories productively problematize the treatment of radio histories as institutional histories within nation-state boundaries? How might it capture both the transnational and the colonial or imperial connections of these stations? It closes by suggesting how this case study might be useful for scholars working in other arenas
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