Pengaruh Logistic Service Quality Terhadap Satisfaction dan Loyalty Pelanggan PT Pos Indonesia

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh logistic service quality terhadap satisfaction dan loyalty dengan 5 dimensi logistic service quality (Information quality, ordering procedures, timeliness, order condition, dan order discrepancy handling) khususnya pada PT Pos Indonesia berdasarkan persepsi pelanggan. Layanan yang dimiliki PT Pos Indonesia sudah didesain sesuai dengan standart agar dapat memberikan kepuasan dan mencapai loyalitas pelanggan.Oleh karenaitu PT Pos Indonesia perlu menganalisis pengaruh logistic service quality terhadap satisfaction dan loyalty Pengolahan data dilakukan dengan Structural Equation Modeling (SEM). Teknik pengambilan sampel dalam penelitian ini menggunakannon probability sampling dengan jenis convenience sampling. Data diperoleh secara langsung dari responden yang sesuai dengan karakteristik populasi yang ditentukan dengan cara menyebarkan kuesioner. Penelitian ini menggunakan jumlah sampel sebesar 150 responden perusahaan. Hasil penelitian ini menunjukkan adanya pengaruh logistic service quality PT Pos Indonesia terhadap satisfaction pelanggan, dan juga menunjukkan adanya pengaruh logistic service quality PT Pos Indonesia terhadap loyalt

Phytochemical Screening and Polyphenolic Antioxidant Activity of Aqueous Crude Leaf Extract of Helichrysum pedunculatum

We evaluated the in vitro antioxidant property and phytochemical constituents of the aqueous crude leaf extract of Helichrysum pedunculatum. The scavenging activity on superoxide anions, DPPH, H2O2, NO and ABTS; and the reducing power were determined, as well as the flavonoid, proanthocyanidin and phenolic contents of the extract. The extract exhibited scavenging activity towards all radicals tested due to the presence of relatively high total phenol and flavonoids contents. Our findings suggest that H. pedunculatum is endowed with antioxidant phytochemicals and could serve as a base for future drugs

Systems Biology of the Clock in Neurospora crassa

A model-driven discovery process, Computing Life, is used to identify an ensemble of genetic networks that describe the biological clock. A clock mechanism involving the genes white-collar-1 and white-collar-2 (wc-1 and wc-2) that encode a transcriptional activator (as well as a blue-light receptor) and an oscillator frequency (frq) that encodes a cyclin that deactivates the activator is used to guide this discovery process through three cycles of microarray experiments. Central to this discovery process is a new methodology for the rational design of a Maximally Informative Next Experiment (MINE), based on the genetic network ensemble. In each experimentation cycle, the MINE approach is used to select the most informative new experiment in order to mine for clock-controlled genes, the outputs of the clock. As much as 25% of the N. crassa transcriptome appears to be under clock-control. Clock outputs include genes with products in DNA metabolism, ribosome biogenesis in RNA metabolism, cell cycle, protein metabolism, transport, carbon metabolism, isoprenoid (including carotenoid) biosynthesis, development, and varied signaling processes. Genes under the transcription factor complex WCC ( = WC-1/WC-2) control were resolved into four classes, circadian only (612 genes), light-responsive only (396), both circadian and light-responsive (328), and neither circadian nor light-responsive (987). In each of three cycles of microarray experiments data support that wc-1 and wc-2 are auto-regulated by WCC. Among 11,000 N. crassa genes a total of 295 genes, including a large fraction of phosphatases/kinases, appear to be under the immediate control of the FRQ oscillator as validated by 4 independent microarray experiments. Ribosomal RNA processing and assembly rather than its transcription appears to be under clock control, suggesting a new mechanism for the post-transcriptional control of clock-controlled genes

Open Hole Compression Performance of 3D Fiber Reinforced Composites

The ever increasing cost of fuel and and the rise in air travel has had a great impact to the environment. Although efforts to resolve the issue are being made to help increase air travel efficiency, there is still one crucial aspect that can be improved on which is weight reduction

USING PARLIAMENTARY MATERIALS IN INTERPRETATION: INSIGHTS FROM PARLIAMENTARY PROCESS

It is orthodoxy in Australia that when interpreting statutory text, attention turns to the words ‘in context’. This context is taken to include extrinsic context, including extrinsic materials. Parliamentary materials represent a significant category of such extrinsic matter. These are materials produced as part of the enactment of the statute in Parliament, such as second reading speeches, explanatory memoranda, and committee reports. But although readers of statutes regularly refer to parliamentary materials and attribute weight to them for the interpretative task, most readers know little about them. This article examines parliamentary materials for federal legislation. The aim of this examination is to highlight factors that may be considered when assessing such materials as interpretative aids. The article reflects preliminary research done as part of a wider research project on the relationship between the legislative process and statutory interpretatio

Helping students SOAR to success on their computer: A mixed methods approach to investigate and test an integrated study strategy system for online prose

This study included two experiments that investigated study strategies students use with online prose. Online prose is defined as material presented on computers in linear form. In the present study, both the strategies that students report and those they actually use for online prose were assessed. In addition, the effects of an integrated study strategy method, SOAR, were tested for online prose. SOAR includes the components of Selection, Organization, Association, and Regulation. Research is reviewed relative to each SOAR component, online prose, and cognitive theory of learning. In the first experiment, one-hundred and fourteen students completed a questionnaire that contained both open and closed-ended questions pertaining to study strategies for online prose. In the second experiment, one-hundred and eight students were assigned randomly to the control group or one of four experimental groups and presented with the same online prose material. The control group participants studied using preferred methods and were free to create study materials of their choice. The experimental groups studied using SOAR in part, or whole, and were prompted to create study materials based on SOAR components. Overall, results showed that, when left to their own devices, students create incomplete materials and use ineffective study methods for online prose. Further, SOAR strategies improve achievement for online prose, and the highest achievement was earned by students who used the entire SOAR method. Results are discussed relative to learning, classroom application, and design of online prose. Last, this study’s limitations and directions for future research are discussed

Using Parliamentary materials in interpretation: Insights from Parliamentary process

It is orthodoxy in Australia that when interpreting statutory text, attention turns to the words 'in context'. This context is taken to include extrinsic context, including extrinsic materials. Parliamentary materials represent a significant category of such extrinsic matter. These are materials produced as part of the enactment of the statute in Parliament, such as second reading speeches, explanatory memoranda, and committee reports. But although readers of statutes regularly refer to parliamentary materials and attribute weight to them for the interpretative task, most readers know little about them. This article examines parliamentary materials for federal legislation. The aim of this examination is to highlight factors that may be considered when assessing such materials as interpretative aids. The article reflects preliminary research done as part of a wider research project on the relationship between the legislative process and statutory interpretation.This research is supported by an Australian Government Research Training Program (RTP) Scholarship. A considerable portion of the research for this paper was completed under the auspices of a Parliamentary Library Summer Research Scholarship in 2017

Incorporating Arbitration Clauses: The Sacrifice of Consistency at the Altar of Experience

This article considers the varying judicial approaches to the question of incorporation of arbitration agreements by reference to another contract, schedule of terms, or trading rules. In particular, attention is directed to the approach taken by English courts in considering whether a subsequent holder of a bill of lading is bound by an arbitration agreement contained in a charterparty. In that context, English courts required an express reference in a bill of lading to the charterparty arbitration clause before it could be regarded as part of the contract. General words purporting to incorporate the terms and conditions of a charterparty would not be sufficient. This article examines the development of this strict approach to incorporation in the maritime context, its application to contractual disputes outside that context and recent case law signalling a more flexible approach to the question based on the intention of the parties involved