Measuring the Influence and Impact of Competitiveness Research: A Web of Science Approach

The purpose of this paper is to measure the influence and impact of competitiveness research by identifying the 100 most cited articles in competitiveness that are published in academic journals indexed in the database of Web of Science of the Institute for Scientific Information (ISI) between 1980 and 2013. Using citation analysis we investigated the number of citations that were made to the 100 most cited articles that deal with competitiveness during this 34 year period. We also identified articles, authors, journals, institutions, and countries that have had the most contribution to the literature of competitiveness. Further, we determined in which categories of Web of Science these articles were published and how is the time distribution of their publication. Additionally, we investigated the level of competitiveness that has received the most attention, and the latest level of analysis in competitiveness research. We also explored the type of research design these articles used. Finally, we determined the most popular topics covered and the type of firm or industry/ name of nation or region analyzed by these articles. The findings of this research provide a reliable basis for competitiveness researchers to better plan their studies and enhance the influence and impact of their research works. However, the most cited articles published in other databases and categories, and citation to these articles in other publications and resources may deserve future research attention

Measuring the influence and impact of competitiveness research: a Web of Science approach

The purpose of this paper is to measure the influence and impact of competitiveness research by identifying the 100 most cited articles in competitiveness that are published in academic journals indexed in the database of Web of Science of the Institute for Scientific Information between 1980 and 2013. Using citation analysis we investigated the number of citations that were made to the 100 most cited articles that deal with competitiveness during this 34 year period. We also identified articles, authors, journals, institutions, and countries that have had the most contribution to the literature of competitiveness. Further, we determined in which categories of Web of Science these articles were published and how is the time distribution of their publication. Additionally, we investigated the level of competitiveness that has received the most attention, and the latest level of analysis in competitiveness research. We also explored the type of research design these articles used. Finally, we determined the most popular topics covered and the type of firm or industry/name of nation or region analyzed by these articles. The findings of this research provide a reliable basis for competitiveness researchers to better plan their studies and enhance the influence and impact of their research works. However, the most cited articles published in other databases and categories, and citation to these articles in other publications and resources may deserve future research attention

An investigation of key competitiveness indicators and drivers of full-service airlines using Delphi and AHP techniques

The purpose of this study was to identify and prioritize the key competitiveness indicators and drivers of full-service airlines. To achieve this, the study used a two-phase, sequential exploratory mixed methods research that was initiated with a qualitative phase (Delphi technique), and followed by a quantitative phase (Analytic Hierarchy Process technique). The results of the qualitative phase revealed that full-service airlines need to pay attention to the 12 key indicators and 15 key drivers to evaluate and improve their competitiveness status, respectively. The key identified indicators include quality, safety, price, connectivity, timeliness, flight frequency, profitability, productivity, cost, market share, customer loyalty, and revenue growth, and the key identified drivers are including bargaining power of customers, bargaining power of suppliers, rivalry among existing competitors, government policies, physical resources, financial resources, human resources, technological resources, reputational resources, flight operations capabilities, engineering and maintenance capabilities, marketing and services capabilities, finance and property capabilities, personnel capabilities, and strategic alliances. Further, the results of the quantitative phase demonstrated that profitability is the most important key competitiveness indicator, closely followed by productivity. It was also found that generally bargaining power of customers is the most powerful key competitiveness driver, and followed by financial resources. However, the results revealed that the ranking of the key competitiveness drivers with respect to each indicator differs significantly. The findings of this research provide important implications for the evaluation and improvement of the competitiveness status of full-service airlines

Key competitiveness indicators and drivers of full-service airlines operating in Malaysia

Full-service airlines play a key role in creating a prosperous and successful tourism industry. They are now faced with fierce competition in domestic and international markets. However, there is a lack of knowledge concerning the competitiveness of full-service airlines. Hence, this research was aimed to identify the key competitiveness indicators and drivers of full-service airlines to help them to evaluate and improve their competitiveness, respectively. Using the Delphi technique at the first phase of the research, the study revealed that full-service airlines need to pay attention to the 12 key competitiveness indicators, including price, quality,profitability, productivity, cost, market share, timeliness, safety, connectivity, flight frequency, customer loyalty, and revenue growth to evaluate their competitiveness status against their rivals. Additionally, the research findings suggested that fullservice airlines need to implement and manage the 15 key competitiveness drivers to reinforce these key competitiveness indicators and as a result improve their overall competitiveness. They include bargaining power of customers, bargaining power of suppliers, rivalry among existing competitors, physical resources, financial resources, human resources, technological resources, reputational resources, flight operations capabilities, engineering and maintenance capabilities, marketing and services capabilities, finance and property capabilities, personnel capabilities,government policies, and strategic alliances. Further, the results of the Analytic Hierarchy Process (AHP) technique at the second phase of the research revealed that profitability is the most important key competitiveness indicator, closely followed by productivity. In contrast, flight frequency is the least important key competitiveness indicator that was ranked twelfth. Furthermore, it was found that the bargaining power of customers is the most powerful key competitiveness driver, closely followed by financial resources. On the contrary, government policies ranked fifteenth has the lowest effect on the competitiveness of full-service airlines. Thetudy also indicated the relative importance weight and ranking of the key competitiveness drivers with respect to their influence on each indicator. Furthermore, it determined the implementation priority of the key competitiveness drivers in terms of several groups using the Hierarchical Cluster Analysis (HCA) technique. The findings of this research provide important implications for the evaluation and improvement of the competitiveness of full-service airlines