Diverse virtual social networks: Implications for remote software testing teams

This paper evaluates offshore outsourcing in the IT testing industry and determines what conditions determine its success. There is particular focus on the influence of diversity in teams on group relationships. Two studies are described: the first, investigated the perceptions of professional software testers on the critical factors of offshore outsourcing; and the second study looked at the ability for diverse teams to form close working relationships through virtual networks. We find that overt diversity factors inhibit interaction across nationality boundaries. The limitations of virtual networks for fostering personal communications is apparent in preventing group members from overcoming the initial aversion to mix with out-group members, which could be achieved with closer and more personal communications between members with different diversity factors in normal face to face communications. Where software testing teams are outsourced globaly, and must rely on virtual communications, there seems potential for significant difficulties in developing close working relationships, which on the one hand, can be negative for group cohesion, but one the other hand, can be positive for encouraging imparitality

Web 2.0 and micro-businesses: An exploratory investigation

This is the author's final version of the article. This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.This article was chosen as a Highly Commended Award Winner at the Emerald Literati Network Awards for Excellence 2013.Purpose – The paper aims to report on an exploratory study into how small businesses use Web 2.0 information and communication technologies (ICT) to work collaboratively with other small businesses. The study had two aims: to investigate the benefits available from the use of Web 2.0 in small business collaborations, and to characterize the different types of such online collaborations. Design/methodology/approach – The research uses a qualitative case study methodology based on semi-structured interviews with the owner-managers of 12 UK-based small companies in the business services sector who are early adopters of Web 2.0 technologies. Findings – Benefits from the use of Web 2.0 are categorized as lifestyle benefits, internal operational efficiency, enhanced capability, external communications and enhanced service offerings. A 2×2 framework is developed to categorize small business collaborations using the dimensions of the basis for inter-organizational collaboration (control vs cooperation) and the level of Web 2.0 ICT use (simple vs sophisticated). Research limitations/implications – A small number of firms of similar size, sector and location were studied, which limits generalizability. Nonetheless, the results offer a pointer to the likely future use of Web 2.0 tools by other small businesses. Practical implications – The research provides evidence of the attraction and potential of Web 2.0 for collaborations between small businesses. Originality/value – The paper is one of the first to report on use of Web 2.0 ICT in collaborative working between small businesses. It will be of interest to those seeking a better understanding of the potential of Web 2.0 in the small business community.WestFocu

An exploratory study into the impact of NACCQ Research

This paper reports the findings of a preliminary investigation into the impact of research within the New Zealand National Advisory Committee on Computing Qualifications (NACCQ) sector. Using a strategy based predominantly upon keyword search of academic reference databases, the study found that NACCQ projects and publications are beginning to be cited in diverse outlets, and are now making a contribution to the international literature in the computing disciplines. The study and its findings are briefly reviewed and the outlets in which NACCQ research has been cited are tabulated. This paper establishes the first profile of international citations for NACCQ research and provides a replicable baseline for subsequent studies into the impact of research originating in the sector

Met a researcher? Research paradigms among those new to research

This paper reports some insights into the understandings about research of computing educators and novice researchers in the NACCQ sector. These insights arise from a self-assessment of their approaches to teaching and research, undertaken at NACCQ sponsored "Getting Started in Research Workshops". The self-assessment was intended to assist workshop participants to become aware of and reflect upon their predominant teaching and research paradigms. It also served as a means of actively modelling use of the critical method in research. Three paradigms – Functional, Transactional and Critical were used in the assessment process, and attendees were asked to indicate which paradigm best applied to their practice and beliefs in their teaching and research respectively. This paper will discuss the settings, the instrument used, review the findings from data gathered to date, and indicate future directions for this research

A search in the COS-B data base for correlated time variability in regions containing objects of interest

As is well known, association of the gamma-ray sources with celestial objects is, in general, difficult on a pure positional basis, while correlated time variability could obviously provide such proof. This technique can be employed on regions of the gamma-ray sky containing interesting objects of known variability at some wavelength even in the absence of a recognized gamma-ray excess with the aim to extract a weak but predictable signal from the surrounding noise. This technique is applied here on a longer variability time scale, generally of the order of days. Photons coming from the sky regions centered on the various celestial objects considered were selected with energies 100 MeV and with arrival directions within an energy-dependent area of radius of approx 6 deg at 100 MeV. In order to construct a time profile of such photons, their arrival times were grouped in bins of dimensions defined by the available photons number and by the value of the period searched for

Knowledge skills and abilities demanded of graduates in the new learning environment

Changes in technology and employer demands require that we regularly survey our stakeholder communities to ensure the relevance and currency of what we are teaching, and the qualifications we offer to prepare our students for practice. At a presentation to an IT breakfast of the NZCS Auckland Branch in October 1998, the audience were surveyed in order to gauge how well we were doing in developing tomorrow's practitioners. Topics surveyed were: the relative importance of different technical skills required by employers, the key trends that we need to prepare graduates for, the impact of the Internet on skills required, the most urgent up skilling requirements of employees and the relative value of vendor vs. formal Polytechnic qualifications. The results of the survey are reported, the key findings analysed and some strategies are suggested which address the identified gaps

Preparing the Global Software Engineer

With a goal of preparing software engineering students for practice in today’s global settings, Uppsala University has for some years run courses involving global collaboration. The “IT in Society” course is one such course which applies an ‘Open Ended Group Project’ model, in partnership with a local health sector client and global educational partners. Within each iteration of the course, students across the partnering institutions are given a brief around an open-ended problem. They work in collaboration with their client and stakeholders to investigate options and produce a report with their findings and recommendations, informed by global perspectives. The report may or may not be supported by working software prototypes. We analyze student evaluations & reflections on the course to unpack their perceptions of software engineering, the perceived relevance of a global learning experience and its role in reshaping their identities as global software engineers

Nonprofit governance: The shape of board organisation communication

This qualitative study investigated corporate governance and management practices, with a particular focus on communications between the board and senior management, in two disability service organisations in the nonprofit sector. Fifteen interviewees participated across the two case studies and their insights and contributions were thematically analysed. Among the key findings was a significant contrast in communication processes across the two organisations. In one, communications were tightly controlled by the CEO (hourglass-shaped approach) and, in the second, there was a more accessible communication process between the board and senior management. This paper explores these two communication models

Nga iwi o Ngapuhi membership system: relationship management and relational design

This paper reviews a capstone project undertaken by Auckland University of Technology (AUT) students to develop a tribal membership register for Te Runanga a Iwi o Ngapuhi. The initial scope of the project incorporated a database to record details of people, land, and their common history. As the project unfolded complex issues related to land, genealogical and historical relationships had to be addressed. The paper discusses the relationship between the clients and developers and the partnership model that was adopted. Research conducted to develop a suitable data model uncovered the GENTECH genealogical data model originated by genealogists in Texas. This model was adapted for this project to suit the unique needs of Maori. The paper describes the initial implementation of an online membership register and concludes with a critique of this model proposing further extensions to address the interactions between people, land and history

Co-creating “smart” sustainable food futures with urban food growers

The futuristic visions, infrastructures, and developments of smart cities continue to gather pace, with municipal authorities and businesses in the UK investing increasing amounts of resources into their manifestation. At the same time local communities continue to be hard hit by austerity, with more local services being affected by government cuts, with the North-East of England being particularly affected. In this paper we report on a case study that aimed to explore how the top-down, technocentric, and corporate visions of smart cities stand in contrast to the reality of grassroots communities who are dealing with the consequences of austerity. Our case study focuses on a community of urban food growers. We describe our speculative and participatory approach that we devised for co-designing “smart” urban food-growing futures from the bottom-up with local residents in a deprived neighbourhood of Newcastle upon Tyne, and reflect on how they elicited realities and future visions that stand as a counterpoint to the corporate visions of future cities