End User Information Security Awareness Programs for Improving InformationSecurity in Banking Organizations: Preliminary Results from an Exploratory Study

The purpose of this research is to analyze information security awareness (ISA) programs and the measurement of ISA behavior in banking organizations. The underlying paper summarizes the qualitative and exploratory part of our two-staged mixed methods research on the improvement of employee security behavior concerning IT operational risks. IT operational loss events are often caused by undesirable security behavior of employees concerning information technology. Organizations conduct ISA programs to build employees’ security awareness concerning information technology to prevent IT operational loss events. Ten semi-structured qualitative expert interviews were carried out to explore potentials for improvement of ISA programs. Our findings focus on the character of ISA delivery methods and the implemented controls for these methods. Further research should shed light on the effectivenessof experimental and proactive ISA controlling. The outcome provides input for practice in the area of ISA building in the financial sector

Prevention is better than cure!:designing information security awareness programs to overcome users’ non-compliance with information security policies in banks

In organizations, users’ compliance with information security policies (ISP) is crucial for minimizing information security (IS) incidents. To improve users’ compliance, IS managers have implemented IS awareness (ISA) programs, which are systematically planned interventions to continuously transport security information to a target audience. The underlying research analyzes IS managers’ efforts to design effective ISA programs by comparing current design recommendations suggested by scientific literature with actual design practices of ISA programs in three banks. Moreover, this study addresses how users perceive ISA programs and related implications for compliant IS behavior. Empirically, we utilize a multiple case design to investigate three banks from Central and Eastern Europe. In total, 33 semi-structured interviews with IS managers and users were conducted and internal materials of ISA programs such as intranet messages and posters were also considered. The paper contributes to IS compliance research by offering a comparative and holistic view on ISA program design practices. Moreover, we identified influences on users’ perceptions centering on IS risks, responsibilities, ISP importance and knowledge, and neutralization behaviors. Finally, the study raises propositions regarding the relationship of ISA program designs and factors, which are likely to influence users’ ISP compliance

Creativity is a skill that everyone has’: Analysing creative workers’ self-presentations

This paper discusses the research use of creative workers’ publicly available self-presentations such as documentaries or social media posts. In so doing it contributes to our understanding of how creative workers might fruitfully be researched. The paper, firstly, argues that self-presentations can provide valuable and rich insights into creative workers’ self-understanding, and thus can be of interest to creative industries researchers. Secondly, using the example of a film produced by Austrian product designers, the paper then demonstrates why researchers need to consider the processes through and contexts in which self-presentations are generated. The paper explains why self-presentations may not be treated in the same way as the first person accounts traditionally generated for social science research, and presents recommendations for how self-presentations might form parts of rigorous research designs

Prevention is better than cure!:designing information security awareness programs to overcome users’ non-compliance with information security policies in banks

In organizations, users' compliance with information security policies (ISP) is crucial for minimizing information security (IS) incidents. To improve users' compliance, IS managers have implemented IS awareness (ISA) programs, which are systematically planned interventions to continuously transport security information to a target audience. The underlying research analyzes IS managers' efforts to design effective ISA programs by comparing current design recommendations suggested by scientific literature with actual design practices of ISA programs in three banks. Moreover, this study addresses how users perceive ISA programs and related implications for compliant IS behavior. Empirically, we utilize a multiple case design to investigate three banks from Central and Eastern Europe. In total, 33 semi-structured interviews with IS managers and users were conducted and internal materials of ISA programs such as intranet messages and posters were also considered. The paper contributes to IS compliance research by offering a comparative and holistic view on ISA program design practices. Moreover, we identified influences on users' perceptions centering on IS risks, responsibilities, ISP importance and knowledge, and neutralization behaviors. Finally, the study raises propositions regarding the relationship of ISA program designs and factors, which are likely to influence users' ISP compliance

Psychological contact breach, job attitude and behaviours across cultures: A meta-analysis

Although research on psychological contract breach (PCB) has grown in recent years, most of the studies have taken an individual-level perspective to explain PCB effects on employee behavior, thereby overlooking the possibility that the national cultural context might affect employee responses to psychological contracts. This study, therefore, investigates whether employees in various cultures react differently to psychological contract breaches. Drawing on the GLOBE cultural framework, we expected that national cultural practices moderate the relationship between PCB and a key work attitude (such as organizational commitment) and job behaviors (i.e. in-role performance, turnover intention, and counterproductive behaviours). Using meta-analytic data from 176 studies, we found that the results largely support our hypotheses. The study updates and expands prior meta-analyses on psychological contracts and opens a new area of inquiry by showing that cultural practices at the national level can influence the processes of how psychological contract breaches affect employee behaviors at the individual level

Moderating effects of national culture on the psychological contract breach and outcome relationship: A meta-analysis

Purpose This paper contains a meta-analysis of the psychological contract literature published in the last two decades. The aim was to investigate the moderating role of national culture in the individual-level relationships between psychological contract breach (PCB) and two important work outcomes, namely job performance (in-role and organizational citizenship behaviors) and turnover (actual and intended). Design/methodology/approach After an extensive literature search, 134 studies were found which matched our aim. We then incorporated national cultural scores based on the GLOBE study to include country-level scores to identify how the PCB relationships with these four outcomes vary across cultures. Findings The findings indicate that national cultural practices moderated the associations between PCB and the four outcomes, yet, no significant moderations for uncertainty avoidance practices. Originality/value While existing research has examined the impact of the breach on work outcomes such as job performance and turnover, there are few empirical studies that examine how national cultural practices influence the relationships between psychological contract breach and job performance and turnover. The authors address this need by investigating and creating a deeper insight into how cultural practices such as institutional collectivism, performance-orientation, power-distance, future-orientation, and gender egalitarianism moderate the relationships between PCB and job performance and turnover

Variation in communication satisfaction of academic staff in universities in Yemen depending on national culture

Purpose – The purpose of this study is to provide an assessment of communication practices in universities in Yemen.The paper also gives further insight into the relationship between national culture (NC) and communication satisfaction (CS) of multicultural teams at universities.Design/methodology/approach – The study used a quantitative research design and used quantitative instruments to collect data from 338 faculty members from different countries including professors, associate professors, assistant professors, teachers, and tutors working at four universities in Yemen.Data were collected using the CS questionnaire and the Value Survey Module. Findings – The analysis of the data shows that the CS levels among the academic staff vary according to the nationality. In addition, analysis of the data revealed that there is a significant relationship between CS factors and NC dimensions.Originality/value – This research provides valuable insight into the faculty members’ development and performance.It may assist the multicultural academic staff to be able to help, improve working relationships, and understanding of intercultural communication which help them to reach a CS

Career Success Schemas and their Contextual Embeddedness: A Comparative Configurational Perspective

We introduce career success schemas as critical for understanding how people in different contexts perceive and understand career success. Using a comparative configurational approach, we show, in a study of 13 countries, that two structural characteristics of career success schemas\u2014complexity and convergence\u2014differ across country contexts and are embedded in specific configurations of institutional factors. Adopting complexity and convergence as primary dimensions, we propose a taxonomy of career success schemas at the country level. Based on this taxonomy, we contribute to the understanding of subjective career success across countries, discuss the importance of schemas for organisational career systems in multinational enterprises, and propose specific guidelines for future comparative careers research