Artificial Intelligence in Swedish Policies::Values, benefits, considerations and risks

Part 4: AI, Data Analytics and Automated Decision MakingInternational audienceArtificial intelligence (AI) is said to be the next big phase in digitalization. There is a global ongoing race to develop, implement and make use of AI in both the private and public sector. The many responsibilities of governments in this race are complicated and cut across a number of areas. Therefore, it is important that the use of AI supports these diverse aspects of governmental commitments and values. The aim of this paper is to analyze how AI is portrayed in Swedish policy documents and what values are attributed to the use of AI. We analyze Swedish policy documents and map benefits, considerations and risks with AI into different value ideals, based on an established e-government value framework. We conclude that there is a discrepancy in the policy level discourse on the use of AI between different value ideals. Our findings show that AI is strongly associated with improving efficiency and service quality in line with previous e-government policy studies. Interestingly, few benefits are highlighted concerning engagement of citizens in policy making. A more nuanced view on AI is needed for creating realistic expectations on how this technology can benefit society

Managing e-Government : Value Positions and Relationships

Public sector managers take much of the responsibility for selecting, commissioning, implementing and realising benefits from information technology (IT) projects. However, e-Government initiatives often suffer from complexity, vision failure, lack of goal clarity and insufficient commitment. These problems may stem from value traditions that are deeply ingrained in managers' cultural environments but not always in harmony with each other. A first step towards working with value complexity is to understand it; we synthesise a model of value positions for e-Government derived from major traditions in the public administration literature. Four value positions relevant to e-Government together with their IT assumptions are identified; they reflect the ideals of professionalism, efficiency, service and engagement. A qualitative investigation of Danish local authority managers displays both value congruence and value divergence. The interpretive study results in a theoretical model that combines value positions and relationships, and the model's implications for researchers and practitioners in focusing successful e-Government initiatives are outlined.This research was supported by the DISIMIT project funded by the Danish Research Council

Cyber security assessment education for e-governance systems

Electronic Governance is being rapidly adopted across the world for providing seamless services to citizens. With rising digitization of information resources, the threats to the infrastructure and digital data are also growing. For developed nations, the security parameters and optimization processes are well tested and placed, but for developing nations these are yet to be addressed strongly. There is also a need for imparting awareness and educating personnel involved in the development and operations of E-Governance Systems. This study proposes a framework for security assessment amongst the departments of E-Governance, based on Information Systems principles. The major areas of security covered in the framework are related to the Hardware, Network, Software, Server & Data security, Physical Environment Security, and various policies for security of Information Systems at the organizational level. The suggestive framework has also been tested for an organization in India. It was found that, given the functionality & magnitude of the organization, the assessment framework was able to analyze the strength and weakness of an organization in an exhaustive manner. The coverage of technological and organizational measure was found to be 69% and 53% respectively and the organization was placed in top two zones of the proposed grid. This study will be useful for security assessment of various organizations operating under E-Governance