Проблема достоверности научного знания

Знание в самом общем виде можно определить как верное отражение в сознании человека явлений материального и духовного мира и, в частности, многообразных явлений общественной жизни

Determinants of e-government services adoption in developing countries: a field survey and a case study

The rapid growth of investment in public service delivery through e-government has drawn attention to research on this area. However, both governments and academic researchers recognise the problem of low-level adoption of e-government services among citizens; the common problem in both developed and developing countries. E-government adoption, unlike most of IT adoption by employees in private-sector organizations, is voluntary and occurs often in turbulent social-political environments. Therefore, the problem needs to be addressed comprehensively from technological, social, political, and cultural perspectives. However, e-government adoption research currently lacks a comprehensive conceptual framework for explaining citizen adoption of e-government services. To fill this gap, this study extends the Technology Acceptance Model (TAM) (Davis et al., 1989) by adding a set of social, political, and cultural constructs that are derived from different research literatures: government trustworthiness, perceived public value e-government programs, and national culture dimensions. The extended model is then tested using multiple research methods: a large-scale, multi-site questionnaire survey of 335 Jordanian citizens, and case study interviews with e-government officials. Structural equation modelling and regressions analysis results indicate that citizen attitude towards using e-government services is the most significant determinant of citizen intention to use e-government services. Moreover, citizen attitude, in turn, is jointly determined by citizen belief: perceived usefulness and perceived ease of use of an e-government service. These results provide new evidence for considering the attitude construct to study citizen adoption of e-government services which is voluntary in nature. Importantly, the results also suggest the importance of perceived public value as a significant determinant of the citizen’s belief. Furthermore, the results show strong evidence of a positive relationship between trustworthiness and citizen belief. Research limitations and future directions as well as managerial implications are also discussed

E-government evaluation: a user-centric perspective for public value proposition

Academic research and institutional reports present evidence of e-government project failures and stalled or cancelled initiatives. Prior research concludes that e-government evaluation is under developed and calls for improving egovernment evaluation practice. Stages of growth models have been used in IS research and more recently in e-government research. While egovernment stage models provide potentially useful tools for e-government evaluation, there are different e-government stage models that are sometimes contradictory in development stages and perspectives. Drawing on the concept of public value proposition, this research surveys existing egovernment stage models from a user-centric perspective and develops a user-centric, demandside model that underscores the importance of creating public value through new e-government capabilities such as secure financial transaction, eparticipation, e-voting, and e-democracy

E-government service delivery capabilities: An analysis of the Arab countries in Africa & the Middle East

Much of the existing empirical research focused on e-govemments in developed countries in the Western world. In consequence, very little is known about egovemment development efforts and current progress in the Arab countries. This research attempts to bridge the knowledge gap by conducting a qualitative analysis of the current practices of leading e-govemment Arab countries vis-a-vis those who lag behind them in their e-govemment maturity. The analysis results show a wide digital divide within the sixteen Arab e-govemment developments in terms of e-govemment service delivery capabilities