36 research outputs found

    Does country environment matter in the relationship between intellectual capital and innovation performance?

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    This paper examines how country environment shapes the relationship between firm intellectual capital and its innovation performance. Using survey data from 649 firms in Finland, Spain and Russia complemented by archival IMD World Competitiveness Ranking data, we find that when country environment is characterised by greater availability of skilled labour and a stronger appropriability regime, a firm’s human and structural capital have a lower impact on its innovation performance. The effect of relational capital does not depend on these contextual variables. This study enriches the intellectual capital-based view of the firm by demonstrating that country-level factors moderate the performance effects of firm-level intellectual capital. It also adds to the strategic management literature by exploring the explanatory power of a combination of country-level variables and firm-level resources in understanding firm-level performance. Our findings can help practitioners focus on the elements of intellectual capital that have the greatest impact in their environment.© 2021 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).This work has been supported by the Maynooth University School of Business Research Incentivization Fund; the Finnish Funding Agency for Technology and Innovation; and the St. Petersburg University “Support of Research Projects of Graduate School of Management SPbU Academic Staff” programme (project number 16.23.1704.2014).fi=vertaisarvioitu|en=peerReviewed

    Mielenterveyshankkeiden implementoinnin edistäminen työpaikalla – sisäisen markkinoinnin näkökulma

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    Promoting the implementation of mental health projects in the workplace – an internal marketing approach Mental health problems are a growing challenge for organizations. However, people do not take advantage of wellbeing services being offered. We examine how internal marketing can be utilized and what factors promote introducing wellbeing projects in organizations. The research was carried out as a qualitative case study. The findings show that internal marketing effectively supports the implementation of wellbeing services and help remove barriers to these services, for example by focusing on the importance of strategy, training as well as communication and marketing

    Knowledge Management Practices and Results in Service-Oriented versus Product-Oriented Companies

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    As service companies increasingly occupy a significant place as drivers of economic growth, there is a pressing need to understand their peculiarities in order to facilitate their effective management and governance.One important area where this kind of understanding is lacking is knowledge management (KM). Although KM has become a key value driver for all types of organizations, there has been a lack of systematic research into whether there are some fundamental differences between the nature of KM in service-oriented versus product-oriented companies. To address this gap in the existing knowledge, this paper examines the main differences between the KM practices and benefits produced by KM in service-oriented versus product-oriented companies. Empirical evidence is collected from 171 companies in Finland, China, and Russia and analyzed statistically. The results demonstrate that there are significant differences between service-oriented and product-oriented companies in time savings achieved through the application of KM and also on the impact of KM practices on KM benefits

    Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance

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    Purpose – While nowadays an extensive literature promoting knowledge management (KM) exists, there is a worrying shortage of empirical studies demonstrating an actual connection between KM activities and organizational outcomes. To bridge this gap, this paper aims to examine the link between KM practices, firm competitiveness and economic performance. Design/methodology/approach – This paper proposes a framework of KM practices consisting of human resource management (HRM) and information communication technology (ICT). These both are hypothesized to impact competitiveness and economic performance of the firm. Hypotheses are then tested with structural equation modeling by using a survey dataset of 234 companies. Findings – The results show that HRM and ICT practices for managing knowledge are quite strongly correlated and have a statistically significant influence on both financial performance and competitiveness of the firm. The findings also indicate that ICT practices improve financial performance only when they are coupled with HRM practices. Research limitations/implications – The data are limited to companies from Finland, Russia and China. Practical implications – The paper contributes to managerial practice by pointing out the importance of utilizing a combination of both social and technical means for KM and illustrating that they do matter for the company bottom line. Originality/value – This paper contributes to the literature on knowledge-based organizing by empirically analyzing the performance impact of various areas of KM. It thereby tests the proposition put forth in many previous theoretical and case-based studies that KM promotes high organizational performance. It also addresses the interaction of social and technical KM practices in producing organizational outcomes

    Knowledge processes, knowledge intensity and innovation: a moderated mediation analysis

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    Purpose – The purpose of this paper is to examine innovation from a knowledge-based view by exploring the effect of knowledge processes and knowledge intensity on innovation performance. Design/methodology/approach – First, a theoretical model of the connections between knowledge processes, knowledge intensity and innovation performance is presented. The posited hypotheses are then tested statistically, using a survey dataset of 221 organizations. Findings – The result shows that while all knowledge processes have a beneficial impact on innovation, knowledge creation impacts innovation the most and fully mediates the impact of knowledge documentation, intra-organizational knowledge sharing and external knowledge acquisition on innovation performance. Furthermore, knowledge intensity increases all knowledge processes. Knowledge intensity also moderates the relationship of documentation and knowledge sharing with knowledge creation. The interaction effect is negative, meaning that firms in less knowledge-intensive conditions will benefit more from documentation and knowledge sharing for their knowledge creation purposes, and ultimately innovation. Research limitations – The data are limited to companies from Finland, Russia and China. Practical implications – To promote innovation, managers should pay close attention to knowledge creation processes in organizations. Furthermore, knowledge creation can be facilitated by ensuring efficient documentation procedures, and internal and external knowledge sharing and acquisition practices. Documentation and knowledge sharing are especially effective means to promote knowledge creation for non-knowledge intensive firms. Originality/value – This paper makes a contribution to the existing literature by building and testing a knowledge-based model of firm innovation and articulating the inter-relations of knowledge processes and knowledge intensity with innovation performance
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