502 research outputs found
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Point-of-care Ultrasound Diagnosis of Emphysematous Cholecystitis
A 49-year-old male presented to the emergency department with abdominal pain and generalized weakness. The physical examination was positive for right upper quadrant tenderness and positive Murphy’s sign. Point-of-care biliary ultrasound revealed signs of emphysematous cholecystitis. Emphysematous cholecystitis is a rare biliary pathology with a high mortality rate. It differs from acute cholecystitis is many ways. It has unique ultrasound characteristics. This case highlights the use of point-of-care ultrasound to diagnose a rare biliary condition
Examining the Differences in After-Sale Service Quality Perceptions between Managers and Customers in the Automobile Industry and Their Impact on Customer Satisfaction
The purpose of this study was to explore how service managers and their customers perceive the after-sale service quality provided by automobile service centers in the United Arab Emirates (UAE), with a goal to identify the existence of gaps, if any, between their perceptions and how they can impact customer satisfaction level. A qualitative phenomenological method was implemented to gather a description of the participants’ actual experiences, and data were collected using semi-structured interviews with seven service mangers and 20 customers. The structure of the managers’ interview questions was designed to go beyond identifying the most important factors that customers insist on having and focus on the methods that managers use to gather customer data, the obstacles that prevent meeting customers’ needs, frequent customer complaints, and the effectiveness of aligning managers’ and customers’ perceptions to increase customer satisfaction. The questions used to interview customers were also designed to collect in-depth feedback regarding how they evaluate service managers’ understanding of their needs and how that can have a crucial impact on their future transactions. Existing literature on the same topic did not fully address the issues of having different perceptions between service managers and customers. The findings of this study endorse the need for service managers to discover the hidden and underestimated customer requirements that prevent them from having aligned perceptions between both parties. This study makes an important contribution to the literature by expanding and enriching the existing knowledge of the after-sale service quality in the UAE automobile industry
An investigation into the effectiveness of the Higher Colleges of Technology Quality Programme in the United Arab Emirates
Effects of Dietary Fiber Intake on Body Weight and Waist Circumference
Aim: Obesity levels dramatically increased in the last decade in UAE. Diets high in energy, saturated fatty acids, low intake of fruits and vegetables as well as inactivity have been found to promote overweight and obesity. A diet high in fiber has been suggested to improve weight loss and decrease other anthropometrical indices. The purpose of this study was to assess the effect of a diet high in fiber on body weight, BMI, and waist circumference (WC).Methods: One hundred forty overweight/obese subjects aged from 20-30 years old participated in the study. Body weight (BW), body mass index (BMI) and waist circumference (WC) was measured after one month period in which the subjects consumed diet high in dietary fiber (38 g/d/men, 25 g/d/women). SPSS was used for the analysis of data and statistically significant difference was set at P> 0.05. Results: BW, BMI and WC were clinically reduced before and after intervention in both males and females. However, these changes were not statistically significant. Percent changes on BW for female and male subjects were 1.45 (95%CI: -12.68, 15.58), P>0.05 and 1.12 (95% CI: -13.58, 15.82), P>0.05, respectively.Conclusion: The high fiber diet did not significantly reduce body weight and WC. Even though there was a small clinically reduction on BW, BMI and WC, however this was not statistically significant. The results, even though were not supportive, they should not discourage people from consuming foods high in fiber, due to other beneficial effects in their health such as decreasing the risk of cancer, lipidemia, type 2 diabetes and metabolic syndrome.
An investigation into the effectiveness of the Higher Colleges of Technology Quality Programme in the United Arab Emirates
This study focused on quality management at the HCT. The HCT implements a quality programme, the Program Quality Assurance (PQA). Based on the Baldrige’s Education Criteria for Performance Excellence, which comprises seven Criteria, the study added an eighth Criterion, that is, Organisational Culture, to investigate whether or not the added Criterion has any impact on the implementation of the quality programmes. Both quantitative (using questionnaires) and qualitative (using interviews and content analysis of the PQA) approaches were used to identify the influence of Organisational Culture on the seven Baldrige Criteria and on the implementation of the quality programmes by the HCT. A questionnaire based on the SERVQUAL methodology was also employed to identify the extent of satisfaction of the HCT students with the quality of services and programmes offered to them by the HCT.
Quantitative Research findings indicated that Strategic Planning is related to Leadership and MAKM, Staff Focus is related to Leadership and MAKM, Process Management is related to Strategic Planning, Staff Focus and MAKM, Process Management and Leadership are indirectly related through Strategic Planning and Staff Focus, Staff Focus is related to Strategic Planning, Student Focus and MAKM, Student Focus and Leadership are indirectly related through Strategic Planning and Staff Focus, Results is related to Process Management and Student Focus, Results and Leadership are indirectly related through Strategic Planning, Process Management, Staff Focus and Student Focus, and There is a relationship between Organisational Culture and the MBNQA seven Criteria.
In terms of student satisfaction with the services provided by the HCT, the majority of respondent students agreed with all items of the SERVQUAL questionnaire. The Tangible dimensions were the utmost concern by HCT students, followed by the Assurance dimensions.
The HCT’s organisational culture was also found to have substantial influence of the outcomes of the other seven categories of the MBNQ
Identifying Prospective Clients for Long-Term Bank Deposit
The numerous characteristics of customers are often kept in bank databases, which are utilized to understand who they are. But it has been found in recent years that utilizing different Data Mining and Feature Selection (PCA) methods, customer traits and other factors connected to bank services have a big influence on consumers\u27 decisions. Business analytics is an approach to conducting business that uses transactional data from an organization to acquire knowledge of how business operations can be enhanced by employing data mining methods to determine existing patterns that a firm can incorporate to generate significant data-driven choices to choose significant variables. In this project, we apply data mining techniques for the prediction of long- term bank deposits employing a well-known bank data collection. From PCA it is seen that customers’ income level, pout come, p days, and previous (first PC) in general, may seem to have a higher impact on prospective clients, but this is indeed not the real. Also, the Banks’ prior campaign and the social elements (Age, Marital Status, Education, Campaign, Duration) of the clients are primarily essential compared to other variables. Again k-means clustering is employed with reduced data by PCA to determine groups of potential customers which gives 87.76% accuracy scores
Social Network Sites And Innovation Capabilities In The Uae Hotel Industry. Reliability And Normality Test
The integration of information technology through
social network sites in business operating and management has been recognized as one of the most resource for the development of innovation capabilities. It plays a significant role in knowledge sharing and transform which are the seeds of innovation development. The service sector is now the main domain where IT plays is extensively integrated in operation and management functions. However, the literature still lacks of clear understanding about the concept of SNSs and the innovation capabilities in hotel industry which affect the effectively use IT in their businesses. Therefore, this study aims to model SNSs and innovation capabilities. The reliability test through Cronbach
alpha as well as normality tests were used
Art in Qatar between Modernism and Postmodernism: Yousef Ahmed as a Case Study
The article discusses the development of art and art movements in Qatar. Throughout the paper, I examine modern and postmodern arts and highlight the roles of different factors that could influence artists in their move between modern and postmodern art and vise-versa. The forms of art developed during the modernist and postmodern periods were influenced by the traits of the people. For example, the modernists constantly searched for the abstract truth of life, while the postmodernists did not believe in the abstract truth. It is important to recognize that postmodern culture is a reaction against the culture of modernism. The works of postmodern artists create reality, whereas those of modernist artists reflect reality. During history, political crisis, natural crisis, economic development and social move have always played fundamental roles in art practice and movement in the world. Through studying art movement of the Qatari artist Yousef Ahmed and his transitions between modern and postmodern art, this paper nalyzes the reasons that might drove post-modern artists to look back at modernism. The paper addresses this question: why did Yousef Ahmed return to modernism after his huge success as a postmodernist artist? Through looking at the question, we realized that the reason for such move it could be the individuals’ real experiences in the real world. Yousef Ahmed had to look back to modernism to move from metaphor to reality so that he could better express his attachment to his culture
Examining employees level of happiness in relation to productivity in oil and gas industry Abu Dhabi, UAE
Employee happiness has increasingly become a vital in oil and gas industries. When
people are happy, they tend to work better, they stay at their jobs and also they produce
better quality results than the unhappy employees. The United Arab Emirates (UAE)
is seventh among the largest natural resource in the world and seventeenth-largest
natural gas reserve. In recent years, industries including oil and gas experienced
economic challenges brought about by changes happening in the world market.
Consequently, the level of happiness of the employees may somehow be affected.
Happiness is a necessity for any high-functioning workplace not only oil and gas
industr\ pose a great challenge towards happiness of emplo\ees. Stud\ on emplo\ees¶
happiness has recently gained much attention due to its importance on organizational
studies and the effect it has on overall performance of the employee, but in oil and gas
industry, it is still not fully explored. This research aims to investigate and critically
assess domain factors that affects happiness of employees in the oil and gas industry
in Abu Dhabi, UAE. In addition, this study intends to examine the relationship between
level of happiness and productivity in the said sector according to the demographic
profile of the respondents. A survey used to gather data results from present employees
of Abu Dhabi National Oil Company (ADNOC), one of the largest suppliers of oil all
over the world. Results are calculated using IBM Statistical Package for the Social
Sciences (SPSS) reveals that there is a significant relationship on the level happiness
of oil and gas industry employees in relations to productivity in Abu Dhabi, UAE when
grouped according to profile. The outcome of the study aims to help improve one¶s job
for the betterment of performance and productivity level in an oil and gas industry and
determine what satisf\ an emplo\ee due to happiness in one¶s career and profession
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