Human-Robot Interaction: Mapping Literature Review and Network Analysis

Organizations increasingly adopt social robots as additions to real-life workforces, which requires knowledge of how humans react to and work with robots. The longstanding research on Human-Robot Interaction (HRI) offers relevant insights, but the existing literature reviews are limited in their ability to guide theory development and practitioners in sustainably employing social robots because the reviews lack a systematic synthesis of HRI concepts, relationships, and ensuing effects. This study offers a mapping review of the past ten years of HRI research. With the analysis of 68 peer-reviewed journal articles, we identify shifting foci, for example, towards more application-specific empirical investigations, and the most prominent concepts and relationships investigated in connection with social robots, for example, robot appearance. The results offer Information Systems scholars and practitioners an initial knowledge base and nuanced insights into key predictors and outcome variables that can hinder and foster social robot adoption in the workplace

Schizophrenia-spectrum Behavior and Peer Responses to Individuals with Social Anhedonia

Individuals with social anhedonia experience difficulties in several domains including social interaction, cognition, psychophysiological abnormalities, and poor long-term functional outcomes. These individuals also exhibit high levels of behaviors of schizoidia and schizotypy in comparison to healthy controls. This study aimed to examine behavior related to schizoidia and schizotypy, their longitudinal stability and whether these behaviors are related to social functioning. For the first time, this research moves beyond self-report data and evaluates how peers respond to individuals with social anhedonia in a brief time frame. The current study utilized a psychometric high-risk sample of individuals with social anhedonia and healthy controls that participated in a three year longitudinal study and examined the stability of the sample's schizoid and schizotypal behaviors. Further, this study investigated peer reactions to these individuals as well as the relationship between peer reactions and schizoid and schizotypal behaviors. Individuals with social anhedonia demonstrated higher levels of both schizoid and schizotypal behavior at the baseline period, as expected. These differences persisted into the follow-up assessment for schizoid behavior, but not for schizotypal behavior. Peers reported that they were less willing to interact with individuals with social anhedonia and that these individuals were less likable, less friendly and more odd than healthy controls at both the baseline and three-year follow-up period. Further, in regression analyses several patterns emerged to suggest that schizoid behaviors explain a significant amount of variance in these peer responses. This study is the first study to examine the relationship between schizophrenia-spectrum behaviors and peer responses in individuals with social anhedonia and healthy controls

Three essays on likability factors, crowdfunding, and entrepreneurial performance

In this dissertation, I conduct three empirical studies exploring the relation between likability factors, crowdfunding characteristics and entrepreneurial performance. Together these studies integrate aspects of major entrepreneurial likability factors including liking of the entrepreneur (source attractiveness, credibility, personal traits) and liking of the message (verbal content and expression), and components of nonverbal and verbal cues. I apply computer-mediated communication (CMC) and persuasion theories, political and marketing literature to provide a more fine-grained understanding of likability on crowdfunding success. In the first essay, I study how the non-verbal cues of a crowdfunding video influence the crowdfunding success. By employing social presence theory, I argue, hypothesize and test that effective use of non-verbal cues in a pitch video increases funding success. In the second essay, I explore how verbal cues (readability and complexity) and non-verbal cues (smiling and professional attire) interact to influence crowdfunding outcome. Findings of this essay indicate that powerful persuasion results from both expression (verbal cues) and impression (non-verbal cues). The third essay examines the mediating effect of likability between nonverbal, verbal cues and crowdfunding success. According to the likability factors extracted from political and advertising campaign literature, I conclude five main dimensions of likability in crowdfunding context. The results show that message factors are more influential than source factors in affecting crowdfunding outcome. Findings of three essays show that entrepreneurs should be careful to deliver a message which is immediate, simple, informative, humorous, storytelling and less complimentary to their funders. The more their messages are liked, the more likely funders will back their projects, and then the more success their crowdfunding campaign will be

Human-Machine Communication: Complete Volume. Volume 1

This is the complete volume of HMC Volume 1

Effect of AI-disclosed brand voice on brand authenticity and attitude

Kirkby, A., Baumgarth, C., & Henseler, J. (2023). To disclose or not disclose, is no longer the question: Effect of AI-disclosed brand voice on brand authenticity and attitude. Journal of Product and Brand Management. https://doi.org/10.1108/JPBM-02-2022-3864---This work was supported by the Berliner ChancengleichheitsProgramm (BCP); and the Institut für Angewandte Forschung Berlin (IFAF). Funding information: Jörg Henseler gratefully acknowledges financial support from FCT Fundação para a Ciência e a Tecnologia (Portugal) and national support through a research grant from the Research Centre for Information Management – MagIC/NOVA IMS (UIDB/04152/2020)Purpose This paper aims to explore consumer perception of “brand voice” authenticity, brand authenticity and brand attitude when the source of text is disclosed as either artificial intelligence (AI)-generated or human-written. Design/methodology/approach A 3 × 3 experimental design using Adidas marketing texts disclosed as either “AI” or “human”, or not disclosed was applied to data gathered online from 624 English-speaking students. Findings Text disclosed as AI-generated is not perceived as less authentic than that disclosed as human-written. No negative effect on brand voice authenticity and brand attitude results if an AI-source is disclosed. Practical implications Findings offer brand managers the potential for cost and time savings but emphasise the strong effect of AI technology on perceived brand authenticity and brand attitude. Originality/value Results show that brands can afford to be transparent in disclosing the use of AI to support brand voice as communicated in product description or specification or in chatbot text.publishersversionepub_ahead_of_prin