Multi-Robot User Interface Modeling

This paper investigates the problem of user interface design and evaluation for autonomous teams of heterogeneous mobile robots. We explore an operator modeling approach to multi-robot user interface evaluation. Specifically the authors generated GOMS models, a type of user model, to investigate potential interface problems and to guide the interface development process. Results indicate that our interface design changes improve the usability of multi-robot mission generation substantially. We conclude that modeling techniques such as GOMS can play an important role in robotic interface development. Moreover, this research indicates that these techniques can be performed in an inexpensive and timely manner, potentially reducing the need for costly and demanding usability studies

Usability improvement of public transit application through mental model and user journey

Using a mobile application that is featured with local public transit information can greatly improve user action, as well as assisting travelers to have a better experience while taking public transit services. Crowd environment inside a public transit is one of the most frequent causes that lead difficulties to passengers when they engaging their mobile devices to access their apps or in some conditions. Finding crucial information such as stops points and remaining time to interchanges point when switching to another line becomes more difficult in those conditions especially for foreigners who new in a particular region. This study presents the combination of a mental model and a usability approach to construct a user journey map that led to new insights on user's experiences and challenges when utilizing their mobile local transit application. This valuable information is a part of the elicitation process to propose an alternative interaction method to enhance the usability and travel experience of the public transit app. The experimental results indicate that in contrast to the existing mobile transit app, the proposed interface with the utilization of a wearable device could considerably enhance user action when trying to reach the desired location in terms of total time and performance. It implies that the proposed solution, which works through the mental model and user journey is able to intuitively enhance the public transit app usability

Usability Evaluation in Virtual Environments: Classification and Comparison of Methods

Virtual environments (VEs) are a relatively new type of human-computer interface in which users perceive and act in a three-dimensional world. The designers of such systems cannot rely solely on design guidelines for traditional two-dimensional interfaces, so usability evaluation is crucial for VEs. We present an overview of VE usability evaluation. First, we discuss some of the issues that differentiate VE usability evaluation from evaluation of traditional user interfaces such as GUIs. We also present a review of VE evaluation methods currently in use, and discuss a simple classification space for VE usability evaluation methods. This classification space provides a structured means for comparing evaluation methods according to three key characteristics: involvement of representative users, context of evaluation, and types of results produced. To illustrate these concepts, we compare two existing evaluation approaches: testbed evaluation [Bowman, Johnson, & Hodges, 1999], and sequential evaluation [Gabbard, Hix, & Swan, 1999]. We conclude by presenting novel ways to effectively link these two approaches to VE usability evaluation

Sustainable Efficiency and Usability for E-Learning Systems: Practical guide

This Guide has been written as a continuation of the efforts made during the SF-HEAT project to apply usability best practices in the design and development of the e-learning system of the project. The main idea that underlies the methodology behind the Guide is that educational effectiveness and efficiency crucially depends on the usability of the e-learning system. The Guide focuses on a simple practical approach related to a modified ADDIE model for sustainable usability improvement of the e-learning system

An Investigation into Mobile Based Approach for Healthcare Activities, Occupational Therapy System

This research is to design and optimize the high quality of mobile apps, especially for iOS. The objective of this research is to develop a mobile system for Occupational therapy specialists to access and retrieval information. The investigation identifies the key points of using mobile-D agile methodology in mobile application development. It considers current applications within a different platform. It achieves new apps (OTS) for the health care activities

A tale of two studies

Running user evaluation studies is a useful way of getting feedback on partially or fully implemented software systems. Unlike hypothesis-based testing (where specific design decisions can be tested or comparisons made between design choices) the aim is to find as many problems (both usability and functional) as possible prior to implementation or release. It is particularly useful in small-scale development projects that may lack the resources and expertise for other types of usability testing. Developing a user-study that successfully and efficiently performs this task is not always straightforward however. It may not be obvious how to decide what the participants should be asked to do in order to explore as many parts of the system’s interface as possible. In addition, ad hoc approaches to such study development may mean the testing is not easily repeatable on subsequent implementations or updates, and also that particular areas of the software may not be evaluated at all. In this paper we describe two (very different) approaches to designing an evaluation study for the same piece of software and discuss both the approaches taken, the differing results found and our comments on both of these