Understanding user experience of mobile video: Framework, measurement, and optimization

Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study

Analysis domain model for shared virtual environments

The field of shared virtual environments, which also encompasses online games and social 3D environments, has a system landscape consisting of multiple solutions that share great functional overlap. However, there is little system interoperability between the different solutions. A shared virtual environment has an associated problem domain that is highly complex raising difficult challenges to the development process, starting with the architectural design of the underlying system. This paper has two main contributions. The first contribution is a broad domain analysis of shared virtual environments, which enables developers to have a better understanding of the whole rather than the part(s). The second contribution is a reference domain model for discussing and describing solutions - the Analysis Domain Model

Metaheuristic models for decision support in the software construction process

En la actualidad, los ingenieros software no solo tienen la responsabilidad de construir sistemas que desempe~nen una determinada funcionalidad, sino que cada vez es más importante que dichos sistemas también cumplan con requisitos no funcionales como alta disponibilidad, efciencia o seguridad, entre otros. Para lograrlo, los ingenieros se enfrentan a un proceso continuo de decisión, pues deben estudiar las necesidades del sistema a desarrollar y las alternativas tecnológicas existentes para implementarlo. Todo este proceso debe estar encaminado a la obtención de sistemas software de gran calidad, reutilizables y que faciliten su mantenimiento y modificación en un escenario tan exigente y competitivo. La ingeniería del software, como método sistemático para la construcción de software, ha aportado una serie de pautas y tareas que, realizadas de forma disciplinada y adaptadas al contexto de desarrollo, posibilitan la obtención de software de calidad. En concreto, el proceso de análisis y diseño del software ha adquirido una gran importancia, pues en ella se concibe la estructura del sistema, en términos de sus bloques funcionales y las interacciones entre ellos. Es en este momento cuando se toman las decisiones acerca de la arquitectura, incluyendo los componentes que la conforman, que mejor se adapta a los requisitos, tanto funcionales como no funcionales, que presenta el sistema y que claramente repercuten en su posterior desarrollo. Por tanto, es necesario que el ingeniero analice rigurosamente las alternativas existentes, sus implicaciones en los criterios de calidad impuestos y la necesidad de establecer compromisos entre ellos. En este contexto, los ingenieros se guían principalmente por sus habilidades y experiencia, por lo que dotarles de métodos de apoyo a la decisión representaría un avance significativo en el área. La aplicación de técnicas de inteligencia artificial en este ámbito ha despertado un gran interés en los últimos años. En particular, la inteligencia artificial ha encontrado en la ingeniería del software un ámbito de aplicación complejo, donde diferentes técnicas pueden ayudar a conseguir la semi-automatización de tareas tradicionalmente realizadas de forma manual. De la unión de ambas áreas surge la denominada ingeniería del software basada en búsqueda, que propone la reformulación de las actividades propias de la ingeniería del software como problemas de optimización. A continuación, estos problemas podrían ser resueltos mediante técnicas de búsqueda como las metaheurísticas. Este tipo de técnicas se caracterizan por explorar el espacio de posibles soluciones de una manera \inteligente", a menudo simulando procesos naturales como es el caso de los algoritmos evolutivos. A pesar de ser un campo de investigación muy reciente, es posible encontrar propuestas para automatizar una gran variedad de tareas dentro del ciclo de vida del software, como son la priorización de requisitos, la planifcación de recursos, la refactorización del código fuente o la generación de casos de prueba. En el ámbito del análisis y diseño de software, cuyas tareas requieren de creatividad y experiencia, conseguir una automatización completa resulta poco realista. Es por ello por lo que la resolución de sus tareas mediante enfoques de búsqueda debe ser tratada desde la perspectiva del ingeniero, promoviendo incluso la interacción con ellos. Además, el alto grado de abstracción de algunas de sus tareas y la dificultad de evaluar cuantitativamente la calidad de un diseño software, suponen grandes retos en la aplicación de técnicas de búsqueda durante las fases tempranas del proceso de construcción de software. Esta tesis doctoral busca realizar aportaciones significativas al campo de la ingeniería del software basada en búsqueda y, más concretamente, al área de la optimización de arquitecturas software. Aunque se están realizando importantes avances en este área, la mayoría de propuestas se centran en la obtención de arquitecturas de bajo nivel o en la selección y despliegue de artefactos software ya desarrollados. Por tanto, no existen propuestas que aborden el modelado arquitectónico a un nivel de abstracción elevado, donde aún no existe un conocimiento profundo sobre cómo será el sistema y, por tanto, es más difícil asistir al ingeniero. Como problema de estudio, se ha abordado principalmente la tarea del descubrimiento de arquitecturas software basadas en componentes. El objetivo de este problema consiste en abstraer los bloques arquitectónicos que mejor definen la estructura actual del software, así como sus interacciones, con el fin de facilitar al ingeniero su posterior análisis y mejora. Durante el desarrollo de esta tesis doctoral se ha explorado el uso de una gran variedad de técnicas de búsqueda, estudiando su idoneidad y realizando las adaptaciones necesarias para hacer frente a los retos mencionados anteriormente. La primera propuesta se ha centrado en la formulación del descubrimiento de arquitecturas como problema de optimización, abordando la representación computacional de los artefactos software que deben ser modelados y definiendo medidas software para evaluar su calidad durante el proceso de búsqueda. Además, se ha desarrollado un primer modelo basado en algoritmos evolutivos mono-objetivo para su resolución, el cual ha sido validado experimentalmente con sistemas software reales. Dicho modelo se caracteriza por ser comprensible y exible, pues sus componentes han sido diseñados considerando estándares y herramientas del ámbito de la ingeniería del software, siendo además configurable en función de las necesidades del ingeniero. A continuación, el descubrimiento de arquitecturas ha sido tratado desde una perspectiva multiobjetivo, donde varias medidas software, a menudo en con icto, deben ser simultáneamente optimizadas. En este caso, la resolución del problema se ha llevado a cabo mediante ocho algoritmos del estado del arte, incluyendo propuestas recientes del ámbito de la optimización de muchos objetivos. Tras ser adaptados al problema, estos algoritmos han sido comparados mediante un extenso estudio experimental con el objetivo de analizar la ifnuencia que tiene el número y la elección de las métricas a la hora de guiar el proceso de búsqueda. Además de realizar una validación del rendimiento de estos algoritmos siguiendo las prácticas habituales del área, este estudio aporta un análisis detallado de las implicaciones que supone la optimización de múltiples objetivos en la obtención de modelos de soporte a la decisión. La última propuesta en el contexto del descubrimiento de arquitecturas software se centra en la incorporación de la opinión del ingeniero al proceso de búsqueda. Para ello se ha diseñado un mecanismo de interacción que permite al ingeniero indicar tanto las características deseables en las soluciones arquitectónicas (preferencias positivas) como aquellos aspectos que deben evitarse (preferencias negativas). Esta información es combinada con las medidas software utilizadas hasta el momento, permitiendo al algoritmo evolutivo adaptar la búsqueda conforme el ingeniero interactúe. Dadas las características del modelo, su validación se ha realizado con la participación de ingenieros con distinta experiencia en desarrollo software, a fin de demostrar la idoneidad y utilidad de la propuesta. En el transcurso de la tesis doctoral, los conocimientos adquiridos y las técnicas desarrolladas también han sido extrapolados a otros ámbitos de la ingeniería del software basada en búsqueda mediante colaboraciones con investigadores del área. Cabe destacar especialmente la formalización de una nueva disciplina transversal, denominada ingeniería del software basada en búsqueda interactiva, cuyo fin es promover la participación activa del ingeniero durante el proceso de búsqueda. Además, se ha explorado la aplicación de algoritmos de muchos objetivos a un problema clásico de la computación orientada a servicios, como es la composición de servicios web.Nowadays, software engineers have not only the responsibility of building systems that provide a particular functionality, but they also have to guarantee that these systems ful l demanding non-functional requirements like high availability, e ciency or security. To achieve this, software engineers face a continuous decision process, as they have to evaluate system needs and existing technological alternatives to implement it. All this process should be oriented towards obtaining high-quality and reusable systems, also making future modi cations and maintenance easier in such a competitive scenario. Software engineering, as a systematic method to build software, has provided a number of guidelines and tasks that, when done in a disciplinarily manner and properly adapted to the development context, allow the creation of high-quality software. More speci cally, software analysis and design has acquired great relevance, being the phase in which the software structure is conceived in terms of its functional blocks and their interactions. In this phase, engineers have to make decisions about the most suitable architecture, including its constituent components. Such decisions are made according to the system requirements, either functional or non-functional, and will have a great impact on its future development. Therefore, the engineer has to rigorously analyse existing alternatives, their implications on the imposed quality criteria and the need of establishing trade-o s among them. In this context, engineers are mostly guided by their own capabilities and experience, so providing them with decision support methods would represent a signi cant contribution. The application of arti cial intelligent techniques in this area has experienced a growing interest in the last years. Particularly, software engineering represents a complex application domain to arti cial intelligence, whose diverse techniques can help in the semi-automation of tasks traditionally performed manually. The union of both elds has led to the appearance of search-based software engineering, which proposes reformulating software engineering activities as optimisation problems. For their resolution, search techniques like metaheuristics can be then applied. This type of technique performs an \intelligent" exploration of the space of candidate solutions, often inspired by natural processes as happens with evolutionary algorithms. Despite the novelty of this research eld, there are proposals to automate a great variety of tasks within the software lifecycle, such as requirement prioritisation, resource planning, code refactoring or test case generation. Focusing on analysis and design, whose tasks require creativity and experience, trying to achieve full automation is not realistic. Therefore, solving design tasks by means of search approaches should be oriented towards the engineer's perspective, even promoting their interaction. Furthermore, design tasks are also characterised by a high level of abstraction and the di culty of quantitatively evaluating design quality. All these aspects represent key challenges for the application of search techniques in early phases of the software construction process. The aim of this Ph.D. Thesis is to make signi cant contributions in search-based software engineering and, specially, in the area of software architecture optimisation. Although it is an area in which signi cant progress is being done, most of the current proposals are focused on generating low-level architectures or selecting and deploying already developed artefacts. Therefore, there is a lack of proposals dealing with architectural modelling at a high level of abstraction. At this level, engineers do not have a deep understanding of the system yet, meaning that assisting them is even more di cult. As case study, the discovery of component-based software architectures has been primary addressed. The objective for this problem consists in the abstraction of the architectural blocks, and their interactions, that best de ne the current structure of a software system. This can be viewed as the rst step an engineer would perform in order to further analyse and improve the system architecture. In this Ph.D. Thesis, the use of a great variety of search techniques has been explored. The suitability of these techniques has been studied, also making the necessary adaptations to cope with the aforementioned challenges. A rst proposal has been focused on the formulation of software architecture discovery as an optimisation problem, which consists in the computational representation of its software artefacts and the de nition of software metrics to evaluate their quality during the search process. Moreover, a single-objective evolutionary algorithm has been designed for its resolution, which has been validated using real software systems. The resulting model is comprehensible and exible, since its components have been designed under software engineering standards and tools and are also con gurable according to engineer's needs. Next, the discovery of software architectures has been tackled from a multi-objective perspective, in which several software metrics, often in con ict, have to be simultaneously optimised. In this case, the problem is solved by applying eight state-of-theart algorithms, including some recent many-objective approaches. These algorithms have been adapted to the problem and compared in an extensive experimental study, whose purpose is to analyse the in uence of the number and combination of metrics when guiding the search process. Apart from the performance validation following usual practices within the eld, this study provides a detailed analysis of the practical implications behind the optimisation of multiple objectives in the context of decision support. The last proposal is focused on interactively including the engineer's opinion in the search-based architecture discovery process. To do this, an interaction mechanism has been designed, which allows the engineer to express desired characteristics for the solutions (positive preferences), as well as those aspects that should be avoided (negative preferences). The gathered information is combined with the software metrics used until the moment, thus making possible to adapt the search as the engineer interacts. Due to the characteristics of the proposed model, engineers of di erent expertise in software development have participated in its validation with the aim of showing the suitability and utility of the approach. The knowledge acquired along the development of the Thesis, as well as the proposed approaches, have also been transferred to other search-based software engineering areas as a result of research collaborations. In this sense, it is worth noting the formalisation of interactive search-based software engineering as a cross-cutting discipline, which aims at promoting the active participation of the engineer during the search process. Furthermore, the use of many-objective algorithms has been explored in the context of service-oriented computing to address the so-called web service composition problem

Emerging research directions in computer science : contributions from the young informatics faculty in Karlsruhe

In order to build better human-friendly human-computer interfaces, such interfaces need to be enabled with capabilities to perceive the user, his location, identity, activities and in particular his interaction with others and the machine. Only with these perception capabilities can smart systems ( for example human-friendly robots or smart environments) become posssible. In my research I\u27m thus focusing on the development of novel techniques for the visual perception of humans and their activities, in order to facilitate perceptive multimodal interfaces, humanoid robots and smart environments. My work includes research on person tracking, person identication, recognition of pointing gestures, estimation of head orientation and focus of attention, as well as audio-visual scene and activity analysis. Application areas are humanfriendly humanoid robots, smart environments, content-based image and video analysis, as well as safety- and security-related applications. This article gives a brief overview of my ongoing research activities in these areas

Design of Interactive Visualizations for Next-Generation Ultra-Large Communication Networks

© 2013 IEEE. With the increasing size and complexity of next-generation communication networks, it is critical to utilize interactive visualizations to support the monitoring, planning, and management of networks. Effectively visualizing large-scale networks is difficult with traditional methods because of the high link density and complex node relationships. Given the limited screen space, to assist Internet Service Provider\u27s (ISP) network planning and management activities, investigating how to present ultra-large-scale network data efficiently is crucial. This paper presents a real-Time interactive visualization system that combines the design strategies of progressive disclosure and multiple panels to elegantly visualize the large-scale networks and avoid the information-overload problem. The system also visualizes the configuration of the network elements and provides the network performance information, including the port-level Quality of Service (QoS) metrics. Furthermore, the system enables navigation through the port-level connection and provides different modes for multiple purposes

Search based software engineering: Trends, techniques and applications

© ACM, 2012. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version is available from the link below.In the past five years there has been a dramatic increase in work on Search-Based Software Engineering (SBSE), an approach to Software Engineering (SE) in which Search-Based Optimization (SBO) algorithms are used to address problems in SE. SBSE has been applied to problems throughout the SE lifecycle, from requirements and project planning to maintenance and reengineering. The approach is attractive because it offers a suite of adaptive automated and semiautomated solutions in situations typified by large complex problem spaces with multiple competing and conflicting objectives. This article provides a review and classification of literature on SBSE. The work identifies research trends and relationships between the techniques applied and the applications to which they have been applied and highlights gaps in the literature and avenues for further research.EPSRC and E