Questionnaire surveys to discover academic staff and library staff perceptions of a National Union catalogue

During the feasibility study into a National Union catalogue for the UK (UKNUC), a questionnaire survey was undertaken of the needs of both academic staff in higher education and library staff. A response rate of 40-50 per cent was achieved, 846 questionnaires being returned for academics and 724 for librarians. The analysis suggests that a UKNUC would be highly valued and heavily used by all categories. Academics felt it would have a positive effect on their information searching, and wished to include the holdings of the British Library, and libraries of both the major research universities and the ``traditional’’ universities. They wanted it to be comprehensive and easy to use, to include locations of both books and journals, and to facilitate subject collection searching. Library staff have similar priorities to academics, although there are more variations by sector and a recognition of a UKNUC’s value as a potential source of bibliographic records

Why Your Academic Library Needs a Popular Reading Collection Now More Than Ever

Do popular reading materials belong in college and university libraries? Although some librarians think not, others believe there are compelling reasons for including them. The trend towards user-focused libraries, the importance of attracting patrons to libraries in the age of the Internet, and, most importantly, the need to promote literacy at a time when it has reached its lowest levels are all reasons why academic librarians are reconsidering their ideas about popular reading materials. Librarians who decide to implement a leisure reading collection should consider a number of key issues

Z39.50 broadcast searching and Z-server response times: perspectives from CC-interop

This paper begins by briefly outlining the evolution of Z39.50 and the current trends, including the work of the JISC CC-interop project. The research crux of the paper focuses on an investigation conducted with respect to testing Z39.50 server (Z-server) response times in a broadcast (parallel) searching environment. Customised software was configured to broadcast a search to all test Z-servers once an hour, for eleven weeks. The results were logged for analysis. Most Z-servers responded rapidly. 'Network congestion' and local OPAC usage were not found to significantly influence Z-server performance. Response time issues encountered by implementers may be the result of non-response by the Z-server and how Z-client software deals with this. The influence of 'quick and dirty' Z39.50 implementations is also identified as a potential cause of slow broadcast searching. The paper indicates various areas for further research, including setting shorter time-outs and greater end-user behavioural research to ascertain user requirements in this area. The influence more complex searches, such as Boolean, have on response times and suboptimal Z39.50 implementations are also emphasised for further study. This paper informs the LIS research community and has practical implications for those establishing Z39.50 based distributed systems, as well as those in the Web Services community. The paper challenges popular LIS opinion that Z39.50 is inherently sluggish and thus unsuitable for the demands of the modern user

Involving users in OPAC interface design: Perspective from a UK study

This is the post-print versoin of the Article. The official published version can be accessed from the link below - Copyright @ 2007 SpringerThe purpose of this study was to determine user suggestions for a typical OPAC (Online Public Library Catalogue) application’s functionality and features. An experiment was undertaken to find out the type of interactions features that users prefer to have in an OPAC. The study revealed that regardless of users’ Information Technology (IT) backgrounds, their functionality expectations of OPACs are the same. However, based on users’ previous experiences with OPACs, their requirements with respect to specific features may change. Users should be involved early in the OPAC development cycle process in order to ensure usable and functional interface

Collections for people: museums' stored collections as a public resource

Collections in UK museums grew enormously in the latter half of the 20th century yet museum collections, mostly maintained at public expense, are perceived as an underused resource. The Museums Association’s 2005 report, Collections for the Future1, together with press comments and books such as Treasures on Earth (2002)2 and Fragments of the World (2005)3, brought this issue into sharp focus. Collections for People set out to understand the scale of museum stored collections, and the main parameters of their access and use: • What is the size and nature of collections as a resource? How are they distributed, geographically and among different types of museum? • How much are different types of collection used by people other than museum staff? What sort of people use collections? What do they use them for: research, teaching and learning, creative activities, visits for enjoyment such as store tours? • How do users perceive this service? Do museums actively market collections access? Do they publicise what is in their collections? • How do museums facilitate collections use? What are the factors associated with greater use of collections? What do museums see as the barriers to more use

From physical to digital: A case study of computer scientists' behaviour in physical libraries

There has been substantial research on various aspects of people's usage of physical libraries but relatively little on their interaction with individual library artefacts; that is: books, journals, and papers. We have studied people's behaviour when working in physical libraries, focusing particularly on how they interact with these artefacts, how they evaluate them, and how they interact with librarians. This study provides a better understanding of how people interact with paper information, from which we can draw implications for some requirements of the design of digital libraries, while recognising that the term 'library' is a metaphor when applied to electronic document collections. In particular, improved communication with other library users and with librarians could facilitate more rapid access to relevant information and support services, and structuring information presentation so that users can make rapid assessments of its relevance would improve the efficiency of many information searches. © Springer-Verlag 2004

Social discovery tools: Cataloguing meets user convenience

This paper examines how library users access, use, and interact with two social discovery systems used in two Canadian public library systems. How do public library users interact with social discovery systems? How does usage between the two social discovery systems compare? Daily transaction logs of the social discovery systems used by the two libraries were compiled from May-August, 2010. Fifty sets of bibliographic records were compared to evaluate user-contributed content. Results indicate that features that allow for user-generated content are underused in both systems. Future research will thus focus on clients' motivations for engaging with the social features of social discovery systems, and their perceptions of, and satisfaction with, the benefits of these features