Technological innovation in policing and crime prevention: Practitioner perspectives from London

Digital technology now plays a critical role in policing and security management, with policing apps, drones and body-worn cameras potentially being game-changers. Adoption of such technologies is, however, not straightforward and depends upon the buy-in of senior management teams and users. This study examines what obstacles practitioners face in the procurement, deployment and use of crime prevention and detection technologies. The issue is explored through a number of expert interviews conducted with practitioners in London between August 2019 and March 2020. This work expands previous, more theoretical, literature on the topic by adding a practical perspective and advances the understanding of issues faced in innovation processes and their management. We identified a variety of issues and obstacles to technological innovation for policing. These include the deployment of new systems at the cost of old ones, lack of financial and political support, issues in public–private partnerships, and public acceptability. Although individual practitioners may have the expertise and willingness to unleash the full potential of surveillance and crime-reduction technologies, they are usually restrained by institutional rules or, in some cases, inefficiencies. In terms of the latter, this study especially highlights the negative impact of a lack of technical interoperability of different systems, missing inter- and intra-agency communication, and unclear guidelines and procedures

Ad hoc influenza vaccination during years of significant antigenic drift in a tropical city with 2 seasonal peaks

We evaluated the acceptability of an additional ad hoc influenza vaccination among the health care professionals following seasons with significant antigenic drift. Self-administered, anonymous surveys were performed by hard copy questionnaires in public hospitals, and by an on-line platform available to all healthcare professionals, from April 1st to May 31st, 2015. A total of 1290 healthcare professionals completed the questionnaires, including doctors, nurses, and allied health professionals working in both the public and private systems. Only 31.8% of participating respondents expressed an intention to receive the additional vaccine, despite that the majority of them agreed or strongly agreed that it would bring benefit to the community (88.9%), save lives (86.7%), reduce medical expenses (76.3%), satisfy public expectation (82.8%), and increase awareness of vaccination (86.1%). However, a significant proportion expressed concern that the vaccine could disturb the normal immunization schedule (45.5%); felt uncertain what to do in the next vaccination round (66.0%); perceived that the summer peak might not occur (48.2%); and believed that the summer peak might not be of the same virus (83.5%). Furthermore, 27.8% of all respondents expected that the additional vaccination could weaken the efficacy of previous vaccinations; 51.3% was concerned about side effects; and 61.3% estimated that there would be a low uptake rate. If the supply of vaccine was limited, higher priority groups were considered to include the elderly aged ≥65 years with chronic medical conditions (89.2%), the elderly living in residential care homes (87.4%), and long-stay residents of institutions for the disabled (80.7%). The strongest factors associated with accepting the additional vaccine included immunization with influenza vaccines in the past 3 years, higher perceived risk of contracting influenza, and higher perceived severity of the disease impact. The acceptability to an additional ad hoc influenza vaccination was low among healthcare professionals. This could have a negative impact on such additional vaccination campaigns since healthcare professionals are a key driver for vaccine acceptance. The discordance in perceived risk and acceptance of vaccination regarding self versus public deserves further evaluation

Design of Surveillance Technologies and Privacy Concerns

Researchers from numerous management, social sciences and psychological disciplines have attempted to investigate the phenomenon of surveillance and the way it influences privacy concerns among individuals. But no study has attempted to interpret the relationship between individuals’ perception of surveillance technologies and the way they react to surveillance and develop their privacy concerns. We conduct a review of 207 prominent IT journals within the Scopus databases to examine and interpret individuals’ perception of different designs of surveillance technologies (non-obtrusive vs. obtrusive) and how such technologies influence privacy concerns at individual, corporate and societal level. Our review suggests that both non-obtrusive (automatic) and obtrusive (self-input) surveillance are used at individual, corporate and societal level differentially. In the light of our findings, we identify research gaps, propose recommendations, and further opportunities for future research that will enrich academic discourse in IS and create value for corporate firms, government and policy makers

'Clearly Necessary', 'Wonderful' and 'Engrossing'? Mass observation correspondents discuss forensic technologies

This article explores the perspectives of Mass Observation (MO) correspondents on crime investigation and application of forensic technologies in police work. Using the Panel's replies to two distinct, independently commissioned Directives (the 2006 Spring Directive, Part 1 'Genes, Genetics and Cloning' and the 2011 Autumn/Winter Directive, Part 1, 'Crime and Investigation'), the article examines the meanings and place correspondents give to genetics and forensic science in everyday life and in relation to crime and investigation, surveillance and law and order. The analysis surveys MO correspondents' understandings of the relationship between forensic technologies and policing and identifies the ways in which correspondents interpret, engage with and discuss their writing tasks. It is argued that MO data offer significant insights into how individuals select and appropriate information on different topics and incorporate this knowledge into distinct worldviews. These accounts constitute a rich, yet under-explored resource for (1) documenting the range of resources that inform the 'forensic imaginary' on which correspondents draw in explaining their fascination with or disinterest in criminal investigation and (2) conceptualising the ways in which distinct publics reflect on representations of crime. While the analysis highlights the benefits and limitations of a Mass Observation approach to documenting collective views on the role of forensic technologies in crime investigation, the conclusion reflects more broadly on both the contribution such an approach could make to the literature on public understandings of science and the uses and potential of MO data for social science researchers

“A Faustian bargain?” Public voices on forensic DNA technologies and the National DNA Database

This article draws on the idea of the ‘forensic imaginary’ (Williams 2010) to explore UK public perspectives on the place, role and significance of forensic DNA technologies, both independent of and in relation to other genetic applications. Using correspondents’ replies to the Spring 2006 Mass Observation Directive ‘Genes, Genetics and Cloning’, the analysis focuses on continuities and tensions in their discursive repertoires. The argument examines (a) the ways in which knowledge is made sense of in these accounts, and (b) the discrepancy between an appreciation of the benefits of using DNA identification techniques in police work and a more critical attitude towards a wider national DNA database. The conclusion reflects on the need for a wider scope in research on public understandings of science, which looks beyond targeted consultations and specific publics, and provides more textured data to document collective views on the development and governance of forensic DNA technologies

Interactively developed capabilities:evidence from dyadic servitization relationships

Purpose – The paper challenges the focal firm perspective of much resource/capability research, identifying how a dyadic perspective facilitates identification of capabilities required for servitization. Design/methodology/approach – Exploratory study consisting of seven dyadic relationships in five sectors. Findings – An additional dimension of capabilities should be recognised; whether they are developed independently or interactively (with another actor). The following examples of interactively developed capabilities are identified: knowledge development, where partners interactively communicate to understand capabilities; service enablement, manufacturers work with suppliers and customers to support delivery of new services; service development, partners interact to optimise performance of existing services; risk management, customers work with manufacturers to manage risks of product acquisition/operation. Six propositions were developed to articulate these findings. Research implications/limitations – Interactively developed capabilities are created when two or more actors interact to create value. Interactively developed capabilities do not just reside within one firm and, therefore, cannot be a source of competitive advantage for one firm alone. Many of the capabilities required for servitization are interactive, yet have received little research attention. The study does not provide an exhaustive list of interactively developed capabilities, but demonstrates their existence in manufacturer/supplier and manufacturer/customer dyads. Practical implications – Manufacturers need to understand how to develop capabilities interactively to create competitive advantage and value and identify other actors with whom these capabilities can be developed. Originality/value – Previous research has focused on relational capabilities within a focal firm. This study extends existing theories to include interactively developed capabilities. The paper proposes that interactivity is a key dimension of actors’ complementary capabilities

The Development and Evaluation of a Psycho-education Booklet for Genetic Aortic Disorders

Introduction:Genetic aortic disorders (GA disorders) refer to a group of heritable conditions where the main artery of the heart, the aorta is affected. The commonality of GA disorders is the increased risk of serious cardiac complications such as an aortic tear or rupture. Affected individuals face multiple and complex medical and lifestyle challenges. Improving the individual’s understanding of the diagnosis, treatment, and associated impacts, is essential to facilitate coping, decision-making, and self-management. Evidence also show that patients who are more involved in the treatment of their chronic disease report improved health and psychological distress (Barlow et al., 2002). Currently available psycho-educational resources, however, are insufficient for those recently diagnosed with a GA disorder. The current thesis describes the development and evaluation of an evidence-based psycho-education booklet for patients recently diagnosed with a GA disorder Development:A patient psycho-educational booklet was developed based on a literature review, expert consultation, and guided by the National Health and Medical Research Council (NHMRC, 1999) recommendations. Evaluation:A mixed method design was implemented. Twenty individuals with a diagnosis of a GA disorder, mean age = 49 years, equal number of males and females, with varying stages of disease and treatment, were recruited to complete the patient evaluation questionnaire. A further seven individuals were recruited for patient group interviews. Nine clinicians with expertise in GA disorders completed the clinician evaluation questionnaire. Results: The overall findings of the evaluation indicated that the information booklet was very well-received by the patient group and was considered informative, easy to read, practical, and a highly valuable resource. Overall, the clinicians endorsed the booklet as an extremely useful information resource about GA disorders and associated topics and supported giving the booklet to patients at the time of diagnosis and approved its ongoing use in consultations. The majority of clinicians commended the content as suitably pitched for the intended audience, and the format as appropriate in length, booklet size, layout and graphics. Conclusion:This study aimed to develop and pilot evaluate a patient psycho-education booklet specifically for those recently diagnosed with a GA disorder. The evaluation showed that the booklet was considered very positively in its clarity, usefulness, and acceptability by the patients with a diagnosis of a GA disorder, and of usefulness, benefit, and acceptability by health professionals who provide medical support for patients with GA disorders. To our knowledge, this will be the first psycho-education booklet developed and evaluated for an Australian audience

Exploring the competing Influences of privacy concerns and positive beliefs on citizen acceptance of contact tracing mobile applications

The continued proliferation of information technology in all aspects of our lives fosters benefits but also generates risks to individuals' privacy. In emerging contexts, such as government surveillance technologies, there is a dearth of research investigating the positive and negative drivers of citizens' acceptance. This is an important gap given the importance of citizen acceptance to the success of these technologies and the need to balance potentially wide-reaching benefits with any dilution of citizen privacy. We conduct a longitudinal examination of the competing influences of positive beliefs and privacy concerns on citizens' acceptance of a COVID-19 national contact tracing mobile application among 405 Irish citizens. Combining privacy calculus theory with social exchange theory, we find that citizens’ initial acceptance is shaped by their perceptions of health benefits and social influence, with reciprocity exhibiting a sustained influence on acceptance over time and privacy concerns demonstrating a negative, albeit weak influence on willingness to rely on the application. The study offers important empirical and theoretical implications for the privacy literature in the government surveillance, location-based services, and mobile health application contexts, as well as practical implications for governments and developers introducing applications that rely on mass acceptance and reciprocal information disclosure