A Conceptual UX-aware Model of Requirements

User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX and that current UX models are commonly not practical nor well integrated into existing Software Engineering (SE) models and concepts. Therefore, we present a conceptual UX-aware model of requirements for software development practitioners. This layered model shows the interrelation between UX and functional and quality requirements. The model is developed based on current models of UX and software quality characteristics. Through the model we highlight the main differences between various requirement types in particular essentially subjective and accidentally subjective quality requirements. We also present the result of an initial validation of the model through interviews with 12 practitioners and researchers. Our results show that the model can raise practitioners' knowledge and awareness of UX in particular in relation to requirement and testing activities. It can also facilitate UX-related communication among stakeholders with different backgrounds.Comment: 6th International Working Conference on Human-Centred Software Engineerin

The Contemporary Understanding of User Experience in Practice

User Experience (UX) has been a buzzword in agile literature in recent years. However, often UX remains as a vague concept and it may be hard to understand the very nature of it in the context of agile software development. This paper explores the multifaceted UX literature, emphasizes the multi-dimensional nature of the concept and organizes the current state-of-the-art knowledge. As a starting point to better understand the contemporary meaning of UX assigned by practitioners, we selected four UX blogs and performed an analysis using a framework derived from the literature review. The preliminary results show that the practitioners more often focus on interaction between product and user and view UX from design perspective predominantly. While the economical perspective receives little attention in literature, it is evident in practitioners writings. Our study opens up a promising line of request of the contemporary meaning of UX in practice.Comment: 8 pages, 1 figure, 3 table

User Experience Evaluation in BCI: Filling the Gap

Brain-computer interface (BCI) systems can improve the user experience (UX) when used in entertainment technologies. Improved UX can enhance user acceptance, improve quality of life and also increase the system performance of a BCI system. Therefore, the evaluation of UX is essential in BCI research. However, BCI systems are generally evaluated according to the system aspect only so there is no methodology to evaluate UX in BCI systems. This paper gives an overview of such methods from the human-computer interaction field and discusses their possible uses in BCI research

"Touch me": workshop on tactile user experience evaluation methods

In this workshop we plan to explore the possibilities and challenges of physical objects and materials for evaluating the User Experience (UX) of interactive systems. These objects should face shortfalls of current UX evaluation methods and allow for a qualitative (or even quantitative), playful and holistic evaluation of UX -- without interfering with the users' personal experiences during interaction. This provides a tactile enhancement to a solely visual stimulation as used in classical evaluation methods. The workshop serves as a basis for networking and community building with interested HCI researchers, designers and practitioners and should encourage further development of the field of tactile UX evaluation

PENGALAMAN PENGGUNA DALAM RANCANGAN APLIKASI PEMESANAN TIKET KERETA API MYTRAIN MENGGUNAKAN PENDEKATAN METODE UX JOURNEY

Problem: User experience (UX) has become a major focus in modern application design. In the context of ordering train tickets, the My Train application has implemented the UX Journey method approach to improve the quality of services provided to users. This research aims to explore the user experience in using the My Train application and evaluate the effectiveness of the UX Journey approach in improving the user experience. The discussion of the problem is how implementing UX Journey affects the user experience in the My Train application. The research method used is a qualitative approach with data collection through in-depth interviews with users who have used the My Train application. Method: In this method, researchers explore users' views and experiences in interacting with the application. We also seek a deep understanding of the challenges they face and the extent to which the UX Journey approach has provided solutions. Results: The research results show that applying the UX Journey approach to the My Train application has had a positive impact on the user experience. Users reported significant improvements in terms of easier navigation, clearer information, and a more efficient ordering process. Although there were several challenges, such as understanding new features and system response speed, improvements made based on user feedback have provided a satisfactory solution. Conclusion and development: It is hoped that the UX Journey approach can effectively improve the user experience in the My Train application. This provides valuable insights for the development of better services and can be adopted by similar applications in an effort to improve user experience. Furthermore, this research also opens up the potential for further development in the context of the UX Journey which can be applied in various industries and applications

Understanding user experience of mobile video: Framework, measurement, and optimization

Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study

A characterization of submanifolds by a homogeneity condition

A very short proof of the following smooth homogeneity theorem of D. Repovs, E. V. Scepin and the author is presented. Let N be a locally compact subset of a smooth manifold M. Assume that for each two points x,y in N there exist their neighborhoods Ux and Uy in M and a diffeomorphism h : Ux \to Uy such that h(x)=y and h (Ux \cap N) = Uy \cap N. Then N is a smooth submanifold of M.Comment: 4 pages, meaning-distorting typos correcte