Role of Resource-based View in Predicting ERP Perceived Value: Higher Education Perceptions

Higher education institutions (HEIs) nowadays focus on using strategic information systems as part of their digital strategy. An Enterprise Resource Planning (ERP) system can help HEIs manage their resources and operations effectively to meet this challenge. Based on reviews, this study conceptualizes the influential ERP factors into the resource-capability configuration. A preliminary study on ERP among 40 HEIs in Egypt was carried out for the Egyptian HEIs to explore their perception of the ERP system as a new integrating tool for their value and advantage. The results revealed that a high percentage of HEIs had not yet adopted these systems, despite their positive attitude towards the value of ERP systems. They are still at the developing level because these systems have not yet been adopted. This study also helps to advance ERP concepts and provides practical verification in the context of higher education. Finally, this research guide HEIs to understand the ERP system's necessity as a strategic system proposing them to adopt ERP systems for their competitiveness.   &nbsp

Prioritising Organisational Factors Impacting Cloud ERP Adoption and the Critical Issues Related to Security, Usability, and Vendors: A Systematic Literature Review

Abstract: Cloud ERP is a type of enterprise resource planning (ERP) system that runs on the vendor’s cloud platform instead of an on-premises network, enabling companies to connect through the Internet. The goal of this study was to rank and prioritise the factors driving cloud ERP adoption by organisations and to identify the critical issues in terms of security, usability, and vendors that impact adoption of cloud ERP systems. The assessment of critical success factors (CSFs) in on-premises ERP adoption and implementation has been well documented; however, no previous research has been carried out on CSFs in cloud ERP adoption. Therefore, the contribution of this research is to provide research and practice with the identification and analysis of 16 CSFs through a systematic literature review, where 73 publications on cloud ERP adoption were assessed from a range of different conferences and journals, using inclusion and exclusion criteria. Drawing from the literature, we found security, usability, and vendors were the top three most widely cited critical issues for the adoption of cloud-based ERP; hence, the second contribution of this study was an integrative model constructed with 12 drivers based on the security, usability, and vendor characteristics that may have greater influence as the top critical issues in the adoption of cloud ERP systems. We also identified critical gaps in current research, such as the inconclusiveness of findings related to security critical issues, usability critical issues, and vendor critical issues, by highlighting the most important drivers influencing those issues in cloud ERP adoption and the lack of discussion on the nature of the criticality of those CSFs. This research will aid in the development of new strategies or the revision of existing strategies and polices aimed at effectively integrating cloud ERP into cloud computing infrastructure. It will also allow cloud ERP suppliers to determine organisations’ and business owners’ expectations and implement appropriate tactics. A better understanding of the CSFs will narrow the field of failure and assist practitioners and managers in increasing their chances of success

A proposed model for Process Mining Adoption: Using a Mixed-Methods Approach

Driven by digital transformation, Process Mining represents one of the biggest analytical trends in the Software-as-a-Service technology market, providing companies with transparency of their processes in place. As such, there has been little research about what are the factors that influence the decision of companies to adopt Process Mining in their organization. Hence, this study aims on developing a comprehensive research model that sheds light on the most decisive Process Mining adoption drivers among European firms. A Mixed-Method design was applied to ensure a tailored IT adoption model for Process Mining. Based on a qualitative pre-study with expert interviews as well as a thorough literature review about the IT adoption theories of TOE, DOI as well as OIPT we derived the most essential antecedents of Process Mining adoption and proposed to our knowledge the first Process Mining adoption research model on firm-level

Tracing the Clouds. A research taxonomy of cloud-ERP in SMEs

Cloud computing is an enabler and accelerator of digital transformation, which has brought many advantages that only large companies had before for any start-up and small firm could benefit. Cloud-based computing in the form of SaaS (Software as a Service) has given rise to a revolutionary new way of delivering software applications via the Internet on a pay-per-use basis. Cloud-ERP (Enterprise Resource Planning) solutions have become more affordable, easier to implement, simpler to maintain, and thus especially suitable for small and medium-sized enterprises (SMEs), which have limited resources and may not be willing to invest in on-premise solutions. Employing this technology empowers integrated management of business processes and has the potential to add technical and strategic business value for small businesses. Given the claimed significance of SMEs in a structure of the world economy, we embarked on a detailed study of the existing published literature to determine the status quo of research on cloud-ERP technology in SMEs and how it has evolved in terms of quantity, content, and publication outlets. This is achieved by systematically reviewing 74 articles from 43 journals and 22 conferences published between 1 January 2010 and 30 June 2019. Using the ERP life-cycle-based framework by Esteves and Pastor (1999), articles are classified according to six life-cycle phases: adoption decision, acquisition, implementation, use and maintenance, evolution, and retirement. The findings, derived from a meta-analysis, illustrate that while current literature and studies related to the adoption decision phase are very rich, research on other phases of the ERP life cycle lacks strong empirical validation, due to a limited amount of publications. This study presents a comprehensive, structured literature review on cloud-based ERP adoption among SMEs and provides both academics and practitioners with a holistic view of the state of the current body of knowledge on the topic along with an understanding of how cloud-ERP in SMEs research is evolving

An adoption model of cloud enterprise resources planning for Malaysian small and medium enterprises

The Cloud Enterprise Resource Planning (ERP) system offers promising benefits for the development of Small and Medium Enterprises (SMEs). It helps to address many of the challenges faced by SMEs and significantly promotes them in terms of business operations and use of resource. Despite its benefits, the research on cloud ERP adoption among SMEs in developing countries has not been fully explored, leading to a low rate of cloud ERP adoption among SMEs. Furthermore, the factors which influence SMEs to adopt the cloud ERP system are still unclear. In an attempt to tackle the aforementioned situation, this research investigated the influencing factors that have determined and enhanced cloud ERP adoption rates. To identify factors and develop the model used in this research, the researcher conducted a Systematic Literature Review (SLR). The model was proposed based on three integrated Information System (IS) predominant theories, namely, Technology- Organization-Environment (TOE) framework and Fit-Viability Model (FVM) with extension of Diffusion of Innovation (DOI) theory to scrutinize the influential factors leading towards Cloud ERP Adoption. Thirteen hypotheses were developed to test and validate the model based on the decision to adopt cloud ERP. A positivism paradigm with quantitative approach was applied to conduct this research. Purposive sampling technique and a survey method were applied and data were collected from SMEs who have already adopted cloud ERP that provided 174 usable responses. The analysis was conducted by using Structural Equation Modeling (SEM) technique through Partial Least Squares (SmartPLS 3.2.7) software to determine the significant relationships of the independent factors to Cloud ERP Adoption. The results showed that Task- Technology Fit, Task Interdependence, Relative Advantage, Compatibility, System Trust, Security, Top Management Support, Employee Cloud ERP Knowledge, Cost Saving, and Competitive Pressure were significantly related to Cloud ERP Adoption. On the other hand, Security was found to have no relationship (p > 0.05) with Task- Technology Fit. Similarly, Government Support and Vendor Support were found to have no relationship (p > 0.05) with Cloud ERP Adoption. In line with this, the research model can be explained as 65.2% of variance from all the independent variables. This implies that the model has substantial predictive power to explain cloud ERP adoption. Finally, this model can be used to guide cloud ERP ecosystems to enhance their knowledge so as to successfully evaluate and adopt the cloud ERP system

Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance

In the 21st century, e-commerce is essential for a rapidly changing business environment and increases the firm's overall value. The study aims to explore the influence of technological (relative advantage and technology readiness), organizational (cost of adoption and top management support), and environmental (government support and competitive pressure) factors of the TOE model with mediation effect of the use of ecommerce on manufacturing SMEs' performance. Also, the present study includes the mediator variable e-commerce use between TOE factors and firm performance. The research framework was developed based on the resource-based view (RBV) combined with the diffusion of innovation (DOI) theory and TOE model. The research chose a stratified proportionate random sampling method to collect data by selecting four (04) heterogeneous strata (textile, leather, sports, and surgical). The 800 questionnaires were distributed to top and middle-level managers of Pakistan's manufacturing SMEs. Thus, 368 were returned. The study applied partial least square structural equation modeling (PLSSEM) by utilizing the SmartPLS3 to investigate the hypothesized relationships and SPSS 24 for the data screening. The result showed that technological factors, directly and indirectly, have a significant positive relationship with e-commerce and firm performance. However, organizational factors, top management support has proved a significant positive influence on the use of e-commerce directly and indirectly. Furthermore, in environmental factors, competitive pressure found a significant influence on e-commerce usage and subsequently on firm performance. The study provides theoretical and practical implications. The contribution of the study is introducing entrepreneurial competencies as a moderator between e-commerce use and firm performance. The study helps SME managers and practitioners understand the underlying factors for the successful implementation of e-commerce

SaaS adoption in Swedish manufacturing markets

The purpose of this research is to understand factors that affect to cloud computing adoption and deployment in Swedish manufacturing markets. Cloud computing is a method to provide IT services through the Internet. The research is done by studying largest manufacturing companies in Sweden that have over 300 m. € revenue. A semi-structured survey was sent to 186 top managers in SCM related positions by web survey and telephone calls. The questions are focusing on success factors in cloud computing adoption and deployment. This thesis used mixed research design. The core of this mixed research is quantitative research. Mean, standard deviation and confidence intervals were calculated. The core was supplemented with qualitative analysis. Themes that arose from open questions were categorized and summed and mixed with quantitative research. Total 6 valid responses were gathered. Even as the results are not generalizable due small sample size, indications can be made. For the core part, statistically the most significant findings were trust between the cloud provider and client organization and client communicating cloud benefits to employees have both positive affect on cloud deployment. Qualitative analysis revealed that sharing and communication, flexibility, reduced costs, convenience, improved performance, references, client need comprehension and big data usages were themes that benefit cloud computing adoption and deployment. The findings are useful for the managers who are working in SaaS related companies and are aiming to offer SaaS services to the manufacturing industry.fi=Opinnäytetyö kokotekstinä PDF-muodossa.|en=Thesis fulltext in PDF format.|sv=Lärdomsprov tillgängligt som fulltext i PDF-format

ERP System as an Enabler for Bottom up Innovations

This research adopts a resource-based approach to develop and test a new framework related to improvement in bottom up innovations by means of enterprise resource planning (ERP) systems. The framework consists of five primary resources: attitude, organisational characteristics, skills, ERP human resources, and ERP technological resources. Responses from 210 organisations that have adopted ERP were analysed using Structural Equation Modelling (SEM). Regarding organisational resources, the research results did not support the premise that an organisation’s characteristics (i.e., agility, or the innovation sponsorship) and attitude to technology have direct effects on organisational innovativeness. Rather, it was found that these relationships are fully mediated by the employees’ quantitative skills. Regarding technical resources, ERP Human resources, i.e., the ability to create business partnerships, and ERP technical resources, i.e., the customisability of reports, have significant impacts on organisational innovativeness. The main implication of this research is that ERP is not only a planning technology but also a driver of innovation when supported by the necessary organisational and technical resource

Banking Services Transformation and Financial Technology Role

The primary purpose of this paper is to explore and discuss the role of Fintech in the transformation of Malaysian banking services. The research design is qualitative and secondary source analysis is conducted. Secondary data is collected from relevant journal articles, research papers, editorials, websites and official documents. Based on the analysis, it is concluded that different key drivers played an influential role in the progress of the Fintech industry in Malaysia. Financial literacy programs and Malaysia Stack are some notable initiatives that support the Fintech progress in Malaysia. A range of Fintech businesses is operating in Malaysia that are transforming different banking services including payments solutions, lending personal loans, credit cards, personal finance management solutions and one- stop-shop online banking. Underserved populations, flexible regulatory environment and increased level of interest of state authorities are some of the critical aspects for the future progress of Fintech business in Malaysia. The research paper explains the role of Fintech businesses in the Malaysian banking industry. Many have viewed Fintech as a disruptive technology, however, this study highlighted that Malaysian banking services are transformed by Fintech business and there are still opportunities for the progress of the Fintech industry in Malaysia

Gender and the Performance of Informal Sector Enterprises

The objective of the study was to examine whether female and maleled informal businesses differ in terms of performance. Using a simple random sampling, 250 paper questionnaires were distributed by hand to small and micro enterprises, out of which 90 responses were gathered from owners and managers of informal enterprises. The Upper Echelon Theory (UET) serves as the main theory that underpins this study. Mann-Whitney test was employed to test the study's hypotheses. The findings of the study revealed that there was a significantly equal relationship between gender and profit. Sales and gender performance however indicated a non-significant relationship. Female-led enterprises had a significantly higher employees' growth than male-led enterprises. Overall, female outperformed male in the informal sector based on employees' growth which is an indication of female's lenient, empathetic and good leadership style than male