5,047 research outputs found

    T-government for benefit realisation

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    This paper proposes a model for t-Government and highlights the research agenda needed to increase understanding of transformational government and the processes involved in furthering the agenda of the t-Government. In particular, both an operational and a conceptual model for the effective involvement of citizens and businesses in government functioning have been proposed. This will help to define an agenda for t-Government research that emerges from national UK strategy and policy for e-Government. The main threads of t- Government encompass: (1) A citizen-centric delivery of public services or e-inclusion, (2) A shared services culture to maximize value added to clients, (3) The effective delivery and management of resources and skills within government or professionalism. All three threads should be addressed principally from the perspectives of delivery, evaluation and participation in view of benefit realisation as envisioned by Government strategic planning and policy directives (CabinetOffice, 2005). The management of change dimension of these phenomena have been included in the research agenda. In particular, research is needed to reshape the discourse towards emphasising a citizen centric approach that defines, develops, and benefits from public service. Decision makers in Government will need models of Governance that fulfil transformational objectives. They will also need models of benefits realisation within a strategic Governance framework. It has been argued that t-Government research should be addressing these relative voids

    Designing Internet Reservation and Management Software Systems for Small Peripheral Hospitality Organizations: The HotMot Solution

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    Anckar, B., and Walden, P. (2000), ”Designing Internet Reservation and Management Software Systems for Small Peripheral Hospitality Organizations: The HotMot Solution”. IAMSR Research Report 5/2000. Institute for Advanced Management Systems Research,

    A study of using BPR and TQM in E-commerce

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    Nowadays using e-commerce by organizations is not optional but it is compulsive. Modern organizations’ activities are affected by a set of factors. Identification and assessment of these factors can help to improve activities and realize the goals of organizations. Goals of the organizations are different, but generally reduction of cost, increase of volume and improvement of quality can be considered as the important goals of any organization, and in competitive terms, nowadays the organizations should pay special attention to productivity. Employing appropriate methods of management knowledge is one of the most important elements to create an appropriate condition in organization economy for development of manufacturing. The goal of this research is to study the usage of BPR and TQM in e-commerce to apply the results for making the status of e-commerce better. This research has been prepared by using library studies and internet resources. TQM usage in e-commerce has shown that, by using this management procedure, better quality and better management of information is possible, customer satisfaction is obtained and continuous development happens with minimum cost. Regarding BPR usage, the results has shown that business process re-engineering has a strong and longstanding approach to improve performance and useful innovation in the organization and technologies of e-commerce, Therefore, it is recommended to use these management methods to improve the process of e-commerce

    A study of using BPR and TQM in E-commerce

    Get PDF
    Nowadays using e-commerce by organizations is not optional but it is compulsive. Modern organizations’ activities are affected by a set of factors. Identification and assessment of these factors can help to improve activities and realize the goals of organizations. Goals of the organizations are different, but generally reduction of cost, increase of volume and improvement of quality can be considered as the important goals of any organization, and in competitive terms, nowadays the organizations should pay special attention to productivity. Employing appropriate methods of management knowledge is one of the most important elements to create an appropriate condition in organization economy for development of manufacturing. The goal of this research is to study the usage of BPR and TQM in e-commerce to apply the results for making the status of e-commerce better. This research has been prepared by using library studies and internet resources. TQM usage in e-commerce has shown that, by using this management procedure, better quality and better management of information is possible, customer satisfaction is obtained and continuous development happens with minimum cost. Regarding BPR usage, the results has shown that business process re-engineering has a strong and longstanding approach to improve performance and useful innovation in the organization and technologies of e-commerce, Therefore, it is recommended to use these management methods to improve the process of e-commerce

    An Integrated Service-Oriented Development Platform for Realization of e-Business Systems

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    Enterprises need to be responsive to meet dynamic businesses and requirements. Service-oriented architecture can improve e-Business applications in integration and flexibility. Therefore, service-oriented architecture has been envisioned as an appropriate computational paradigm for e-business applications. This paper proposes a multi-model driven collaborative development platform for building service-oriented e-Business systems. The platform supports service-oriented software engineering and application developments. It employs three views, i.e., business view, process view, and service view to support business and technical consultants’ operations. Consultants can collaborate from distributed sites of, e.g., clients and IT vendors to provide their clients’ with rapid system development and demonstration. The proposed platform is service-oriented and driven by three models, i.e., service meta-model, process model and business model. All of these three models are supported by a semantic reasoning engine to facilitate intelligent service discovery, process execution and business-business integration. A simple example has been used to demonstrate its functionality

    BUSINESS INTELLIGENT AGENTS FOR ENTERPRISE APPLICATION

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    Fierce competition in a market increasingly crowded and frequent changes in consumer requirements are the main forces that will cause companies to change their current organization and management. One solution is to move to open architectures and virtual type, which requires addressing business methods and technologies using distributed multi-agent systems. Intelligent agents are one of the most important areas of artificial intelligence that deals with the development of hardware and software systems able to reason, learn to recognize natural language, speak, make decisions, to recognize objects in the working environment etc. Thus in this paper, we presented some aspects of smart business, intelligent agents, intelligent systems, intelligent systems models, and I especially emphasized their role in managing business processes, which have become highly complex systems that are in a permanent change to meet the requirements of timely decision making. The purpose of this paper is to prove that there is no business without using the integration Business Process Management, Web Services and intelligent agents.business intelligence, intelligent agents, intelligent systems, management, enterprise, web services
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