Sustainable supply chain management needs sustainable logistics services. The strategic role played by logistics service providers

Purpose – The purpose of this research is to examine the concept of sustainable service co-creation in triadic business relationships in logistics and supply chain management. More companies seek to develop sustainable solutions that would not be sustainable exclusively for themselves but for the supply chain they belong to. In doing that – especially when dealing with services – they may need the external support from logistics service providers (LSPs). This paper aims to explore the innovative initiatives undertaken by LSPs in triadic relationship management with their customers and suppliers while co-creating sustainable services along the supply chain. Design/methodology/approach – To investigate the research question, a systematic literature review and empirical exploratory investigation through case study will be conducted adopting the qualitative methodology, to explore trends and evolving paradigms. Findings – A literature review conducted in this paper enriches existing literature through an integration of sustainability in a viable system approach and logistics service provision, in particular, it investigates the ways in which sustainability is achieved. It is assumed that the triadic relationship among an LSP and its customers and suppliers requires significant modifications in collaboration and an innovative approach in operating procedures. Research limitations/implications – This paper is an exploratory study and limited in its scope to an example of a relationship that focuses mainly on three actors: the supplier, the LSP and the customer. However, it could be extended in terms of numbers of case studies investigated. Practical implications – The implications arising from the literature and the empirical research offer a range of current sustainable practices in the services sector. This could be a starting point for other research and company activities. Originality/value – There is little research that addresses the issue of sustainability and logistics service providers simultaneously, hence the present paper is meant to fill the gap by providing a foundation which actors of different supply chains could use as a benchmark. This study gives evidence of how logistics services may contribute to sustainable development. Key words – sustainable supply chain management, logistics service providers, viable system approach, co-creation, business relationship managemen

A Novel Application: Using Mobile Technology to Connect Physical and Virtual Reference Collections

This chapter describes an innovative implementation of the use of iPad kiosks to blur the lines between physical and virtual library collections. Providence College’s Phillips Memorial Library + Commons began lending iPads to students, faculty, and staff in 2012. In addition to lending the devices, library staff dedicated time to learning about both task-based and subject-based mobile applications that would be of use to our community. A small group of library staff tested, discussed, and vetted a variety of apps that would be deployed on the iPads to be lent out. Efforts were made to promote the use and discovery of various apps on the devices through thoughtful organization of the apps on the devices themselves, programming around applications, and the creation of an online research guide designed to teach more about the apps. Despite these initiatives, assessment data from the iPad lending program collected over the course of five semesters suggests that patrons borrowing the iPads are using them primarily for accessing the Internet (Safari, Chrome, etc.), social media (Facebook, Twitter, etc.), and consuming media (YouTube, Netflix, Pandora, Spotify, etc.). With this data in mind, library staff began to think of alternative ways to connect our patrons with useful, content-based, mobile applications. Drawing on research around the Internet of Things and the integration of digital technologies with our physical lives, the Digital Publishing Services Coordinator suggested positioning iPad kiosks strategically within the library’s physical book collection as a means to connect patrons browsing a given area of the stacks with the library’s online resources related to that subject area. The library’s Commons Technology Specialist had experience with iPad kiosks and programming the iPads as he had managed the logistics of the iPad lending program since its inception. Working collaboratively, these colleagues devised a way to image the iPads for public use and load them with subject-specific apps as well as links to library databases and open web resources. The team chose to use Scalar as the primary content management tool for kiosk content. This chapter provides details about the selection and deployment of content for the Theology Kiosk, signage and communications created to attract patrons to the kiosk, and initial data about kiosk use. The piece concludes with a review of the kiosk project and an outline of future planning related to the project (staff time, hardware and software requirements, usability testing, scaling the project, etc.)

The Papal Encyclical \u3cem\u3eLaudato Si’\u3c/em\u3e: A Focus on Sustainability Attentive to the Poor

This article seeks to reflect upon Laudato Si’, the papal encyclical on ecology and sustainable development, and uncover its apparent philosophical and practical approach to the environment. It begins with a discussion of paradigms of thought that outline the new ecological paradigm (NEP) suggested in the ecological literature, thereby helping to situate the ecosophy of Laudato Si’ within current thought. As we will show, Laudato Si’ differs from the NEP by linking the poor to our approach to sustainability and in its consideration of integral ecology. Specific principles for sustainability in business are then identified and strategic approaches are recommended, as are guidelines for an eco-justice approach to business and business education

City Systems: Building Blocks for Achieving Sustainability and Creating Good Jobs

In this issue brief, we examine three different systems that underlie cities and keep them running: water, waste, and energy. Within each of these systems are opportunities for states and cities to modernize their local infrastructure, improve their communities, and ultimately create jobs

Impact at Scale: Policy Innovation for Institutional Investment With Social and Environmental Benefit

Explores policy options to maximize impact investing opportunities for institutional investors and accelerate the development of impact investing practices and products. Presents case studies of and insights from investors and service providers

Transition UGent: a bottom-up initiative towards a more sustainable university

The vibrant think-tank ‘Transition UGent’ engaged over 250 academics, students and people from the university management in suggesting objectives and actions for the Sustainability Policy of Ghent University (Belgium). Founded in 2012, this bottom-up initiative succeeded to place sustainability high on the policy agenda of our university. Through discussions within 9 working groups and using the transition management method, Transition UGent developed system analyses, sustainability visions and transition paths on 9 fields of Ghent University: mobility, energy, food, waste, nature and green, water, art, education and research. At the moment, many visions and ideas find their way into concrete actions and policies. In our presentation we focused on the broad participative process, on the most remarkable structural results (e.g. a formal and ambitious Sustainability Vision and a student-led Sustainability Office) and on recent actions and experiments (e.g. a sustainability assessment on food supply in student restaurants, artistic COP21 activities, ambitious mobility plans, food leftovers projects, an education network on sustainability controversies, a transdisciplinary platform on Sustainable Cities). We concluded with some recommendations and reflections on this transition approach, on the important role of ‘policy entrepreneurs’ and student involvement, on lock-ins and bottlenecks, and on convincing skeptical leaders

"The global telecommunications infrastructure: European Community (Union) telecommunications developments"

[From the Introduction]. Information, electronics, and telecommunication technologies promise to create communications networks of greatly expanded capacity capable of moving messages across interconnected wired and wireless systems almost anywhere in the world. Such global systems will profoundly affect the economic and social life of all countries. For those countries and economic sectors with a history of significant involvement in electronics, computers, multimedia, and telecommunications, early and timely deployment of state-of-the-art infrastructure may be a matter of prime importance. Many individual countries have made or are making changes intended to accelerate movement toward an information society, in large part because they recognize that a strategic competitive edge in the world economy will likely depend increasingly upon the availability, use, and exploitation of information. A major participant in the information race is the European Union (EU), formerly the European Community. The Commission of the European Union (Commission) has launched a strong push to adopt a common strategy for the creation of a European information society driven by a European information infrastructure. This strategy is aimed at bridging individual initiatives being pursued by EU Member States. [1. Member States now in the Union include the following: Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain, and the United Kingdom, Austria, Finland and Sweden joined the Union on January 1, 1995.1

A critical investigation of the Osterwalder business model canvas: an in-depth case study

Although the Osterwalder business model canvas (BMC) is used by professionals worldwide, it has not yet been subject to a thorough investigation in academic literature. In this first contribution we present the results of an intensive, interactive process of data analysis, visual synthesis and textual rephrasing to gain insight into the business model of a single case (health television). The (textual and visual) representation of the business model needs to be consistent and powerful. Therefore, we start from the total value per customer segment. Besides the offer (or core value) additional value is created through customer related activities. The understanding of activities both on the strategic and tactical level reveals more insight into the total value creation. Moreover, value elements for one customer segment can induce value for others. The interaction between value for customer segments and activities results in a powerful customer value centred business model representation. Total value to customers generates activities and costs on the one hand and a revenue model on the other hand. Gross margins and sales volumes explain how value for customers contributes to profit. Another main challenge in business model mapping is in denominating the critical resources behind the activities. The Osterwalder business model canvas lacks consistency and power due to many overlaps which in turn are caused by the fixed architecture, the latter too easily leading to a filling-in exercise. Through its business model representation a company should first of all gain thorough understanding of it. Only then companies can evaluate the model and finally consider some adaptations

Optimizing the Structure and Scale of Urban Water Infrastructure: Integrating Distributed Systems

Large-scale, centralized water infrastructure has provided clean drinking water, wastewater treatment, stormwater management and flood protection for U.S. cities and towns for many decades, protecting public health, safety and environmental quality. To accommodate increasing demands driven by population growth and industrial needs, municipalities and utilities have typically expanded centralized water systems with longer distribution and collection networks. This approach achieves financial and institutional economies of scale and allows for centralized management. It comes with tradeoffs, however, including higher energy demands for longdistance transport; extensive maintenance needs; and disruption of the hydrologic cycle, including the large-scale transfer of freshwater resources to estuarine and saline environments.While smaller-scale distributed water infrastructure has been available for quite some time, it has yet to be widely adopted in urban areas of the United States. However, interest in rethinking how to best meet our water and sanitation needs has been building. Recent technological developments and concerns about sustainability and community resilience have prompted experts to view distributed systems as complementary to centralized infrastructure, and in some situations the preferred alternative.In March 2014, the Johnson Foundation at Wingspread partnered with the Water Environment Federation and the Patel College of Global Sustainability at the University of South Florida to convene a diverse group of experts to examine the potential for distributed water infrastructure systems to be integrated with or substituted for more traditional water infrastructure, with a focus on right-sizing the structure and scale of systems and services to optimize water, energy and sanitation management while achieving long-term sustainability and resilience