El valor percibido en webs de social commerce: Efectos sobre la lealtad del consumidor.

El estudio del comportamiento del consumidor en webs de social commerce está en auge, debido al gran crecimiento del sector en los últimos años. A pesar de ello, su comprensión se encuentra en su infancia, debido a la multitud de factores influyentes. Esta investigación, a través de la metodología del estímulo-organismo-respuesta, estudia qué papel tiene el valor percibido (O) por el consumidor, mediante el análisis de dos de sus principales antecedentes (calidad del sistema y del servicio) (S), así como de sus efectos sobre la lealtad (R). Los resultados obtenidos a partir de la aplicación de la técnica PLS a una muestra de 272 consumidores habituales de estas webs ponen de manifiesto la gran importancia que la calidad de la web tiene en la generación de valor en el consumidor, así como el rol clave de éste sobre las intenciones del consumidor tanto para volver a comprar como para recomendar.Universidad de Málaga. Campus de Excelencia Internacional Andalucía Tech

The role of organisational culture during the implementation of internal succession planning within Malaysian research universities

Succession planning is not new to academia and many institutions have supported these programs for years. Few, however, have adopted formal succession planning strategies that are both strategic and deliberate and encompass the full spectrum of succession planning activities. However, less is understood about the role of culture on succession planning within public universities in Malaysia. Nevertheless; there is an absence of a comprehensive conceptual model of the culture-succession relationship in the literature that includes the impact of moderators such as national culture. A mixed mode design was adopted by the study where qualitative data was first collected, analyzed and then used to develop a survey instrument for the quantitative phase of the study. The study surveyed 375 academic staff of the five research universities in Malaysia, and the results were analyzed using the IBM SPSS for Windows and PLS-SEM. A structural model was built to identify the relationship between the organisational culture and succession planning and the moderating effect of the national culture in public research universities. The study's findings showed that succession planning is still new to public universities in Malaysia and training and development are still unstructured. Although there was a positive and significant relationship between organisational culture and succession planning, whereas, findings suggested national culture showed a moderating effect on the relationship of organisational culture and succession planning. The model can help to analyze organisational culture in order to change the Malaysian public universities’ strategy to implement succession planning

Internet sales as a new mode of internationalization

The way that organizations explore the Internet has been the focus of a substantial body of scientific studies and non-academic reflection. The main goal of this study is to analyze the potential of the internet as a mode of internationalization and the factors that influence the results of the adoption of this mean to access foreign markets. For this purpose, we examine the determinants of the level of international sales made via internet estimating an ordered probit model. The results show that the importance of previous experience in using the internet and developing international activity, together with the level of internet marketing budget , the level of investment on internet sophistication, the firm dimension, the business age and the type pf activity are variables that determine the results obtain in the international sales trough the internet.info:eu-repo/semantics/publishedVersio

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Linking consumer trust perception in constructing an e-commerce trust model

Trust issues is still considered as a main obstacle in the implementation of eCommerce Due to the increasing numbers of cyber crimes committed today, consumers are faced with doubt to engage in online shopping. As a safety precaution, consumers will take certain measures to protect their information by evaluating and assessing these websites trustworthiness before an actual purchase occurs. This paper describes a model that examines the elements related to online consumer behavior and to investigate this behavior towards building and increasing trust. The applicability of the model was tested in attempt to view consumers' acceptance towards the model and its component. The fmdings indicate the respondents are aware of the trust issue surrounding e-Commerce implementation as they accept and agreed with the model and its components

Surveys on Electronic Money

This paper investigates the views of electronic money operators and innovators on the possibilities and implications of e-money, especially with respect to replacing central bank money as well as technical issues regarding e-money, its implications for the financial industry and central banking. This has been done using surveys of major e-money innovators and operators, based on the assumption that these operators and innovators are likely to shape the future framework for e-money schemes. It seems that innovators and operators are quite confident about the future of e-money – despite problems and obstacles surrounding current testing – and that central banks’ monopoly of the issuance of money as a medium of exchange will no longer be unchallenged.electronic money; financial regulation; central banks; financial innovation

The Qualitative Analysis of Factors Influencing the Adoption Rate of Reward-Based Crowdfunding by Polish Filmmakers

The aim of this article is to analyze and discuss the factors impacting the process of the implementation of crowdfunding by the Polish film industry. The presented study is based on the qualitative approach: unstructured or semistructured interviews, questionnaires and the analysis of case studies. The respondents enumerated and evaluated a wide spectrum of factors facilitating and hindering the adoption rate: from general barriers (e.g. legal regulation of crowdfunding) to very specific aspects for filmmaking (e.g. the unprofessional promotional video of the crowdfunding project). The findings highlighted the significance of the following factors: the existing strong filmmakers’ attitude that ‘crowdfunding is for film beginners’, the complexity of team management (film crew) during the process of crowdfunding campaigns, and the cultural aspects of seeking financial support from friends.Celem artykułu jest analiza i omówienie czynników wpływających na proces implementacji crowdfundingu przez polski sektor filmowy. Zaprezentowane w artykule badania zostały oparte na metodach jakościowych: nieustrukturalizowanych lub częściowo ustrukturalizowanych wywiadach i kwestionariuszach oraz na analizie studium przypadków. Respondenci wskazali i dokonali ewaluacji szerokiego spektrum czynników wspierających i hamujących proces akceptacji innowacji, jaką jest crowdfunding: od ogólnych barier (np. legislacji prawnych dotyczących crowdfundingu), po czynniki ściśle związane z produkcją filmową (np. nieprofesjonalne wideo promujące projekt crowdfundingowy). Wyniki badań podkreślają szczególne znaczenie następujących czynników: silnej postawy respondentów oceniającej crowdfunding jako narzędzie dla początkujących filmowców, złożoność procesu zarządzania zespołem (ekipą filmową) w trakcie realizacji projektu kampanii crowdfundingowej oraz aspekt kulturowy dotyczący szukania wsparcia dla projektu wśród grona znajomych

The Digital Economy and North American Economic Growth: A U.S.-Canadian Dialogue on the Internet's Impact on Competition, Innovation, and Opportunity

The spread of digital network technologies, the Internet in particular, is rapidly transforming commercial relationships and economic opportunities. Faster and easier exchange of global information should intensify competition, foster market economies, expand choice and opportunity, improve productivity, and raise global education levels and living standards. Canada, the United States, and other nations must facilitate the deployment and acceptance of these network technologies in order to reap the substantial gains they offer. This cross-border dialogue focuses on key e-commerce policy issues that will shape the future not only for the digital economy, but for virtually all forms of economic activity

Fuzzification of quantitative data to predict tumour size of colorectal cancer

Regression analysis has become more popular among researchers as a standard tool in analyzing data. This paper used fuzzy linear regression model (FLRM) to predict tumour size of colorectal cancer (CRC) data in Malaysia. 180 patients with colorectal cancer received treatment in hospital were recorded by nurses and doctors. Based on the patient records, a triangular fuzzy data will be built toward the size of the tumour. Mean square error (MSE) and root mean square error (RMSE) will be measured as a part of the process for predicting the size of the tumour. The degree of fitting adjusted is set between 0 and 1 in order to find the least error. It was found that the combination of FLRM model with fuzzy data provided a better prediction compared to the FLRM model alone. Hence, this study concluded that the tumour size is directly proportional to several factors such as gender, ethnic, icd 10, TNM staging, diabetes mellitus, Crohn’s disease

Social Capital, Institutions and Collective Action Between Firms

This work is based on the hypothesis that explanation of collective action between firms requires partly different variables from that used in explaining collective action between individuals. In order to look at the problem of what determines collective action, a model has been built using alongside social capital, the historical tradition of collective action and the activism of institutional actors as explicative variables of associationism between firms. The empirical results confirm the theoretical hypotheses put forward in the first part of the paper. First, social capital, institutional activism and experience accumulation, all together, enhance the propensity to collective action between firms. Each variable plays a significant role in explaining inter-firm co-operation. Secondly, these variables, however, affect the behaviour of small firms while the large ones appear to follow a different pattern of conduct. Thirdly, the empirical findings seem also to suggest that social capital and institutional proactive initiative produce synergic effects on collective action. The two variables reinforce each other in their effects on co-operation. Finally, the positive correlation between social capital and institutional initiative emerging from the empirical results suggests that an increase in the endowment of social capital tends to rise the level of institutional activity and the other way round.social capital, economic institutions, firms co-operation