Exploring Digital Ecosystems debate in social and Business Literature

The rapid development of smart and connected digital technologies is creating a new wave of disruptive innovation by transforming society and revolutionising how we interpret markets and business organisations. Interconnected people, organisations, and technologies form complex digital ecosystems such as smart homes, smart cities, smart factories, or smart enterprises. Such settings represent valuable business opportunities, and research and practice explore the limitations and opportunities of digital ecosystems. Digital ecosystems are multidisciplinary concepts whose meaning and interpretation vary depending on the boundaries of the disciplinary areas in which they are framed. In this paper, we aim to progress the study of digital ecosystems by presenting the preliminary results of an exploratory quantitative bibliometric study. The paper contributes by identifying themes and trends of the digital ecosystems literature

A meta-analysis of the quantitative studies in continuance intention to use an information system

Franque, F. B., Oliveira, T., Tam, C., & Santini, F. D. O. (2021). A meta-analysis of the quantitative studies in continuance intention to use an information system. Internet Research, 31(1), 1-36. https://doi.org/10.1108/INTR-03-2019-0103Purpose: This study aims to describe, synthesise and clarify the findings of published studies on individual continuance intention to use an information system (IS), considering the fact that the number of studies in the continuance intention context are growing exponentially and cover several different subjects. Design/methodology/approach: The research uses meta- and weight analysis by taking 115 empirical studies from continuance intention to use an IS. The data are presented in different views using significant and non-significant relationships from all the studies. Furthermore, it uses hierarchical linear meta-analysis to analyse potential moderators that can influence continuance intention. Findings: The results reveal that affective commitment, attitude, satisfaction, hedonic value and flow are the best predictors of continuance intention to use an IS. Sample size, individualism, uncertainty avoidance and long-term orientation moderate the relationship of perceived usefulness on continuance intention. Power distance, masculinity and indulgence moderate relationship satisfaction on continuance intention. Practical implications: The results reveal that continuance intention to use an IS has been studied in different countries, with different cultures; therefore, IS providers should have diversified managing strategies, to ensure the satisfaction of users and long-term usage of their IS. Originality/value: The study provides a systematic overview of the most relevant variables used in the literature, including a temporal analysis of the theoretical models, highlighting the evolution of the constructs and presents a moderation analysis.authorsversionpublishe

A Cluster Analysis for Research on Digital Transformation in Non-profit Organisations

Scholars widely debate digital transformation (DT) initiatives considering multiple aspects and different business sectors, as well as examining implications for individuals and organisations. However, few of them discuss similar issues focusing specifically on non-profit organisations (NPOs). The interest in investigating DT in NPOs derives from how NPOs strive to reach their objectives, which often they differ significantly from those of public and for-profit firms. This research is built on a taxonomy of papers resulting from the analysis and review of the literature strictly discussing DT in NPOs. In order to map the state of the art, we perform a cluster analysis of that classification. This study contributes to the DT debate describing the distinctive traits of DT initiatives in NPOs and their correlations. Moreover, the results could be useful for NPOs managers and policymakers in supporting their decisions in designing and implementing DT initiatives

The Zoom Interference Model of New Media. A Metaphor-Based Dynamic Approach in the Jungle of Concepts

The purpose of this paper is to establish an experimental model of new media using theoretical approach. After investigating numerous interpretations of new media, the paper offers a metaphor-based framework to guide you in the jungle of concepts. According to the hypothesis, the metaphor of interference supports the development of a theoretical model including the concepts of crossmedia, transmedia and intermedia. Therefore, the zooming interference model and its illustrating case studies are going to be available to interpret the dimensions of new media also with a visualized version. The model supports a dynamic approach to academic discussions and a software development to study the changing new media

Live Ambience and Homestead Away From Home: Social Media Use and Dependency by Visiting Chinese Students in the United States

This study investigates social media dependency relations among Chinese college students during their three-month study abroad sojourn in the United States. Data were collected using a multimethod approach of ethnography, field observation, and in-depth interviews. Inspired by the lens of media system dependency (MSD) theory, the analysis focuses on the diverse goals and motivations that drive student behavior in social media engagement, as well as various contextual factors leading students to adapt and transition to the U.S. social networking sites (SNS), and the subsequent outcomes. The findings indicate that task-driven and assignment-centered goals dominate social media use, and that multidimensional aspects of interaction pervade student engagement with different social networking applications. Theoretical and practical implications are discussed in light of the overall findings

Which Digital Transformation Strategy for Non-profit Organisations

Scholars largely debate digital transformation (DT) initiatives in several organisational contexts and consider multiple aspects. Some scholars develop DT strategies providing frameworks to support researchers, practitioners, policymakers, and IT specialists in governing DT initiatives. However, from the industries perspective, only a few studies discuss DT focusing specifically on non-profit organisations (NPOs). The interest in investigating DT in NPOs derives from the way how NPOs strive to reach their objectives, which often differ significantly from those of public and for-profit firms. Then, our aim is twofold: (i) developing a meta-synthesis of the literature discussing DT initiatives in NPOs identifying characteristics and strategy traits and (ii) proposing a taxonomy framework focused on DT in NPOs comparing it with the DT strategies framework unfocused on any particular industry. This research contributes to explore the discourse of DT in NPOs, stressing industries-based aspects and proposing a further lens of analysis of DT phenomena

Mobile Payment Continuance Intention

A thesis submitted in partial fulfillment of the requirements for the degree of Doctor in Information Management, specialization in Information TechnologiesThe disruptive development of information and communication technologies over the last two decades has revolutionized the mobile phone industry, exponentially increased the number of mobile phone users, and encouraged companies to make various services available through a mobile phone. Mobile payment is one of the fastest growing services, enabling users to perform financial transactions over a mobile phone. The exponential growth of mobile payment has affected a number of sectors including finance and technology, thus reinforcing the need for a deep understanding of the impact of the continued use of mobile payment services. With this dissertation we contribute to a better understanding of the determinants of continuance intention to use mobile payment at the individual level. For this reason, were developed four studies, one literature review, and three empirical studies. In the first study (Chapter 2) we conducted a literature review of existing studies on individual continuance intention to use an information system. In Chapter 3 we assessed the continuance intention to use m-payment employing two theoretical models, the DeLone and McLean information system success model (D&M ISSM) and the expectation-confirmation model (ECM) in an African context. The impact of task technology fit (TTF) and overall trust on ECM to explain the continuance use of mpayment is analysed in Chapter 4. In the last study, Chapter 5, we assess the impact of culture on continuance intention to use m-payment, combining the ECM and Hofstede’s cultural dimensions. This dissertation provides several contributions for research and practice, contributing to the advancement of knowledge and implications for service managers, service providers, users, and researchers. The literature review applies meta-analysis and weight analysis from 115 empirical studies from continuance intention to use an information system (IS). The findings reveal that the factors with strongest influence on continuance intention to use an IS are affective commitment, attitude, satisfaction, hedonic value, and flow. Moreover, sample size, individualism, uncertainty avoidance, and long-term orientation moderate the relationship of perceived usefulness on continuance intention. Power distance, masculinity, and indulgence moderate the relationship of satisfaction on continuance intention. From the first empirical study we examine the influence individual performance drivers on continuance intention to use m–payment in an African context. We find that the most important predictors of continuance intention to use m-payment are individual performance, use, and satisfaction. The second empirical study integrates TTF and overall trust theories and evaluates their relationships for continuance intention to use mobile payment. Findings show that use, individual performance, overall trust, and the moderation role of satisfaction are the most important constructs to explain continuance intention. The last empirical study assesses the impact of culture on m-payment continuance intention. The findings reveal that the relationships between confirmation on satisfaction and perceived usefulness, and perceived usefulness on continuance intention are moderated by uncertainty avoidance.O desenvolvimento disruptivo das tecnologias de informação e comunicação nas últimas duas décadas revolucionou a indústria da telefonia móvel, aumentando exponencialmente o número de utilizadores de telemóveis, encorajando desta forma as empresas a disponibilizar diferentes serviços através de um telemóvel. O serviço pagamento móvel é um dos serviços que se encontra em um rápido crescimento permitindo aos utilizadores efetuar transações financeiras através de um telemóvel. O crescimento exponencial do serviço de pagamento móvel tem afetado diferentes sectores, tais como finanças e tecnologia, reforçando a necessidade de uma compreensão profunda do impacto da utilização contínua dos serviços de pagamento móvel. Com o desenvolvimento desta dissertação, esperamos contribuir para uma melhor compreensão dos determinantes da intenção de continuar a usar o serviço de pagamento móvel a nível individual. De forma a concretizar este objetivo foram desenvolvidos um total de quatro estudos distintos. No primeiro estudo (Capítulo 2) realizámos uma revisão bibliográfica dos estudos existentes sobre a intenção de continuar a utilizar um sistema de informação. No capítulo três, avaliámos a intenção de continuar a utilizar o serviço de pagamento móvel, empregando dois modelos teóricos, o DeLone and McLean information system success model (D&M ISSM) e o expectation-confirmation model (ECM) num contexto africano. O impacto do task technology fit (TTF) e o overall trust no modelo ECM para explicar o uso contínuo do serviço de pagamento móvel foi analisado no capítulo quatro. No último estudo, capítulo cinco, avaliámos o impacto da cultura na intenção de continuação da utilização do serviço de pagamento móvel, combinando as dimensões culturais de Hofstede e o modelo ECM. Esta dissertação apresenta várias contribuições para a investigação e para a prática, contribuindo para o avanço do conhecimento, provocando implicações para gestores de serviços, prestadores de serviços, utilizadores e investigadores. O estudo da revisão bibliográfica aplicou meta-analysis e weight analysis a partir de 115 estudos empíricos de intenção continuar a utilizar um sistema de informação (SI). Os resultados revelam que os fatores com maior influência na intenção de continuação da utilização de um SI foram o compromisso afetivo, atitude, satisfação, valor hedónico, e flow. Além disso, o tamanho da amostra, individualismo, prevenção da incerteza, e orientação a longo prazo moderam a relação entre perceção da utilidade e intenção de continuar, distância do poder, masculinidade e indulgência moderam a relação entre satisfação e intenção de continuar. Para o primeiro estudo empírico, examinámos a influência dos fatores de desempenho individual na intenção de continuação da utilização do m-pagamento num contexto africano. Verificámos que os preditores mais importantes da intenção de continuar a utilizar o serviço de pagamento móvel são o desempenho individual, uso e a satisfação. O segundo estudo empírico integrou as teorias da TTF e da confiança geral e avaliou as suas relações para a intenção de continuação da utilização do pagamento móvel. Os resultados mostram que o uso, desempenho individual, confiança geral, o papel de moderação da satisfação são os fatores relevantes para explicar a intenção de continuar a utilizar o serviço de pagamento móvel. O último estudo empírico avalia o impacto da cultura sobre a intenção de continuação do pagamento móvel. Os resultados revelam que as relações entre confirmação, perceção de utilidade com satisfação, perceção de utilidade com intenção de continuar são moderadas pela prevenção da incerteza

The role of media dependency in predicting continuance intention to use ubiquitous media systems

The emergence of new integrated forms of ubiquitous computing devices, allied with the proliferation of fluid multi-device platforms, enabled the development of Ubiquitous Media Systems (UMS). This new and complex form of connected IT artifact encapsulates various functions and provides fluid information access across a variety of channels – enabling users to accomplish a multitude of tasks and interact fluidly in a ubiquitous digital ecosystem. This significant technological evolution has engendered an urgent need to revisit our understanding of technology usage through the lens of theories that encompass the multifaceted nature of UMS. Relying on a media system perspective, this research investigates the role of individual media dependency in predicting continuance intention to use ubiquitous media systems. It argues that technology dependency has an unexplored facet that is goal-oriented in nature. Data collected from 150 UMS users were used to test the developed conceptual model. The results confirmed the overall effect of ubiquitous media systems dependency on individuals’ reasoned continuance usage decision. The findings suggest that the level of dependency towards a UMS raises the perceived positive attributes about the system: perceived usefulness and perceived ease of use; as well as the cognitive appraisal about the discrepancies between initial expectations and post-use performanc

Media Exposure and Social Response as Predictors of Citizen\u27s Attitudes Toward Police

Police-involved deaths of African Americans have increased over the past two decades, with continued high-profile media exposure. The problem is that extant research provided only a partial understanding and disparate focus about how media exposure, social responses, social media use, and attitudes towards police were possibly related to citizens witnessing acts of police-initiated actions against African Americans in the United States. The purpose of this quantitative study was to assess the predictive nature of media exposure, social response, and social media use concerning citizens\u27 attitudes towards police. The two theories supporting this study and shaped this hypothetical system are media dependency and the structural strain theory. Data were collected using a characteristic profile survey, Index of Social Networking, Offline and Online Activity Levels Measure, and Attitudes Towards Police Scale with a convenience sample of 132 respondents who were 18 year of age or older who are identified as users of the social media platforms Facebook and LinkedIn. Data were analyzed using Pearson Correlation and forward entry multiple linear regression. The overall model was significant (p = .002) and accounted for 12.3% of the variance in the respondent\u27s attitude toward the police, however, media was not significant. This study represented an effort into understanding the sentiments of police and police activity coupled with media-driven and public attitudes towards police-initiated actions. These findings can be used to enhance relationships between communities and the police, especially in the practice of community policing and resolving negative perceptions based on cultural imprints that hinder effective policing