Theorizing Digital Journalism: The Limits of Linearity and the Rise of Relationships

For more than 50 years, our understanding of journalism drew on theories that emerged in an environment in which the components of a mediated message could be isolated well enough to measure and track. Yet today we live in a media world that is simultaneously immersive and interconnected, instantaneous and iterative, and individualized to an extent unimaginable a generation ago. In this environment, theories positing ‘media effects’ are considerably less practical or meaningful than they once were, a topic explored in the first half of this chapter. Some of the ways that contemporary journalism scholars are actively recontextualizing the field are then outlined, followed by consideration of the proposition that our best hope for understanding the “effects” of digital journalism may be to focus on the diversity of relationships it engenders. Looking at connections and interactions can profitably guide our study of this fluid, holistic media world

Everybody or Somebody? Assessing the impact of social media on newsroom organisational structures

With social media’s increasingly important role in fast-paced news, there is a need to identify the occupational and professional implications of social media specifically in terms of jobs and roles in newsrooms. This paper serves as a preliminary enquiry into what social media jobs have been created in newsrooms under which job ti-tles. It explores trends associated with this and the tasks being carried out in those roles to assess the extent to which social media is ring-fenced as a responsibility. From this it is possible to query the wider impact of social me-dia on organisational structure in newsrooms. Two main newsroom models are identified: firstly, newsrooms that place an emphasis on everyone being responsible for so-cial media and secondly, newsrooms where social media is a specified role. The study further serves to guide social media skills for inclusion in journalism trainin

Empowering Rural Citizen Journalism Via Web 2.0 Technologies

Once acquainted with the modern information and communication tools made available with the advent of the Internet, five Brazilian rural communities participating in a pilot project to develop a self-sustaining telecenter model, engaged in citizen journalism using inexpensive digital video cameras. Community members used Web 2.0 collaborative tools to post short videos on the telecenter portal. The 95 video blogs published between September 2006 and May 2008 recorded various aspects of community life,including religious celebrations,oral history arts and crafts traditions,folklore,and envirnmental concerns. This study evaluates the impact of video blogging in these communities

Measuring Impact: The Art, Science and Mystery of Nonprofit News

This report seeks to answer the two-pronged question, "What is 'impact,' and how can it be measured consistently across nonprofit newsrooms?" A review of recent, relevant literature and our informal conversations with experts in the field reveal growing ambitions toward the goal of developing a common framework for assessing journalism's impact, yet few definitive conclusions about how exactly to reach that framework. This is especially the case when journalism's "impact" is defined by its ultimate social outcomes -- not merely the familiar metrics of audience reach and website traffic. As with all journalism, the frame defines the story, and audience is all-important. Defining "impact" as a social outcome proves a complicated proposition that generally evolves according to the constituency attempting to define it. Because various stakeholders have their own reasons for wanting to measure the impact of news, understanding those interests is an essential step in crafting measurement tools and interpreting the metrics they produce. Limitations of impact assessment arise from several sources: the assumptions invariably made about the product and its outcome; the divergent and overlapping categories into which nonprofit journalism falls in the digital age; and the intractable problem of attempting to quantify "quality." These formidable challenges, though, don't seem to deter people from posing and attempting to find answers to the impact question. Various models for assessing impact are continually being tinkered with, and lessons from similar efforts in other fields offer useful insight for this journalistic endeavor. And past research has pointed to specific needs and suggestions for ways to advance the effort. From all of this collective wisdom, several principles emerge as the cornerstones upon which to build a common framework for impact assessment

News Improved: NPR's Transition from Public Radio to Public Media

In 2007, National Public Radio adopted a multiyear plan to increase the organization's digital footprint and begin transforming itself from a public radio company to a public media company. Achieving that transformation required staff members to improve their digital skills and to understand the relevancy of NPR's digital news strategy and structure to their own work. In addition, it required a culture shift in the organization to break down barriers and encourage collaboration between radio and digital staff.NPR initiated the most comprehensive training in its history. Six hundred staff members, including reporters, producers and editors, were taught to write for the Web, create digital products including videos and photographs, and use the latest audio production tools. During the course of that massive effort, funded by a $1.5 million grant from the John S. and James L. Knight Foundation, NPR and Knight learned important lessons about conducting effective digital media skills training.These lessons are also relevant to other news organizations as they move from a single platform -- whether audio, print or video -- to a multimedia platform delivered via the Internet. In November 2010, the Knight Foundation retained TCC Group to evaluate the training with an eye toward identifying best practices for both NPR and other journalism enterprises. While the training's goal was to improve NPR's digital content and audience engagement, TCC's evaluation design focused on assessing direct outcomes -- including improvement in individual digital skills, integration of digital media throughout the organization and changes in attitudes toward digital storytelling -- and examining what factors matter most in achieving these outcomes. TCC administered a 360-degree evaluation survey to NPR staff members and conducted in-depth interviews with 18 people.Overall, the evaluation found that the Knight-funded NPR training resulted in a positive shift in individual and organizational attitudes toward digital news. Best practices to improve both individual and organizational outcomes included providing hands-on relevant training, applying it immediately and offering support after the trainin

The case against the democratic influence of the internet on journalism

Book synopsis: Web Journalism: A New Form of Citizenship provides a much-needed analytical account of the implications of interactive participation in the construction of media content. Although web journalism is a fast-changing technology this book will have sustained appeal to an international readership by seeking to critically assess Internet news production. … With the rise of blogging and citizen journalism, it is a commonplace to observe that interactive participatory media are transforming the relationship between the traditional professional media and their audience. A current, popular, assumption is that the traditional flow of information from media to citizen is being reformed into a democratic dialogue between members of a community. The editors and contributors analyse and debate this assumption through international case studies that include the United Kingdom and United States. … While the text has been written and designed for undergraduate and postgraduate use, Web Journalism: A New Form of Citizenship? will be of use and of interest to all those engaged in the debate over Web reporting and citizen journalism

'Preditors': Making citizen journalism work

Although there is great interest in citizen journalism services that harness user-generated content, the continuing contribution of professional staff who coordinate such efforts is often overlooked. This paper offers a typology of the work of the professional "preditors" who continue to operate at the heart of "pro-am" journalism initiatives. It shows that their work takes place along four dimensions – content work, networking, community work and tech work. It suggests that this is a structural change in journalistic practice, which has implications for journalists' professional identity and journalism education

Towards more balanced news access? A study on the impact of cost-cutting and Web 2.0 on the mediated public sphere

In order to assess the impact of cost-cutting and digitalization on the expansion or contraction of the mediated public sphere, we developed a quantitative and longitudinal content analysis focused on sourcing practices for foreign news reporting in four Belgian newspapers (1995-2010). The results show little to no shift in the news access of different types of sources. Political sources dominate foreign news output, but ordinary citizens also play a significant role. Although it becomes clear that Belgian journalists often do not explicitly mention their use of news agency copy, recycled news articles or PR material, our findings indicate that concerns about cost-cutting in newsrooms or sanguinity about the democratic potential of Web 2.0 seem fairly exaggerated, at least in the Belgian context

Internet Information and Communication Behavior during a Political Moment: The Iraq War, March 2003

This article explores the Internet as a resource for political information and communication in March 2003, when American troops were first sent to Iraq, offering us a unique setting of political context, information use, and technology. Employing a national survey conducted by the Pew Internet & American Life project. We examine the political information behavior of the Internet respondents through an exploratory factor analysis; analyze the effects of personal demographic attributes and political attitudes, traditional and new media use, and technology on online behavior through multiple regression analysis; and assess the online political information and communication behavior of supporters and dissenters of the Iraq War. The factor analysis suggests four factors: activism, support, information seeking, and communication. The regression analysis indicates that gender, political attitudes and beliefs, motivation, traditional media consumption, perceptions of bias in the media, and computer experience and use predict online political information behavior, although the effects of these variables differ for the four factors. The information and communication behavior of supporters and dissenters of the Iraq War differed significantly. We conclude with a brief discussion of the value of "interdisciplinary poaching" for advancing the study of Internet information practices

Knight News Challenge: Casting the Net Wide for Innovation

Reviews the evolution of the Knight News Challenge contest for experimental projects in digital delivery of news and information to local communities, profiles winning projects and explores the grants' impact, and considers issues of sustainability