ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

Developing cybersecurity education and awareness programmes for small- and medium-sized enterprises (SMEs)

PurposeThe purpose of this study is to focus on organisation’s cybersecurity strategy and propose a high-level programme for cybersecurity education and awareness to be used when targeting small- and medium-sized enterprises/businesses (SMEs/SMBs) at a city-level. An essential component of an organisation’s cybersecurity strategy is building awareness and education of online threats and how to protect corporate data and services. This programme is based on existing research and provides a unique insight into an ongoing city-based project with similar aims.Design/methodology/approachTo structure this work, a scoping review was conducted of the literature in cybersecurity education and awareness, particularly for SMEs/SMBs. This theoretical analysis was complemented using a case study and reflecting on an ongoing, innovative programme that seeks to work with these businesses to significantly enhance their security posture. From these analyses, best practices and important lessons/recommendations to produce a high-level programme for cybersecurity education and awareness were recommended.FindingsWhile the literature can be informative at guiding education and awareness programmes, it may not always reach real-world programmes. However, existing programmes, such as the one explored in this study, have great potential, but there can be room for improvement. Knowledge from each of these areas can, and should, be combined to the benefit of the academic and practitioner communities.Originality/valueThe study contributes to current research through the outline of a high-level programme for cybersecurity education and awareness targeting SMEs/SMBs. Through this research, literature in this space was examined and insights into the advances and challenges faced by an on-going programme were presented. These analyses allow us to craft a proposal for a core programme that can assist in improving the security education, awareness and training that targets SMEs/SMBs.</jats:sec

SMALL AND MEDIUM ENTERPRISE’S GROWTH AND NEW TECHNOLOGIES IMPLEMENTATION

If managers of many SME do not clearly assume the necessity to modernize their organizations, they will not be able to take advantage of all its resources' potentialities, not only the technological resources, but also of the capacities and qualifications of the human resources. This article looks at how new technologies and their inherent risks have to be considered to achieve performance, to enhance productivity, and to strengthen competitiveness. The solution demands the understanding of the capacities of technologies, the possibility of exploring their benefits and the effort of acquiring an improving the management performance.Innovation management, Change management, SME’s growth, Performance management

What determines banks’ customer choice? Evidence from transition countries

This paper explores how bank characteristics and the institutional environment influence the composition of banks’ loan portfolios. Using a new data set based on the recent EBRD Banking Environment and Performance Survey (BEPS), which was conducted in 2005 for 220 banks in 20 transition countries, we show that bank characteristics such as ownership and size are important determinants of bank customer focus. In particular, we find that foreign banks are relatively strongly involved in mortgage lending and lending to subsidiaries of foreign companies, while lending relatively less to large domestic firms. We also find that small banks lend relatively more to SMEs than large banks do, while large banks appear to have a comparative advantage in lending to large customers. We do not find much evidence for the hypothesis that better legal credit protection changes bank portfolio composition. An exception is that banks that perceive pledge and mortgage laws to be of high quality focus more on mortgage lending.banking, portfolio composition

Entrepreneurship and its determinants in a cross-country setting

The relative stability of differences in entrepreneurial activity across countries suggests that other than economic factors are at play. The present paper offers some new thoughts about the determinants of entrepreneurial attitudes and activities by testing the relationship between institutional variables and cross-country differences in the preferences for self-employment as well as in actual selfemployment. Data of the 25 member states of the European Union as well as the US are used. The results show that country specific (cultural) variables seem to explain the preference for entrepreneurship but not the actual entrepreneurship. The present paper also introduces the remaining four papers of the special issue of the Journal of Evolutionary Economics around the theme Entrepreneurship and Culture.

SME Access to Finance: An exploration into the demand and supply contraints around SME access to finance

In March 2011, the Newcastle Business School, Northumbria University was commissioned by North East Access to Finance (NEA2F) to undertake a major piece of independent academic research to explore both the demand and supply sides of SME access to finance in the North East of England. The aim of the research was to gain insight and understanding into the challenges faced not only by the SME sector but also by the key suppliers of finance to that community, specifically the banking sector and Business Angels. Thus we do not take a position on what we think is right or what a best practice approach might be but rather reflect, as accurately as possible, the information that was shared with us. The research project commenced in May 2011 and was completed at the end of March 2012

Design of a Security Toolbox: A Framework To Mitigate The Risks of Cyberspace

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThis research aims to create a framework that helps SMEs mitigate the various risks of cyberspace. In this digital era, the dangers of cyberspace are increasing, which leads to the need for organizations to adopt adequate security measures capable of preventing cyberattacks. However, a large number of employees in SMEs do not know how to act to mitigate the risks already mentioned. Thus, the development of a security toolbox could be a solution to help SMEs be less exposed to the dangers of cyberspace. For this research, a theoretical overview associated with cybersecurity to understand the current state of security solutions and the different control options in the organizational environment was essential. Last but not least, a clear understanding of the SMEs needs, in the area of security, was also crucial in the development and construction of the proposed artifact. To evaluate and validate the security toolbox, focus group meetings will be scheduled. The implementation of a security toolbox that helps SMEs to identify, protect, respond and recover from potential cyberattacks, may be relevant and can provide great results for different organizational environments to mitigate the risks of cyberspace. The suggested framework would play an important role, to the users of the security Toolbox to get more know-how to protect the business environment. Also, may be seen as a vantage to the science since will help to develop the research related to improving the techniques and tools disposal to mitigate the high risks of cyberspace