834 research outputs found

    Spatial Analysis of Perceived Logistics and Traffic Impacts from Chinese Tourists on Nimmanaheaminda Residents

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    This study aims to assess the perceived logistics and traffic impacts of Chinese tourists in Nimmanahaeminda, Chiang Mai, Thailand. This paper focus on the spatial analysis of residents attitude about these issues by investigating each tract of Nimmanahaemindas area. Quantum Geographic Information System (QGIS) was employed to illustrate the perception of residents on the logistics and traffic impact influenced by Chinese tourists. Moreover, this study also used Structural Equation Model (SEM) to estimate overall logistics and traffic impacts of the community in order to demonstrate the current situation for the government and other administrations to find the solution together

    Exploration of factors associated with tea culture and tea tourism in United States, China, and Taiwan

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    The purpose of this study was to explore how demographic and motivational factors influence tea-drinking behaviors, tea cultural perceptions, and expectations on tea tourism. Few research studies on tea tourism have been published in English literatures. This study reviewed related literatures in both English and Chinese, to integrate the body of knowledge of tea culture and tourism, contribute to understanding and transmission of tea cultures, and promote communications between English and Chinese tea tourism studies. The researcher surveyed a total of 246 university faculty in U.S, China and Taiwan, using convenience sampling methods. The survey contained questions in four categories: tea drinking behaviors, tea cultural perceptions, attitudes, motivations and expectations of tea tourism, and demographics including country of residence, age, gender, education, annual income, and self-reported cultural backgrounds. Data collection procedure was conducted through an online surveying tool, Qualtrics, using web-based surveying methodology. Data were analyzed through Statistical Package for the Social Sciences© version 18.0. This study had five major findings in: (a) tea drinking behavioral profile, (b) the relation between demographic factors and tea drinking behaviors, (c) the relationship between tea drinking behaviors and tea culture, (d) the influence of cultural backgrounds on tea cultural perceptions, and (e) the factors influencing tea tourism expectations. Based on the conclusions, recommendations were made for future research and tea related practical sectors

    Sustainability in China: Bridging Global Knowledge with Local Action

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    China’s road to sustainability has attracted global attention. Since the “Reform & Opening Up” policy, China’s rapid pace of both urbanization and industrialization has made its being the second largest economy but meantime a heavy environmental price has been paid over the past few decades for addressing the economic developmental target. Today, as the biggest developing country, China needs to take more responsibilities for constructing its local ecological-civilization society as well as for addressing the global challenges such as climate change, resources scary and human beings well-fare; therefore, we need to have deeper understandings into China’s way to sustainability at very different levels, both spatially and structurally, concerns ranging from generating sustainable household livelihoods to global climate change, from developing technological applications to generate institutional changes. In this spirit, this publication, “Sustainability in China: Bridging Global Knowledge with Local Action” aims to investigate the intended and spontaneous issues concerning China’s road to sustainability in a combined top-down and bottom-up manner, linking international knowledge to local-based studies

    Forecasting of Satisfaction and Revisit Intention of Indonesia Shoppers in Shopping Malls

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    . Due to tight competition, changing value proposition of customer and shiftingof mall functions become center for leisure purposes, shopping mall developer mustfocus on create shopper satisfaction to influence their post-transaction behaviors. Thisstudy investigates the relationship between mall personality, self-congruity, perceivedquality, shopping value, shopper satisfaction and revisit intention. Two hundredrespondents participated in this study. In order to achieve the aim of this study, SPSS23 and PLS 3 were used. Out of the 15 hypotheses proposed, ten are supported. Aspredicted, mall personality, self-congruity, perceived quality significantly have asignificant effect on shopping value and shopper satisfaction (except perceived qualityhas no effect on shopping value). The findings show that Mall Personality is predictiveof Self-Congruity and Perceived Quality; while Shopping Value can be used to predictShopper Satisfaction. The result indicated that Perceived Quality is not statisticallysignificant affect on Shopping Value. Moreover, Self-Congruity has significant affecton Perceived Quality. In addition, Mall personality, Self-Congruity and PerceivedQuality are not good predictors of Revisit Intention. Finally, the result confirms thatShopper Satisfaction and Shopping Value have a significant effect on Revisit Intention

    FORECASTING OF SATISFACTION AND REVISIT INTENTION OF INDONESIA SHOPPERS IN SHOPPING MALLS

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    Abstract. Due to tight competition, changing value proposition of customer and shiftingof mall functions become center for leisure purposes, shopping mall developer mustfocus on create shopper satisfaction to influence their post-transaction behaviors. Thisstudy investigates the relationship between mall personality, self-congruity, perceivedquality, shopping value, shopper satisfaction and revisit intention. Two hundredrespondents participated in this study. In order to achieve the aim of this study, SPSS23 and PLS 3 were used. Out of the 15 hypotheses proposed, ten are supported. Aspredicted, mall personality, self-congruity, perceived quality significantly have asignificant effect on shopping value and shopper satisfaction (except perceived qualityhas no effect on shopping value). The findings show that Mall Personality is predictiveof Self-Congruity and Perceived Quality; while Shopping Value can be used to predictShopper Satisfaction. The result indicated that Perceived Quality is not statisticallysignificant affect on Shopping Value. Moreover, Self-Congruity has significant affecton Perceived Quality. In addition, Mall personality, Self-Congruity and PerceivedQuality are not good predictors of Revisit Intention. Finally, the result confirms thatShopper Satisfaction and Shopping Value have a significant effect on Revisit Intention

    Culture-oriented approach in tourism and hospitality

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    Final Version (This version includes the comments and suggestions of the panel of examiners)In this world of globalization, Tourism and Hospitality has been a booster for the development of economies, societies and commerce. A hotel has a preponderant influence in tourism destinations since it is one of the possible accommodation options that tourists will choose to stay while visiting a tourist destination. News show that the number of tourists is increasing every year and the diversity of hotels in a tourism destination must be prepared for this diversity of tourist flows. With the increase of the number of tourists, hotels must be prepared to accommodate tourists of different nationalities, and consequently with different cultures, to provide a higher quality of services. During my internship at Bom Jesus Hotels, from the 1st of February till the 1st of June 2019, mainly working at the front desk department, I could see that this Hotel group was striving to provide high quality services and goods to their guests, increasing their satisfaction in the hosting period, especially as far groups are concerned. In order to manage the cultural diversity among guest groups, Bom Jesus Hotels elaborate protocols concerning different markets and different nationalities. During my internship, I felt interest in knowing more about the protocols, as an intercultural tool for guest groups’ management, carried out a brief analysis of them and proposed some improvements.Numa era de globalização, o Turismo e a Hospitalidade têm impulsionado o desenvolvimento de economias, sociedades e comércio. Um hotel tem uma influência preponderante nos destinos turísticos, pois é uma das possíveis opções de alojamento que os turistas poderão escolher enquanto visitam um destino turístico. As notícias mostram que o número de turistas está a aumentar a cada ano e a diversidade de hotéis de um destino turístico deve estar preparada para este aumento de fluxo turístico. Com o aumento do número de turistas, os hotéis devem estar preparados para alojar turistas de diferentes nacionalidades e, consequentemente, de diferentes culturas, para oferecer um serviço de melhor qualidade. Durante o meu estágio nos Hotéis Bom Jesus, de1 de fevereiro a 1 de junho de 2019, onde desempenhei, essencialmente, funções no departamento de receção, pude perceber que estes hotéis tentam fornecer serviços e produtos de alta qualidade aos seus hóspedes, aumentando a sua satisfação no período de hospedagem, principalmente no que diz respeito a grupos de hóspedes. Para gerir a diversidade cultural entre os hóspedes de um grupo, os hotéis de Bom Jesus elaboraram protocolos vinculados a diferentes mercados e nacionalidades. Durante meu estágio, senti interesse em conhecer mais sobre os protocolos, como uma ferramenta intercultural para a gestão de grupos de hóspedes, realizei uma breve análise dos grupos e propus algumas melhorias

    Consumer leisure behavior change based on the new weekend policy in Taiwan, R.O.C.

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    Includes bibliographical references
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