Using Microservices to Customize Multi-Tenant SaaS: From Intrusive to Non-Intrusive

Customization is a widely adopted practice on enterprise software applications such as Enterprise resource planning (ERP) or Customer relation management (CRM). Software vendors deploy their enterprise software product on the premises of a customer, which is then often customized for different specific needs of the customer. When enterprise applications are moving to the cloud as mutli-tenant Software-as-a-Service (SaaS), the traditional way of on-premises customization faces new challenges because a customer no longer has an exclusive control to the application. To empower businesses with specific requirements on top of the shared standard SaaS, vendors need a novel approach to support the customization on the multi-tenant SaaS. In this paper, we summarize our two approaches for customizing multi-tenant SaaS using microservices: intrusive and non-intrusive. The paper clarifies the key concepts related to the problem of multi-tenant customization, and describes a design with a reference architecture and high-level principles. We also discuss the key technical challenges and the feasible solutions to implement this architecture. Our microservice-based customization solution is promising to meet the general customization requirements, and achieves a balance between isolation, assimilation and economy of scale

Secure data sharing and processing in heterogeneous clouds

The extensive cloud adoption among the European Public Sector Players empowered them to own and operate a range of cloud infrastructures. These deployments vary both in the size and capabilities, as well as in the range of employed technologies and processes. The public sector, however, lacks the necessary technology to enable effective, interoperable and secure integration of a multitude of its computing clouds and services. In this work we focus on the federation of private clouds and the approaches that enable secure data sharing and processing among the collaborating infrastructures and services of public entities. We investigate the aspects of access control, data and security policy languages, as well as cryptographic approaches that enable fine-grained security and data processing in semi-trusted environments. We identify the main challenges and frame the future work that serve as an enabler of interoperability among heterogeneous infrastructures and services. Our goal is to enable both security and legal conformance as well as to facilitate transparency, privacy and effectivity of private cloud federations for the public sector needs. © 2015 The Authors

Improving OpenStack Swift interaction with the I/O stack to enable software defined storage

This paper analyses how OpenStack Swift, a distributed object storage service for a globally used middleware, interacts with the I/O subsystem through the Operating System. This interaction, which seems organised and clean on the middleware side, becomes disordered on the device side when using mechanical disk drives, due to the way threads are used internally to request data. We will show that only modifying the Swift threading model we achieve an 18% mean improvement in performance with objects larger than 512 KiB and obtain a similar performance with smaller objects. Compared to the original scenario, the performance obtained on both scenarios is obtained in a fair way: the bandwidth is shared equally between concurrently accessed objects. Moreover, this threading model allows us to apply techniques for Software Defined Storage (SDS). We show an implementation of a Bandwidth Differentiation technique that can control each data stream and that guarantees a high utilization of the device.The research leading to these results has received funding from the European Community under the IOStack (H2020-ICT-2014-7-1) project, by the Spanish Ministry of Economy and Competitiveness under the TIN2015-65316-P grant and by the Catalan Government under the 2014-SGR-1051 grant. To learn more about the IOStack H2020 project, please visit http:nnwww.iostack.eu.Peer ReviewedPostprint (author's final draft

Secure Cloud Storage: A Framework for Data Protection as a Service in the Multi-cloud Environment

This paper introduces Secure Cloud Storage (SCS), a framework for Data Protection as a Service (DPaaS) to cloud computing users. Compared to the existing Data Encryption as a Service (DEaaS) such as those provided by Amazon and Google, DPaaS provides more flexibility to protect data in the cloud. In addition to supporting the basic data encryption capability as DEaaS does, DPaaS allows users to define fine-grained access control policies to protect their data. Once data is put under an access control policy, it is automatically encrypted and only if the policy is satisfied, the data could be decrypted and accessed by either the data owner or anyone else specified in the policy. The key idea of the SCS framework is to separate data management from security management in addition to defining a full cycle of data security automation from encryption to decryption. As a proof-of-concept for the design, we implemented a prototype of the SCS framework that works with both BT Cloud Compute platform and Amazon EC2. Experiments on the prototype have proved the efficiency of the SCS framework