A Gaming Laboratory to Study Distributed Collaboration Processes.

Current events present many examples of situations where a fast and coordinated response is required from many and diverse organizations and stakeholders. Technology-mediated communication and collaboration may be the only option for getting things done in situations like these. There is a real need for research on the kinds of environments and processes that best support fast response on urgent tasks for virtual teams. The paper presents the development and initial test of a gaming laboratory to study such processes. The laboratory is adaptable to different kinds of situations. We discuss the design principles and implementation of the laboratory environment, along with lessons learned from the first experiences with it

The Supraoptimization of Design Thinking: An intentional shift towards complexity

First introduced decades ago, the term “design thinking” has been used to describe the ways designers think, how non-designers can think like designers, and how organizations can embrace design to become more complex-capable. The research project sought to identify and validate the core competencies related to design thinking. An online questionnaire was used to validate a set of six mindset themes identified in the literature review and to reveal how they are connected. A design probe activity was used to understand how individuals can develop in each of the six mindset themes. Despite a limited sample size, the data revealed promising connections between the mindsets themes. User Focus, Diversity and Problem Framing appeared to be the three core mindset themes with a sixth mindset theme, Process Wayfinding, acting as a balancing force. The research project concludes with recommendations on the role of design thinking for organizations, how individuals can understand and improve their capacity for design thinking, and how a design thinking instrument could support both of these goals

Adopting DevOps Principles, Practices and Tools : Case: Identity & Access Management

Adopting DevOps has been of interest for many organizations and practitioners for a while now due to its various benefits for business. However, there is a lack of knowledge and understanding on what is meant by DevOps when it comes to the key concepts, practices, tools, and the benefits and challenges of DevOps adoption. Organizations and teams are missing guidance on how to adopt DevOps in their specific context. This design science research is conducted to understand how to adopt DevOps principles, practices and tools in the Identity and Access Management of a large multinational corporation. The result of this study are the proposed models for adopting DevOps, including the formation of the teams and the processes covering build, test and deployment of identity management system (SailPoint IIQ) and onboarding new applications to the system. Three design artifacts are built and evaluated against identified problem areas in DevOps adoption, providing insights to the research community and industry practitioners

Non-technological and non-economic innovations: contributions to a theory of robust innovation

Although the label innovation is applied to almost everything, with even the diffusion of innovations to society being called innovation, innovation research remains focused on bringing technology to the economic market. this dissonance provoked the central questions discussed at the 2nd International Conference on Indicators and Concepts of Innovation (ICICI). What are non-technological and non-economic innovations? What impact do these innovations have on the economy? Are there actually purely techno- logical or economic innovations? Consisting of selected answers to these questions, this volume presents international approaches beyond the technology to market main- stream of innovation research as well as analyses of socially robust innovations that succeed in both economic and non-economic markets and are hence more sustainable and more profitable. the 2nd ICICI has been supported by the SCoPES program of the Swiss National Science Foundation

Situated cooperative work in engineering How to combine predictable and repeatable behaviors with creativity and agility

International audienceIn this paper we discuss the priorities to take into account during deployment of a collaborative situated system in the field of engineering. Following an explanation of the problem, we briefly describe the approaches used before presenting our approach and its application on a concrete situation

Situated cooperative work in engineering How to combine predictable and repeatable behaviors with creativity and agility

International audienceIn this paper we discuss the priorities to take into account during deployment of a collaborative situated system in the field of engineering. Following an explanation of the problem, we briefly describe the approaches used before presenting our approach and its application on a concrete situation

Harnessing Knowledge, Innovation and Competence in Engineering of Mission Critical Systems

This book explores the critical role of acquisition, application, enhancement, and management of knowledge and human competence in the context of the largely digital and data/information dominated modern world. Whilst humanity owes much of its achievements to the distinct capability to learn from observation, analyse data, gain insights, and perceive beyond original realities, the systematic treatment of knowledge as a core capability and driver of success has largely remained the forte of pedagogy. In an increasingly intertwined global community faced with existential challenges and risks, the significance of knowledge creation, innovation, and systematic understanding and treatment of human competence is likely to be humanity's greatest weapon against adversity. This book was conceived to inform the decision makers and practitioners about the best practice pertinent to many disciplines and sectors. The chapters fall into three broad categories to guide the readers to gain insight from generic fundamentals to discipline-specific case studies and of the latest practice in knowledge and competence management

Harnessing Knowledge, Innovation and Competence in Engineering of Mission Critical Systems

This book explores the critical role of acquisition, application, enhancement, and management of knowledge and human competence in the context of the largely digital and data/information dominated modern world. Whilst humanity owes much of its achievements to the distinct capability to learn from observation, analyse data, gain insights, and perceive beyond original realities, the systematic treatment of knowledge as a core capability and driver of success has largely remained the forte of pedagogy. In an increasingly intertwined global community faced with existential challenges and risks, the significance of knowledge creation, innovation, and systematic understanding and treatment of human competence is likely to be humanity's greatest weapon against adversity. This book was conceived to inform the decision makers and practitioners about the best practice pertinent to many disciplines and sectors. The chapters fall into three broad categories to guide the readers to gain insight from generic fundamentals to discipline-specific case studies and of the latest practice in knowledge and competence management