A study of requirements engineering practices among software developers at UUM Information Technology (UUMIT)

Requirements Engineering (RE) is a systemic and integrated process of eliciting, elaborating, negotiating, validating and managing the requirements of a system in software development project. UUM has been supported by various systems in academic, administrative, students’ affair and many others. Most of the current systems are developed and maintained by the Information Technology Department (UUMIT). The aim of this study is to review the current requirements engineering practices and proposing requirements engineering practices during software development at UUMIT. The outsourcing of software development is rapidly growing because of its allied benefits in the limited resources of the organizations. The main problem that is discussed in this research is the lack of studies that support software development activities at the Information Technology department (UUMIT). The study used quantitative methodology and systematic literature review to answer research questions. The main significance of this study is helping educational institutes to produce quality software development and saving cost and time by implementing requirements engineering practices. In addition to that, the study contributes to UUM by identifying the activity needed for software development so that the management is able to allocate budget to provide adequate and precise training as well as seminars for the software developers. The researcher investigated three variables; Requirements Description, Requirements Development (Requirements Elicitation, Requirements Analysis and Negotiation, Requirements Validation), and Requirement Management. The results from the survey showed that the current practice of requirement engineering in IT department of UUM is encouraging, but need for further development because most of RE practices associated with requirement development and requirement management are achieved on a regular basis and not frequently. The researcher recommended providing effective training programs for UUMIT staffs on RE practices and increases their understanding on system requirements using RE practices to develop better systems for the university. Further investigation is required in the future to understand the effect of other RE practices on software developmen

Requirements Engineering Practices in UUMIT Centre: An Assessment Based on the Perceptions of In-House Software Developers

Requirements Engineering (RE) is a systematic procedure that entails and encompasses the elicitation, elaboration, documentation, negotiation, validation and management of the system’s requirements in a software engineering project. Universiti Utara Malaysia (UUM) is been supported by several systems, engineered by the UUM Information Technology (UUMIT) Centre. The objective of this paper was to investigate the requirements engineering practices at UUMIT Centre. The major issue that led to this study was the absence of studies that support software development efforts at the UUMIT Centre. This research is aimed at assisting UUMIT Centre in developing quality, and as well, time and cost saving software systems through the employment of state of the art requirements engineering practices. Furthermore, the paper, as a contribution to UUM, identifies the activities that are needed for software construction to enable the University management allocate budget for the provision of adequate and cutting edge training for the in-house software developers. Three variables were assessed: Requirement Description, Requirements Development (consisting of: Requirements Elicitation, Requirements Analysis and Negotiation, Requirements Validation), and Requirement Management. The results from this research revealed that the current practices of requirement engineering in UUMIT is good and commendable, however there is need and room for more improvement in a few RE practices that were rarely practiced. In addition, recommendations were also proffered for effective training programs for UUMIT staff on RE practices to build the capacity of in-house developers and other associated staff. The training will increase their understanding on system requirements using RE practices to enable them develops better systems for the university. Further investigation is required in the future to understand the effect of RE practices on software development. In addition, also as a future work, the researchers aim to extend the scope of this study to other government and non-educational organization

Investigation of the current requirements engineering practices among software developers at the Universiti Utara Malaysia Information Technology (UUMIT) Centre

Requirements Engineering (RE) is a systemic and integrated process of eliciting, elaborating, negotiating, validating and managing of the requirements of a system in a software development project. UUM has been supported by various systems developed and maintained by the UUM Information Technology (UUMIT) Centre. The aim of this study was to assess the current requirements engineering practices at UUMIT. The main problem that prompted this research is the lack of studies that support software development activities at the UUMIT. The study is geared at helping UUMIT produce quality but time and cost saving software products by implementing cutting edge and state of the art requirements engineering practices. Also, the study contributes to UUM by identifying the activities needed for software development so that the management will be able to allocate budget to provide adequate and precise training for the software developers. Three variables were investigated: Requirement Description, Requirements Development (comprising: Requirements Elicitation, Requirements Analysis and Negotiation, Requirements Validation), and Requirement Management. The results from the study showed that the current practice of requirement engineering in UUMIT is encouraging, but still need further development and improvement because a few RE practices were seldom practiced

Requirements reuse and requirement patterns: a state of the practice survey

Context. Requirements engineering is a discipline with numerous challenges to overcome. One of these challenges is the implementation of requirements reuse approaches. Although several theoretical proposals exist, little is known about the practices that are currently adopted in industry. Objective. Our goal is to contribute to the investigation of the state of the practice in the reuse of requirements, eliciting current practices from practitioners, and their opinions whenever appropriate. Besides reuse in general, we focus on requirement patterns as a particular strategy to reuse. Method. We conducted an exploratory survey based on an online questionnaire. We received 71 responses from requirements engineers with industrial experience in the field, which were analyzed in order to derive observations. Results. Although we found that a high majority of respondents declared some level of reuse in their projects (in particular, non-functional requirements were identified as the most similar and recurrent among projects), it is true that only a minority of them declared such reuse as a regular practice. Larger IT organizations and IT organizations with well-established software processes and methods present higher levels of reuse. Ignorance of reuse techniques and processes is the main reason preventing wider adoption. From the different existing reuse techniques, the simplest ones based on textual copy and subsequent tailoring of former requirements are the most adopted techniques. However, participants who apply reuse more often tend to use more elaborate techniques. Opinions of respondents about the use of requirement patterns show that they can be expected to mitigate problems related to the quality of the resulting requirements, such as lack of uniformity, inconsistency, or ambiguity. The main reasons behind the lack of adoption of requirement patterns by practitioners (in spite of the increasing research approaches proposed in the community) are related to the lack of a well-defined reuse method and involvement of requirement engineers.Peer ReviewedPostprint (author's final draft

Estado del arte de la tercerización de los procesos del conocimiento (KPO) en la ingeniería del software en empresas TI locales, nacionales o internacionales

En la actualidad los procesos del ciclo de vida de un software en una empresa TI, están siendo incursionados en muchas empresas pero de manera tercerizada a través de los servicios KPO para solventar las necesidades en el desarrollo de algún proyecto TI. En vista de que el KPO está siendo un tema a incursionar en la mayoría de las empresas a nivel local, nacional o internacional; el grupo de investigación Grande de la Universidad Tecnológica de Pereira, propone como proyecto para el centro de innovación y desarrollo tecnológico ubicado en la misma universidad, un servicio de KPO de los procesos que se hacen en la ingeniería de software para incursionar estos en las empresas TI locales. Los procesos de la ingeniería del software en KPO están siendo incursionados en algunas empresas en el país, pero la falta de información respecto a este tema hace que sea necesario realizar una monografía para conocer el estado del arte del KPO en los procesos de ingeniería del software que se aplican actualmente en las empresas TI a nivel local, nacional o internacional

Definition and use of software requirement patterns in requirements engineering

The final quality of software products and services depends on the requirements stated in the Software Requirements Specifications (SRSs). However, some problems like ambiguity, incompleteness and inconsistency have been reported in the writing of SRSs, especially when natural language is used. Requirements reuse has been proposed as a key asset for requirements engineers to efficiently elicit, validate and document software requirements and, as a consequence, obtain SRSs of better quality through more effective engineering processes. Among all the possible techniques to achieve reuse, patterns hold a prominent position. In their most classical form, patterns describe problems that occur over and over again, and then describe the core of the solution to these problems. Software engineering practitioners have adopted the notion of pattern in several contexts, remarkably related to software design (e.g., design patterns and software architectural patterns), but also in other software development phases, both earlier and later. Following this strategy, requirement patterns emerge as a natural way to reuse knowledge during the Requirements Engineering (RE) stage. Although there have been several techniques proposed to reuse requirements, it has been observed that no concrete proposal has achieved a wide acceptance, neither any covered all the necessary elements to encourage organizations to adopt requirements reuse. As a consequence, this thesis proposes the use of Software Requirement Patterns (SRPs) as a means to capture and reuse requirements knowledge in the context of information technology projects. Following the typical context-problem-solution structure of patterns, an SRP mainly consists of: a template (solution) that may generate one or more requirements when applied in a certain project, and some information (context-problem) to identify its applicability in that project. To facilitate their use, SRPs are encapsulated inside the PABRE (PAttern-Based Requirements Elicitation) framework. The framework covers all the elements that could be critical for the adoption of a requirements reuse technique. Specifically, the framework includes: - A metamodel that describes the structure and semantics of SRPs and their organization inside a catalogue. - An SRP catalogue composed by non-functional, non-technical and functional SRPs, the functional ones being specific for the content management system domain. - A method for guiding the use of an SRP catalogue during requirements elicitation and specification, as well as another one for constructing and updating it. - An economic model to perform cost-benefit analysis on the adoption of SRPs based on return-on-investment. - The PABRE system as technological support. In order to analyse the benefits and drawbacks of the SRPs proposed in this thesis, two empirical studies have been carried out to investigate the perception of participants about requirement patterns in general and SRPs in particular. The first one is an exploratory survey addressed to information technology people with industrial experience in RE, which analyses the current state of the practice of requirement patterns approaches. The second one corresponds to a set of semi-structured interviews, focussed on the SRP approach, conducted to requirements engineers of Swedish organizations. Moreover, as it has been discovered that there are few empirical studies showing the state of the practice of requirements reuse in industry, the first study also explores the current situation of requirements reuse practices in organizations.La qualitat final dels productes i serveis de software depèn del requisits definits en l’especificació de Requisits Software (ERS). Tot i així, alguns problemes com la ambigüitat, incompletesa i inconsistència han sigut detectats en la escriptura dels ERS, especialment quan el llenguatge natural és usat per escriure’ls. La reutilització de requisits ha sigut proposada com un recurs clau pels enginyers de requisits per tal d’obtenir, validar i documentar requisits software i, com a conseqüència, obtenir ERS de millor qualitat usant processos d’enginyeria més efectius. Entre totes les tècniques possibles per aconseguir la reutilització, els patrons tenen una posició destacada. En la seva forma més clàssica, els patrons descriuen problemes que ocorren sovint, i després descriuen la part central de la solució a aquests problemes. Els professionals de la enginyeria del software han adoptat la noció de patró en diferents àmbits, especialment en els relacionats amb el disseny del software (per exemple, els patrons de disseny i els patrons d’arquitectura del software), però també en altres etapes del desenvolupament del software, tant abans com després del seu disseny. Seguint aquesta estratègia, els patrons de requisits emergeixen com una manera natural de reutilitzar coneixement durant l’etapa d’enginyeria de requisits. Tot i que hi ha hagut varies tècniques proposades per reutilitzar requisits, s’ha observat que no hi ha cap proposta concreta que hagi aconseguit una àmplia acceptació, ni cap proposta completa que cobreixi tots els elements necessaris per animar a les organitzacions a adoptar la reutilització de requisits. Com a conseqüència, aquesta tesis proposa l’ús de Patrons de Requisits Software (en anglès Software Requirement Patterns o SRPs) com un medi per capturar i reutilitzar coneixement de requisits en l’àmbit de projectes de tecnologia de la informació. Seguint la estructura típica dels patrons de context-problema-solució, un SRP consisteix en: una plantilla (solució) que pot generar un o més requisits quan és aplicat en un projecte específic, i informació relacionada (context-problema) per identificar la seva aplicabilitat en un projecte. Per facilitar el seu ús, els SRP han sigut encapsulats dintre del framework PABRE (de l’anglès PAttern-Based Requirements Elicitation). El framework cobreix tots els elements que podrien ser crítics per adoptar una tècnica de reutilització de requisits. Més detalladament, el framework inclou: - Un meta model que descriu la estructura i semàntica dels SRPs i la seva organització dintre d’un catàleg.Postprint (published version