On the User Perception of Configurable Reference Process Models - Initial Insights

Enterprise Systems potentially lead to significant efficiency gains but require a well-conducted configuration process. A configurable reference modelling language based on the widely used EPC notation, which can be used to specify Configurable EPCs (C-EPCs), has been developed to support the task of Enterprise Systems configuration. This paper presents a laboratory experiment on C-EPCs and discusses empirical data on the comparison of C-EPCs to regular EPCs. Using the Method Adoption Model we report on modeller’s perceptions as to the usefulness and ease of use of C-EPCs, concluding that C-EPCs provide sufficient yet improvable conceptual support towards reference model configuration

Construct redundancy in process modelling grammars: Improving the explanatory power of ontological analysis

Conceptual modelling supports developers and users of information systems in areas of documentation, analysis or system redesign. The ongoing interest in the modelling of business processes has led to a variety of different grammars, raising the question of the quality of these grammars for modelling. An established way of evaluating the quality of a modelling grammar is by means of an ontological analysis, which can determine the extent to which grammars contain construct deficit, overload, excess or redundancy. While several studies have shown the relevance of most of these criteria, predictions about construct redundancy have yielded inconsistent results in the past, with some studies suggesting that redundancy may even be beneficial for modelling in practice. In this paper we seek to contribute to clarifying the concept of construct redundancy by introducing a revision to the ontological analysis method. Based on the concept of inheritance we propose an approach that distinguishes between specialized and distinct construct redundancy. We demonstrate the potential explanatory power of the revised method by reviewing and clarifying previous results found in the literature

Querying Instances – A Protocol Analysis Study

The instance-based paradigm – introduced as an alternative to traditional class-based database management methods – does not require imposing a well-defined schema over data, nor does it entail central control and planning. As a consequence, it supports information requirements agility, enables collection of higher quality data, and reduces the schema and database operation problems associated with traditional methods. This study investigates the ability of content-consumers to use instance-based representations effectively for information retrieval purposes. A visual representation of the instance-based data was created and empirically evaluated with 12 subjects using protocol analysis. Results show that instance-based users were able to retrieve the required information more accurately compared to users of the traditional representation. From a cognitive point of view, instance-based users were more efficient than class-based users – they experienced fewer breakdowns in their problem solving process and, when breakdowns occurred, were more successful in recovering from them

Ontology-based model abstraction

In recent years, there has been a growth in the use of reference conceptual models to capture information about complex and critical domains. However, as the complexity of domain increases, so does the size and complexity of the models that represent them. Over the years, different techniques for complexity management in large conceptual models have been developed. In particular, several authors have proposed different techniques for model abstraction. In this paper, we leverage on the ontologically well-founded semantics of the modeling language OntoUML to propose a novel approach for model abstraction in conceptual models. We provide a precise definition for a set of Graph-Rewriting rules that can automatically produce much-reduced versions of OntoUML models that concentrate the models’ information content around the ontologically essential types in that domain, i.e., the so-called Kinds. The approach has been implemented using a model-based editor and tested over a repository of OntoUML models

HOW TO INFORM THE POINT OF SINGLE CONTACT? – A BUSINESS PROCESS BASED APPROACH

The EU-Service-Directive will lead to big challenges for public administrations. The administrations have to offer a point of single contact supporting the customer. This point of single contacts needs an overview of the administrational processes to perform his task. As processes from different organizations and organizational units are relevant for the EU-Service-Directive they can only be captured by using a distributed approach. The contribution of this paper is to present a domain specific distributed modeling method which allows a fast, efficient, and consistent capturing of the information needed for the point of single contact.

Toward more rigor in ontological analyses

Ontological analyses have been used in numerous publications to compare existing modelling grammars with an ontology. However, a sound theoretical research framework is still missing. Consequently, working with the results of such ontological analyses is theoretically questionable. The aim of the paper is threefold. Firstly, we want to contribute to such a theoretical research framework by formalising the ontological analyses approach. Secondly, we derive four formal requirements each ontological analyses must comply with. Lastly, we analyse whether current state of the art ontological analyses comply with our findings. While the formalisation demonstrates the strengths of the approach we conclude that current ontological analyses have theoretical deficiencies, which lead to serious limitations in their application

TOWARDS A RESEARCH METHOD FOR THEORYDRIVEN DESIGN RESEARCH

In this paper we outline a new methodical approach for integrating theories into the design research process. Incorporating theories in design projects allows design researchers to reason on the effects of the IT artifact prior to its realization. We argue that design decisions should be transparent claims of utility based on theory-grounded arguments. Documenting design decisions requires the design researcher to integrate appropriate theories and document the rationale behind a particular design decision. Overall, we demonstrate on the example of constructing a new modeling grammar how to integrate theories in the design research process and discuss conflicts which occur when applying these theories

Ontological clarity and comprehension in health data models

Conceptual modeling forms an important part of systems analysis. If this is done incorrectly or incompletely, there can be serious implications for the resultant system, specifically in terms of rework and useability. One approach to improving the conceptual modelling process is to evaluate how well the model represents reality. Emergence of the Bunge-Wand-Weber (BWW) ontological model introduced a platform to classify and compare the grammar of conceptual modelling languages. This work applies the BWW theory to a real world example in the health arena. The general practice computing group data model was developed using the Barker Entity Relationship Modelling technique. We describe an experiment, grounded in ontological theory, which evaluates how well the GPCG data model is understood by domain experts. The results show that with the exception of the use of entities to represent events, the raw model is better understood by domain expert

REDUCING THE VARIATIONS IN INTRA- AND INTERORGANIZATIONAL BUSINESS PROCESS MODELING – AN EMPIRICAL EVALUATION

The objective of this paper is to evaluate the semantic building block-based approach as a means for intra- and interorganizational business process modeling. It is described whether and why the semantic building block-based approach reduces the variations in distributed modeling projects in comparison to traditional modeling approaches. Our argumentation is grounded on the assumption that the specification of a service-oriented architecture (SOA) requires a detailed understanding of the intra- and interorganizational business processes. In order to enable the collaboration of services the underlying process structure must be explicated. In a laboratory experiment the variations of distributed process modeling in the traditional and the building block-based approach have been compared. It could be shown that the semantic building block-based approach leads to considerably fewer variations and, thus, to a more consistent view on the intra- and interorganizational process landscape