A reference architecture for multi-level SLA management

There is a global trend towards service-orientation, both for organizing business interactions but also in modern IT architectures. At the business-level, service industries are becoming the dominating sector in which solutions are flexibly composed out of networked services. At the IT level, the paradigms of Service-Oriented Architecture and Cloud Computing realize service-orientation for both software and infrastructure services. Again, flexible composition across different layers is a major advantage of this paradigm. Service Level Agreements (SLA) are a common approach for specifying the exact conditions under which services are to be delivered and, thus, are a prerequisite for supporting the flexible trading of services. However, typical SLAs are just specified at a single layer and do not allow service providers to manage their service stack accordingly. They have no insight on how SLAs at one layer translate to metrics or parameters at the various lower layers of the service stack. In this paper, we present a reference architecture for a multi-level SLA management framework. We discuss the fundamental concepts and detail the main architectural components and interfaces. Furthermore, we show how the framework can be flexibly used for different industrial scenarios

A Reputation-Based Approach to Self-Adaptive Service Selection

Service-orientation provides concepts and tools for flexible composition and management of largescale distributed software applications. The automated run-time management of such loosely coupled software systems, however, poses still major challenges and is therefore an active research area, including the use of novel computing paradigms. In this context, the dynamic and adaptive selection of best possible service providers is an important task, which can be addressed by an appropriate middleware layer that allows considering different service quality aspects when managing the adaptive execution of distributed service workflows dynamically. In such an approach, service consumers are enabled to delegate the adaptive selection of service providers at run-time to the execution infrastructure. The selection criteria used are based on the cost of a service provision and the continuous, dynamic evaluation of reputations of providers, i.e. maintained track records of meeting the respective service commitments. This paper discusses the design and operating principle of such an automatic service selection middleware extension. Its ability to balance different quality criteria for service selection, such as service cost vs. the reliability of provision, is empirically evaluated based on a multi-agent platform approach

A TOSCA-Based Conceptual Architecture to Support the Federation of Heterogeneous MSaaS Infrastructures †

Modeling and simulation (M&S) techniques are effectively used in many application domains to support various operational tasks ranging from system analyses to innovative training activities. Any (M&S) effort might strongly benefit from the adoption of service orientation and cloud computing to ease the development and provision of M&S applications. Such an emerging paradigm is commonly referred to as M&S-as-a-Service (MSaaS). The need for orchestrating M&S services provided by different partners in a heterogeneous cloud infrastructure introduces new challenges. In this respect, the adoption of an effective architectural approach might significantly help the design and development of MSaaS infrastructure implementations that cooperate in a federated environment. In this context, this work introduces a MSaaS reference architecture (RA) that aims to investigate innovative approaches to ease the building of inter-cloud MSaaS applications. Moreover, this work presents ArTIC-MS, a conceptual architecture that refines the proposed RA for introducing the TOSCA (topology and orchestration specification for cloud applications) standard. ArTIC-MS’s main objective is to enable effective portability and interoperability among M&S services provided by different partners in heterogeneous federations of cloud-based MSaaS infrastructure. To show the validity of the proposed architectural approach, the results of concrete experimentation are provided

Management and Service-aware Networking Architectures (MANA) for Future Internet Position Paper: System Functions, Capabilities and Requirements

Future Internet (FI) research and development threads have recently been gaining momentum all over the world and as such the international race to create a new generation Internet is in full swing: GENI, Asia Future Internet, Future Internet Forum Korea, European Union Future Internet Assembly (FIA). This is a position paper identifying the research orientation with a time horizon of 10 years, together with the key challenges for the capabilities in the Management and Service-aware Networking Architectures (MANA) part of the Future Internet (FI) allowing for parallel and federated Internet(s)

Shared visiting in Equator city

In this paper we describe an infrastructure and prototype system for sharing of visiting experiences across multiple media. The prototype supports synchronous co-visiting by physical and digital visitors, with digital access via either the World Wide Web or 3-dimensional graphics

Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3 Life Cycle

Bringing together the ICT and the business layer of a service-oriented system (SoS) remains a great challenge. Few papers tackle the management of SoS from the business and organizational point of view. One solution is to use the well-known ITIL v.3 framework. The latter enables to transform the organization into a service-oriented organizational which focuses on the value provided to the service customers. In this paper, we align the steps of the service provisioning model with the ITIL v.3 processes. The alignment proposed should help organizations and IT teams to integrate their ICT layer, represented by the SoS, and their business layer, represented by ITIL v.3. One main advantage of this combined use of ITIL and a SoS is the full service orientation of the company.Comment: This document is the technical work of a conference paper submitted to the International Conference on Exploring Service Science 1.5 (IESS 2015

Supporting Device Discovery and Spontaneous Interaction with Spatial References

The RELATE interaction model is designed to support spontaneous interaction of mobile users with devices and services in their environment. The model is based on spatial references that capture the spatial relationship of a user’s device with other co-located devices. Spatial references are obtained by relative position sensing and integrated in the mobile user interface to spatially visualize the arrangement of discovered devices, and to provide direct access for interaction across devices. In this paper we discuss two prototype systems demonstrating the utility of the model in collaborative and mobile settings, and present a study on usability of spatial list and map representations for device selection

Opportunities and risks of an integrated academic support : [Vortrag ; Tagung] "Integration of Information Services into University Infrastructures" - 7th Frankfurt Symposium: 12.10. - 13.10.2007

In the year 2000 the Deutsche Initiative für Netzwerkinformation (DINI) / German Coalition of Network Information was founded: 10 theses "Changes in information infrastructure – challenges to universities and their information and communications facilities" is the DINI’s founding charter (s. http://www.dini.de). Thesis 4 states: "The universities need to establish information management structures to integrate departments. University managements, departments and central institutions ought to prepare a university development plan for the areas of information, communication and multimedia." ..