Quality of Service Contract Specification, Establishment, and Monitoring for Service Level Management

This paper describes a Quality of Service (QoS) management approach and architecture as well as a case study for Service Level Management (SLM). Our approach brings in a new perspective to the SLM probem by using QoS management and QoS Contract specification, establishment, and monitoring. In SLM, the service consumer side and the service provider side must share a common understanding of QoS characteristics and use a common language for specifying desired QoS parameters in the form of QoS contracts. A service consumer must negotiate with the service provider to establish mutually agreed QoS contracts for an interaction session. When establising a new QoS contract, the service provider must consider both QoS contracts already agreed upon with existing consumers and system resource conditions. Similarly, a service consumer must be prepared in revising its contract with the service provider as conditions change over time. Once a QoS contract is established, SLM must monitor QoS status to make sure that the service quality is provided at the agreed range. If necessary, SLM must activate adaptation mechanisms to bring the service quality to the desired level. A case study is presented in this paper to validate the QoS contract management design approach and architecture for SLM.

Service Quality Assessment for Cloud-based Distributed Data Services

The issue of less-than-100% reliability and trust-worthiness of third-party controlled cloud components (e.g., IaaS and SaaS components from different vendors) may lead to laxity in the QoS guarantees offered by a service-support system S to various applications. An example of S is a replicated data service to handle customer queries with fault-tolerance and performance goals. QoS laxity (i.e., SLA violations) may be inadvertent: say, due to the inability of system designers to model the impact of sub-system behaviors onto a deliverable QoS. Sometimes, QoS laxity may even be intentional: say, to reap revenue-oriented benefits by cheating on resource allocations and/or excessive statistical-sharing of system resources (e.g., VM cycles, number of servers). Our goal is to assess how well the internal mechanisms of S are geared to offer a required level of service to the applications. We use computational models of S to determine the optimal feasible resource schedules and verify how close is the actual system behavior to a model-computed \u27gold-standard\u27. Our QoS assessment methods allow comparing different service vendors (possibly with different business policies) in terms of canonical properties: such as elasticity, linearity, isolation, and fairness (analogical to a comparative rating of restaurants). Case studies of cloud-based distributed applications are described to illustrate our QoS assessment methods. Specific systems studied in the thesis are: i) replicated data services where the servers may be hosted on multiple data-centers for fault-tolerance and performance reasons; and ii) content delivery networks to geographically distributed clients where the content data caches may reside on different data-centers. The methods studied in the thesis are useful in various contexts of QoS management and self-configurations in large-scale cloud-based distributed systems that are inherently complex due to size, diversity, and environment dynamicity

Embedded Virtual Machines for Robust Wireless Control Systems

Embedded wireless networks have largely focused on open loop sensing and monitoring. To address actuation in closed loop wireless control systems there is a strong need to re-think the communication architectures and protocols for reliability, coordination and control. As the links, nodes and topology of wireless systems are inherently unreliable, such time-critical and safety-critical applications require programming abstractions where the tasks are assigned to the sensors, actuators and controllers as a single component rather than statically mapping a set of tasks to a specific physical node at design time. To this end, we introduce the Embedded Virtual Machine (EVM), a powerful and flexible programming abstraction where virtual components and their properties are maintained across node boundaries. In the context of process and discrete control, an EVM is the distributed runtime system that dynamically selects primary-backup sets of controllers to guarantee QoS given spatial and temporal constraints of the underlying wireless network. The EVM architecture defines explicit mechanisms for control, data and fault communication within the virtual component. EVM-based algorithms introduce new capabilities such as predictable outcomes and provably minimal graceful degradation during sensor/actuator failure, adaptation to mode changes and runtime optimization of resource consumption. Through the design of a natural gas process plant hardware-in-loop simulation we aim to demonstrate the preliminary capabilities of EVM-based wireless networks

A Generic Network and System Management Framework

Networks and distributed systems have formed the basis of an ongoing communications revolution that has led to the genesis of a wide variety of services. The constantly increasing size and complexity of these systems does not come without problems. In some organisations, the deployment of Information Technology has reached a state where the benefits from downsizing and rightsizing by adding new services are undermined by the effort required to keep the system running. Management of networks and distributed systems in general has a straightforward goal: to provide a productive environment in which work can be performed effectively. The work required for management should be a small fraction of the total effort. Most IT systems are still managed in an ad hoc style without any carefully elaborated plan. In such an environment the success of management decisions depends totally on the qualification and knowledge of the administrator. The thesis provides an analysis of the state of the art in the area of Network and System Management and identifies the key requirements that must be addressed for the provisioning of Integrated Management Services. These include the integration of the different management related aspects (i.e. integration of heterogeneous Network, System and Service Management). The thesis then proposes a new framework, INSMware, for the provision of Management Services. It provides a fundamental basis for the realisation of a new approach to Network and System Management. It is argued that Management Systems can be derived from a set of pre-fabricated and reusable Building Blocks that break up the required functionality into a number of separate entities rather than being developed from scratch. It proposes a high-level logical model in order to accommodate the range of requirements and environments applicable to Integrated Network and System Management that can be used as a reference model. A development methodology is introduced that reflects principles of the proposed approach, and provides guidelines to structure the analysis, design and implementation phases of a management system. The INSMware approach can further be combined with the componentware paradigm for the implementation of the management system. Based on these principles, a prototype for the management of SNMP systems has been implemented using industry standard middleware technologies. It is argued that development of a management system based on Componentware principles can offer a number of benefits. INSMware Components may be re-used and system solutions will become more modular and thereby easier to construct and maintain

Developing Best Practices for Securing VoIP Communication for a non-profit Organization

Voice over Internet Protocol (VoIP) is the most widely used service around the world. The proficiency of it utilizing the web has increased awesome ubiquity in the current years. With this notoriety, there is expanding worry about the wellbeing of the system. The robbery or loss of the information being exchanged is great concern. For example, a basic problem for researchers who are developing safeguards for VoIP systems is the level of threats and other issues experienced by the non-profit organizations while implementing VoIP communication. This problem originated when non-profits received pressure from their donors not to implement VoIP communication because it will record important and valuable information of their bank account, including their bank balance, and consequently, exposing them to the public. Other dangers include safeguarding secrecy, respectability, and accessibility of the system, known as CIA. dangers. To battle these dangers, some security conventions and calculations have been produced. For example, the H.235 has been investigated, their calculations updated, and it is currently regarded as the most recent and effective system for security of the VoIP system. Another method for battling issues and concerns, and one that is the most proficient due to bigger budgets than non-profits, is VoIP being utilized in new structures and the IT work force. Fortunately, the expanding interest of VoIP has guaranteed and emphasized the requirement for more research to build up the effective security structures and countermeasures of CIA threats. This investigation examines the methods by which such security issues concerning VoIP can be set out to give an appropriate, secure and effective method for correspondence and data trade. In this postulation, the analyst will profoundly examine the relief of VoIP security issues

A model-based approach for automatic recovery from memory leaks in enterprise applications

Large-scale distributed computing systems such as data centers are hosted on heterogeneous and networked servers that execute in a dynamic and uncertain operating environment, caused by factors such as time-varying user workload and various failures. Therefore, achieving stringent quality-of-service goals is a challenging task, requiring a comprehensive approach to performance control, fault diagnosis, and failure recovery. This work presents a model-based approach for fault management, which integrates limited lookahead control (LLC), diagnosis, and fault-tolerance concepts that: (1) enables systems to adapt to environment variations, (2) maintains the availability and reliability of the system, (3) facilitates system recovery from failures. We focused on memory leak errors in this thesis. A characterization function is designed to detect memory leaks. Then, a LLC is applied to enable the computing system to adapt efficiently to variations in the workload, and to enable the system recover from memory leaks and maintain functionality

An introduction of small-scale intelligent manufacturing system

Embargoed OA, manuscript version after 24 months from publishing date. Link to publishers version: http://doi.org/10.1109/SIMS.2016.7802896Manufacturing companies in Northern Peripheral and Arctic region are predominately small and medium-sized and face considerable challenges like geographical isolation and a lack of benefits offered by industrial clusters. For the ultimate goal of enhancing their competitiveness in a global market, it is imperative for companies to innovate or adopt innovations in order to quickly response to changes in market, meet customer demands, reduce time-to-market and lower cost. A novel concept for small-scale intelligent manufacturing systems (SIMS) is introduced, in which diverse methods and innovative technologies can be applied and integrated. This paper gives an introduction of SIMS, defines its design objectives, and summarizes major relevant tools, techniques and paradigms for the development of SIMS, to generate a facilitative environment for small and medium-scale manufacturing enterprises to embrace new and innovative technologies