Quality aspects of Internet telephony

Internet telephony has had a tremendous impact on how people communicate. Many now maintain contact using some form of Internet telephony. Therefore the motivation for this work has been to address the quality aspects of real-world Internet telephony for both fixed and wireless telecommunication. The focus has been on the quality aspects of voice communication, since poor quality leads often to user dissatisfaction. The scope of the work has been broad in order to address the main factors within IP-based voice communication. The first four chapters of this dissertation constitute the background material. The first chapter outlines where Internet telephony is deployed today. It also motivates the topics and techniques used in this research. The second chapter provides the background on Internet telephony including signalling, speech coding and voice Internetworking. The third chapter focuses solely on quality measures for packetised voice systems and finally the fourth chapter is devoted to the history of voice research. The appendix of this dissertation constitutes the research contributions. It includes an examination of the access network, focusing on how calls are multiplexed in wired and wireless systems. Subsequently in the wireless case, we consider how to handover calls from 802.11 networks to the cellular infrastructure. We then consider the Internet backbone where most of our work is devoted to measurements specifically for Internet telephony. The applications of these measurements have been estimating telephony arrival processes, measuring call quality, and quantifying the trend in Internet telephony quality over several years. We also consider the end systems, since they are responsible for reconstructing a voice stream given loss and delay constraints. Finally we estimate voice quality using the ITU proposal PESQ and the packet loss process. The main contribution of this work is a systematic examination of Internet telephony. We describe several methods to enable adaptable solutions for maintaining consistent voice quality. We have also found that relatively small technical changes can lead to substantial user quality improvements. A second contribution of this work is a suite of software tools designed to ascertain voice quality in IP networks. Some of these tools are in use within commercial systems today

Quality of Service optimisation framework for Next Generation Networks

Within recent years, the concept of Next Generation Networks (NGN) has become widely accepted within the telecommunication area, in parallel with the migration of telecommunication networks from traditional circuit-switched technologies such as ISDN (Integrated Services Digital Network) towards packet-switched NGN. In this context, SIP (Session Initiation Protocol), originally developed for Internet use only, has emerged as the major signalling protocol for multimedia sessions in IP (Internet Protocol) based NGN. One of the traditional limitations of IP when faced with the challenges of real-time communications is the lack of quality support at the network layer. In line with NGN specification work, international standardisation bodies have defined a sophisticated QoS (Quality of Service) architecture for NGN, controlling IP transport resources and conventional IP QoS mechanisms through centralised higher layer network elements via cross-layer signalling. Being able to centrally control QoS conditions for any media session in NGN without the imperative of a cross-layer approach would result in a feasible and less complex NGN architecture. Especially the demand for additional network elements would be decreased, resulting in the reduction of system and operational costs in both, service and transport infrastructure. This thesis proposes a novel framework for QoS optimisation for media sessions in SIP-based NGN without the need for cross-layer signalling. One key contribution of the framework is the approach to identify and logically group media sessions that encounter similar QoS conditions, which is performed by applying pattern recognition and clustering techniques. Based on this novel methodology, the framework provides functions and mechanisms for comprehensive resource-saving QoS estimation, adaptation of QoS conditions, and support of Call Admission Control. The framework can be integrated with any arbitrary SIP-IP-based real-time communication infrastructure, since it does not require access to any particular QoS control or monitoring functionalities provided within the IP transport network. The proposed framework concept has been deployed and validated in a prototypical simulation environment. Simulation results show MOS (Mean Opinion Score) improvement rates between 53 and 66 percent without any active control of transport network resources. Overall, the proposed framework comes as an effective concept for central controlled QoS optimisation in NGN without the need for cross-layer signalling. As such, by either being run stand-alone or combined with conventional QoS control mechanisms, the framework provides a comprehensive basis for both the reduction of complexity and mitigation of issues coming along with QoS provision in NGN