Quantitative supply chain segmentation model for dynamic alignment

[EN] Companies deal with different customer groups, requirements differ among them, which makes it important to define the service level precisely and improve customer service through different supply chain strategies for each group. An alternative to deal with imprecision related to the segmentation processes suggested by either the Leagile or the Dynamic Alignment Schools is the application of fuzzy set theory. The objective of this work is to develop a quantitative model that uses the fuzzy set theory and, based on sales data, assess the company s supply chain(s). The model's aim is to facilitate managers' decision-making processes to achieve the dynamic alignment. It was possible to identify the supply chains that serve the client groups evaluated, providing answers faster than the analysis proposed by the models found in the literature. The application in two real situations validated the model since the results obtained were consistent with the reality pointed out by the experts of the companies assessed. The model indicates possible actions for the realignment of the supply chain by their managers. Results obtained should improve practice, preparing managers to cope with the organizations` multiple supply chains. This study is the first one that aims to segment quantitatively supply chains on a company applying fuzzy set theory, providing a novel approach to align operations and supply chain strategy dynamically.Alves Ferreira, R.; A. S. Santos, L.; Espôsto, KF. (2022). Quantitative supply chain segmentation model for dynamic alignment. International Journal of Production Management and Engineering. 10(2):99-113. https://doi.org/10.4995/ijpme.2022.16494OJS9911310

Towards a theory of software engineering

A theory of software engineering (SE) is presented and its application to explaining and analysing SE situations is illustrated. The theory is based on a characterization of SE representations and the fundamental activities that are applied to them. Motivations for developing a theory and means of establishing its validity are also discussed

Dynamic process modelling for business engineering and information systems evaluation

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.This research is concerned with the pre-implementation evaluation of investments in Information Systems (IS). IS evaluation is important as organisations need to assess the financial justifiability of business change proposals that include (but usually are not limited to) the introduction of IS applications. More specifically, this research addresses the problem of benefits assessment within IS evaluation. We contend that benefits assessment should not be performed at the level of the IS application, as most extant evaluation methods advocate. Instead, to study the dynamics and the interactions of the IS applications with their surrounding environment, we propose to adopt the business process as the analytic lens of evaluation and to assess the impacts of IS on organisational, rather than on technical, performance indicators. Drawing on these propositions, this research investigates the potential of dynamic process modelling (via discrete-event simulation) as a facilitator of IS evaluation. We argue that, in order to be effective evaluation tools, business process models should be able to explicitly incorporate the effects of IS introduction on business performance, an issue that is found to be under-researched in previous literature. The above findings serve as the central theme for the development of a design theory of IS evaluation by simulation. The theory provides prescriptive elements that refer both to the design products of the evaluation and the design process by which these products can come into reality. The theory draws on a set of kernel theories from the business engineering domain and proposes a set of meta-requirements that should be satisfied by business process models, a meta-design structure that meets these requirements, and a design method that provides guidance in applying the theoretical propositions in practice. The design theory is developed and empirically tested by means of two real-life case studies. The first study is used to complement the findings of a literature review and to drive the development of the design theory's components, while the second study is employed to validate and further enhance the theory's propositions. The research results support the arguments for simulation-assisted IS evaluation and demonstrate the contribution of the design theory to the field

A Manga-Driven System Requirements Development PBL Exercise

We conducted a Project-Based Learning (PBL)-type exercise incorporating Japanese cartoon (manga) techniques into Requirements Development (RD) processes. Manga has established techniques, such as those for character setting and story development, that we thought are also valid for RD processes. Using this manga-driven method, students were able to clarify high-level project goals early in the development life-cycle, and succeeded in defining high quality and unique system ideas.Comment: SEEM201

Reforming project management: the role of lean construction

Project management as taught by professional societies and applied in current practice must be reformed because it is inadequate today and its performance will continue to decline as projects become more uncertain, complex and pressed for speed. Project management is failing because of flawed assumptions and idealized theory: it rests on a faulty understanding of the nature or work in projects, and a deficient definition of control. It is argued that a reform of project management will be driven by theories from production management that add the management of workflow and the creation and delivery of value to the current emphasis on activities. Of all the approaches to production management, the theory and principles drawn from Lean Production seem to be best suited for project management. Promising results in this regard have been reached already in one project management area, namely in Lean Construction

Requirements for a Nutrition Education Demonstrator

[Context and Motivation] Development of innovative ICT-based applications is a complex process involving collaboration of all relevant disciplines. This complexity arises due to differences in terminology, knowledge and often also the ways of working between developers in the disciplines involved. [Question/problem] Advances in each discipline bring a rich design environment of theories, models, methods and techniques. Making a selection from these makes the development of distributed applications very challenging, often requiring a holistic approach to address the needs of the disciplines involved. This paper describes early stage requirements acquisition of a mobile nutrition education demonstrator which supports overweight persons in adopting healthier dietary behaviour. [Principal idea/results] We present a novel way to combine and use known requirements acquisition methods involving a two stage user needs analysis based on scenarios which apply a theory-based model of behavioural change and are onstructed in two phases. The first phase scenarios specify an indicative description reflecting the use of the transtheoretical model of behavioural change. In the second phase, a handshake protocol adds elements of optative system-oriented descriptions to the scenarios such that the intended system can support the indicative description. [Contribution] The holistic and phased approach separates design concerns to which each of the disciplines contributes with their own expertise and domain principles. It preserves the applied domain principles in the design and it bridges gaps in terminology, knowledge and ways of working

Integration of virtual reality within the built environment curriculum

Virtual Reality (VR) technology is still perceived by many as being inaccessible and cost prohibitive with VR applications considered expensive to develop as well as challenging to operate. This paper reflects on current developments in VR technologies and describes an approach adopted for its phased integration into the academic curriculum of built environment students. The process and end results of implementing the integration are discussed and the paper illustrates the challenges of introducing VR, including the acceptance of the technology by academic staff and students, interest from industry, and issues pertaining to model development. It sets out to show that fairly sophisticated VR models can now be created by non-VR specialists using commercially available software and advocates that the implementation of VR will increase alongside industryis adoption of these tools and the emergence of a new generation of students with VR skills. The study shows that current VR technologies, if integrated appropriately within built environment academic programmes, demonstrate clear promise to provide a foundation for more widespread collaborative working environments

A critical rationalist approach to organizational learning: testing the theories held by managers

The common wisdom is that Popper's critical rationalism, a method aimed at knowledge validation through falsification of theories, is inadequate for managers in organizations. This study falsifies this argument in three phases: first, it specifies the obstructers that prevent the method from being employed; second, the critical rationalist method is adapted for strategic management purposes; last, the method and the hypotheses are tested via action research. Conclusions are that once the obstructers are omitted the method is applicable and effective