Information Outlook, September 2006

Volume 10, Issue 9https://scholarworks.sjsu.edu/sla_io_2006/1008/thumbnail.jp

Business-driven resource allocation and management for data centres in cloud computing markets

Cloud Computing markets arise as an efficient way to allocate resources for the execution of tasks and services within a set of geographically dispersed providers from different organisations. Client applications and service providers meet in a market and negotiate for the sales of services by means of the signature of a Service Level Agreement that contains the Quality of Service terms that the Cloud provider has to guarantee by managing properly its resources. Current implementations of Cloud markets suffer from a lack of information flow between the negotiating agents, which sell the resources, and the resource managers that allocate the resources to fulfil the agreed Quality of Service. This thesis establishes an intermediate layer between the market agents and the resource managers. In consequence, agents can perform accurate negotiations by considering the status of the resources in their negotiation models, and providers can manage their resources considering both the performance and the business objectives. This thesis defines a set of policies for the negotiation and enforcement of Service Level Agreements. Such policies deal with different Business-Level Objectives: maximisation of the revenue, classification of clients, trust and reputation maximisation, and risk minimisation. This thesis demonstrates the effectiveness of such policies by means of fine-grained simulations. A pricing model may be influenced by many parameters. The weight of such parameters within the final model is not always known, or it can change as the market environment evolves. This thesis models and evaluates how the providers can self-adapt to changing environments by means of genetic algorithms. Providers that rapidly adapt to changes in the environment achieve higher revenues than providers that do not. Policies are usually conceived for the short term: they model the behaviour of the system by considering the current status and the expected immediate after their application. This thesis defines and evaluates a trust and reputation system that enforces providers to consider the impact of their decisions in the long term. The trust and reputation system expels providers and clients with dishonest behaviour, and providers that consider the impact of their reputation in their actions improve on the achievement of their Business-Level Objectives. Finally, this thesis studies the risk as the effects of the uncertainty over the expected outcomes of cloud providers. The particularities of cloud appliances as a set of interconnected resources are studied, as well as how the risk is propagated through the linked nodes. Incorporating risk models helps providers differentiate Service Level Agreements according to their risk, take preventive actions in the focus of the risk, and pricing accordingly. Applying risk management raises the fulfilment rate of the Service-Level Agreements and increases the profit of the providerPostprint (published version

Conceptual Service Level Agreement Mechanism to Minimize the SLA Violation with SLA Negotiation Process in Cloud Computing Environment

تُستخدم الخدمة عبر الإنترنت لتكون بمثابة الدفع لكل استخدام في الحوسبة السحابية. لا يحتاج مستخدم الخدمة إلى عقد طويل مع مزودي الخدمات السحابية. اتفاقية مستوى الخدمة (SLAs) هي تفاهمات تم تحديدها بين مزودي الخدمة السحابية وغيرهم ، على سبيل المثال ، مستخدم الخدمة أو المشغل الوسيط أو المشغلين المراقبين. نظرًا لأن الحوسبة السحابية هي تقنية مستمرة تقدم العديد من الخدمات لتطبيقات الأعمال الأساسية وأنظمة قابلة للتكيف لإدارة الاتفاقيات عبر الإنترنت تعتبر مهمة تحافظ على اتفاقية مستوى الخدمةو جودة الخدمة لمستخدم السحابة. إذا فشل مزود الخدمة في الحفاظ على الخدمة المطلوبة ، فإن اتفاقية مستوى الخدمة تعتبر انتهاكًا لاتفاقية مستوى الخدمة. الهدف الرئيسي هو تقليل انتهاكات اتفاقية مستوى الخدمة (SLA) للحفاظ على جودة الخدمة لمستخدمي السحابة. في هذه المقالة البحثية ، اقترحنا صندوق أدوات للمساعدة في إجراء تبادل اتفاقية مستوى الخدمة مع مزودي الخدمة والذي سيمكن العميل السحابي من الإشارة إلى متطلبات جودة الخدمة واقترح خوارزمية بالإضافة إلى نموذج التفاوض من اجل التفاوض على الطلب مع الخدمة لمقدمي الخدمة لإنتاج اتفاقية أفضل بين مقدم الخدمة ومستهلك الخدمة السحابية. وبالتالي ، يمكن للإطار الذي تمت مناقشته تقليل انتهاكات اتفاقية مستوى الخدمة وكذلك خيبات الأمل في المفاوضات وتوسيع نطاق كفاية التكلفة. علاوة على ذلك ، فإن مجموعة أدوات اتفاقية مستوى الخدمة المقترحة منتجة بشكل إضافي للعملاء حتى يتمكن العملاء من تأمين سداد قيمة معقولة مقابل تقليل جودة الخدمة أو وقت التنازل. يوضح هذا البحث أنه يمكن الحفاظ على مستوى الضمان في موفري الخدمات السحابية من خلال نقل الخدمات دون انقطاع من منظور العميل.Online service is used to be as Pay-Per-Use in Cloud computing. Service user need not be in a long time contract with cloud service providers. Service level agreements (SLAs) are understandings marked between a cloud service providers and others, for example, a service user, intermediary operator, or observing operators. Since cloud computing is an ongoing technology giving numerous services to basic business applications and adaptable systems to manage online agreements are significant. SLA maintains the quality-of-service to the cloud user. If service provider fails to maintain the required service SLA is considered to be SLA violated. The main aim is to minimize the SLA violations for maintain the QoS of their cloud users. In this research article, a toolbox is proposed to help the procedure of exchanging of a SLA with the service providers that will enable the cloud client in indicating service quality demands and an algorithm as well as Negotiation model is also proposed to negotiate the request with the service providers to produce a better agreement between service provider and cloud service consumer. Subsequently, the discussed framework can reduce SLA violations as well as negotiation disappointments and have expanded cost-adequacy. Moreover, the suggested SLA toolkit is additionally productive to clients so clients can secure a sensible value repayment for diminished QoS or conceding time. This research shows the assurance level in the cloud service providers can be kept up by as yet conveying the services with no interruption from the client's perspectiv

Automated Negotiation Among Web Services

Software as a service is well accepted software deployment and distribution model that is grown exponentially in the last few years. One of the biggest benefits of SaaS is the automated composition of these services in a composite system. It allows users to automatically find and bind these services, as to maximize the productivity of their composed systems, meeting both functional and non-functional requirements. In this paper we present a framework for modeling the dependency relationship of different Quality of Service parameters of a component service. Our proposed approach considers the different invocation patterns of component services in the system and models the dependency relationship for optimum values of these QoS parameters. We present a service composition framework that models the dependency relations ship among component services and uses the global QoS for service selection

Formulating and managing viable SLAs in cloud computing from a small to medium service provider's viewpoint: A state-of-the-art review

© 2017 Elsevier Ltd In today's competitive world, service providers need to be customer-focused and proactive in their marketing strategies to create consumer awareness of their services. Cloud computing provides an open and ubiquitous computing feature in which a large random number of consumers can interact with providers and request services. In such an environment, there is a need for intelligent and efficient methods that increase confidence in the successful achievement of business requirements. One such method is the Service Level Agreement (SLA), which is comprised of service objectives, business terms, service relations, obligations and the possible action to be taken in the case of SLA violation. Most of the emphasis in the literature has, until now, been on the formation of meaningful SLAs by service consumers, through which their requirements will be met. However, in an increasingly competitive market based on the cloud environment, service providers too need a framework that will form a viable SLA, predict possible SLA violations before they occur, and generate early warning alarms that flag a potential lack of resources. This is because when a provider and a consumer commit to an SLA, the service provider is bound to reserve the agreed amount of resources for the entire period of that agreement – whether the consumer uses them or not. It is therefore very important for cloud providers to accurately predict the likely resource usage for a particular consumer and to formulate an appropriate SLA before finalizing an agreement. This problem is more important for a small to medium cloud service provider which has limited resources that must be utilized in the best possible way to generate maximum revenue. A viable SLA in cloud computing is one that intelligently helps the service provider to determine the amount of resources to offer to a requesting consumer, and there are number of studies on SLA management in the literature. The aim of this paper is two-fold. First, it presents a comprehensive overview of existing state-of-the-art SLA management approaches in cloud computing, and their features and shortcomings in creating viable SLAs from the service provider's viewpoint. From a thorough analysis, we observe that the lack of a viable SLA management framework renders a service provider unable to make wise decisions in forming an SLA, which could lead to service violations and violation penalties. To fill this gap, our second contribution is the proposal of the Optimized Personalized Viable SLA (OPV-SLA) framework which assists a service provider to form a viable SLA and start managing SLA violation before an SLA is formed and executed. The framework also assists a service provider to make an optimal decision in service formation and allocate the appropriate amount of marginal resources. We demonstrate the applicability of our framework in forming viable SLAs through experiments. From the evaluative results, we observe that our framework helps a service provider to form viable SLAs and later to manage them to effectively minimize possible service violation and penalties

Cloud computing resource scheduling and a survey of its evolutionary approaches

A disruptive technology fundamentally transforming the way that computing services are delivered, cloud computing offers information and communication technology users a new dimension of convenience of resources, as services via the Internet. Because cloud provides a finite pool of virtualized on-demand resources, optimally scheduling them has become an essential and rewarding topic, where a trend of using Evolutionary Computation (EC) algorithms is emerging rapidly. Through analyzing the cloud computing architecture, this survey first presents taxonomy at two levels of scheduling cloud resources. It then paints a landscape of the scheduling problem and solutions. According to the taxonomy, a comprehensive survey of state-of-the-art approaches is presented systematically. Looking forward, challenges and potential future research directions are investigated and invited, including real-time scheduling, adaptive dynamic scheduling, large-scale scheduling, multiobjective scheduling, and distributed and parallel scheduling. At the dawn of Industry 4.0, cloud computing scheduling for cyber-physical integration with the presence of big data is also discussed. Research in this area is only in its infancy, but with the rapid fusion of information and data technology, more exciting and agenda-setting topics are likely to emerge on the horizon

SLA-based trust model for secure cloud computing

Cloud computing has changed the strategy used for providing distributed services to many business and government agents. Cloud computing delivers scalable and on-demand services to most users in different domains. However, this new technology has also created many challenges for service providers and customers, especially for those users who already own complicated legacy systems. This thesis discusses the challenges of, and proposes solutions to, the issues of dynamic pricing, management of service level agreements (SLA), performance measurement methods and trust management for cloud computing.In cloud computing, a dynamic pricing scheme is very important to allow cloud providers to estimate the price of cloud services. Moreover, the dynamic pricing scheme can be used by cloud providers to optimize the total cost of cloud data centres and correlate the price of the service with the revenue model of service. In the context of cloud computing, dynamic pricing methods from the perspective of cloud providers and cloud customers are missing from the existing literature. A dynamic pricing scheme for cloud computing must take into account all the requirements of building and operating cloud data centres. Furthermore, a cloud pricing scheme must consider issues of service level agreements with cloud customers.I propose a dynamic pricing methodology which provides adequate estimating methods for decision makers who want to calculate the benefits and assess the risks of using cloud technology. I analyse the results and evaluate the solutions produced by the proposed scheme. I conclude that my proposed scheme of dynamic pricing can be used to increase the total revenue of cloud service providers and help cloud customers to select cloud service providers with a good quality level of service.Regarding the concept of SLA, I provide an SLA definition in the context of cloud computing to achieve the aim of presenting a clearly structured SLA for cloud users and improving the means of establishing a trustworthy relationship between service provider and customer. In order to provide a reliable methodology for measuring the performance of cloud platforms, I develop performance metrics to measure and compare the scalability of the virtualization resources of cloud data centres. First, I discuss the need for a reliable method of comparing the performance of various cloud services currently being offered. Then, I develop a different type of metrics and propose a suitable methodology to measure the scalability using these metrics. I focus on virtualization resources such as CPU, storage disk, and network infrastructure.To solve the problem of evaluating the trustworthiness of cloud services, this thesis develops a model for each of the dimensions for Infrastructure as a Service (IaaS) using fuzzy-set theory. I use the Takagi-Sugeno fuzzy-inference approach to develop an overall measure of trust value for the cloud providers. It is not easy to evaluate the cloud metrics for all types of cloud services. So, in this thesis, I use Infrastructure as a Service (IaaS) as a main example when I collect the data and apply the fuzzy model to evaluate trust in terms of cloud computing. Tests and results are presented to evaluate the effectiveness and robustness of the proposed model