Change Management as a Critical Success Factor in e-Government Implementation

Change management in e-government implementation is a very complex issue. E-government services are frequently distributed over different IT systems and organizations. There are also events from outside the public administration that cause changes such as government policies and legislation, public-private partnership, etc., and finally a huge resistance to change exists in public administration proverbial. Another problem is that the e-government is predominantly seen only as a technology mission and not as an organizational transformation issue. Those are probably the main reasons that the existing literature about change management in e-government is still missing at large. There are articles dealing with some aspects of changes affected by the new technology implementation, however, there is no comprehensive framework that would identify changes that have to be managed in e-government implementation. Therefore, the main aim of the paper is to identify a comprehensive set of changes that have to be considered in e-government implementation and the role of leadership in such processes. Finally, the paper proposes a conceptual model of change management in e-government implementation.change management; e-government; new leadership style; change management model of e-government implementation

Reappraising maturity models in e-government research: the trajectory-turning point theory

Drawing on the notion of alignment, this paper endeavors to reappraise e-Government maturity models in the English system of criminal justice. It argues that e-Government maturity models are characterized by relatively-stable trajectories which are punctuated by radical shifts toward full-blown e-Government transformation. Far from being a prescriptive and linear process, e-Government maturity is an unpredictable process where turning points (or radical shifts) play a crucial role in the e-Government strategizing process. Theoretical and practical implications are discussed by developing a new theory of e-Government maturity that explains the twists and turns of e-Government strategizing

Reflecting on the role of dynamic capabilities in digital government with a focus on developing countries

The ability to reconfigure organisational resources dynamically in order to adapt to changing environments is an important organisational capability. Developing countries in particular have a greater need to reconfigure their government resources. The aim of this study was therefore to conduct a systematic literature review of research into the dynamic capabilities of digital government. The findings suggest that most researchers have focused on the innovative capability compared with adaptive and absorptive capabilities. This means the focus is primarily on new services and infrastructure using ICT, but rarely on scanning the environment to identify new ways to provide existing services, nor on finding new ways to provide new services using ICT. The findings further highlight the absence of research in developing countries, specifically in Africa and Latin America. This research contributes to ICT4D literature in identifying research gaps on how to reconfigure government resources using ICT in developing countries

Change Management as a Critical Success Factor in e-Government Implementation

Change management in e-government implementation is a very complex issue. E-government services are frequently distributed over different IT systems and organizations. There are also events from outside the public administration that cause changes such as government policies and legislation, public-private partnership, etc., and finally a huge resistance to change exists in public administration proverbial. Another problem is that the e-government is predominantly seen only as a technology mission and not as an organizational transformation issue. Those are probably the main reasons that the existing literature about change management in e-government is still missing at large. There are articles dealing with some aspects of changes affected by the new technology implementation, however, there is no comprehensive framework that would identify changes that have to be managed in e-government implementation. Therefore, the main aim of the paper is to identify a comprehensive set of changes that have to be considered in e-government implementation and the role of leadership in such processes. Finally, the paper proposes a conceptual model of change management in e-government implementation

Open Data Capability Architecture - An Interpretive Structural Modeling Approach

Despite of increasing availability of open data as a vital organizational resource, large numbers of start-ups and organizations fail when it comes to utilizing open data effectively. This shortcoming is attributable to the poor understanding of what types of capabilities are required to successfully conduct data related activities. At the same time, research on open data capabilities and how they relate to one another remains sparse. Guided by extant literature, interviews of these organizations, and drawn from Interpretive Structural Modeling (ISM) approach which are pair comparison methods to evolve hierarchical relationships among a set of elements to convert unclear and unstructured mental models of systems into well-articulated models that act as base for conceptualization and theory building, this study explores open data capabilities and the relationships and the structure of the dependencies among these areas. Findings from this study reveal hitherto unknown knowledge regarding how the capability areas relate one another in these organizations. From the practical standpoint, the resulting architecture has the potential to transform capability management practices in open data organizations towards greater competitiveness through more flexibility and increased value generation. From the research point of you, this paper motivates theory development in this discipline

Measuring interoperability maturity in government networks

The purpose of this paper is to create a model that describes the development of interorganisational collaboration in government networks that apply eGovernment. Contrary to several models that describe eGovernment from a government-to-citizen perspective, and primarily emphasise on the front office of eGovernment services, this paper focuses on the collaboration that takes place in the back office to enable successful eGovernment services. A maturity model was developed to describe and assess the level of interorganisational collaboration in government networks that apply eGovernment. Through a structured literature review, 19 existing maturity models related to interorganisational collaboration and eGovernment were identified. These models were subsequently analysed on their dimensions and on the stages that were used to define maturity.Furthermore, the authors of this paper studied the characteristics of each stage and the preconditions for increasing maturity. Based on this literature review and their analysis, the authors propose a new maturity model in which existing concepts are integrated and extended from a network perspective. This model describes the levels of interorganisational collaboration in government networks on three dimensions: system, information and process. Five levels of increasing interconnectedness describe how the interorganisational collaboration in government networks unfolds across these three dimensions. The model is empirically applied through case studies of three government networks.Medium- to large-sized networks of municipalities and their cooperating partners that apply eGovernment services in their permit application procedure have been studied. The model appears to be suitable for assessing the development of interorganisational collaboration among government networks that implement eGovernment in their service provisioning. Further research could focus on the use of this model in order to analyse additional growth strategies, aiming to create successful roadmaps

Establishing and Implementing Good Practices E-Government (A Case Study: e-Government Implementation between Korea and Indonesia)

These academic paper aims to describe the factors that lead South Korea into succeed in implementation of e-Government. At least there are factors that Indonesia government needs to learn and see South Korea as a benchmark in implementation of e-Government. First, the regulation and laws that needs to be more specific. Second, an integrated communication among governmental agencies is needed. Third, human resources ability in understanding of e-Government concept need to be develops. Fourth, the role of the leaders is the main key of successful implementation in South Korea. Those factors which are also found as a lack in implementation of e- Government in Indonesia makes South Korea can be seen as benchmark for Indonesia in adopting the implementation of e- Government practice in South Korea. The researchers use qualitative methodology in analyzing the data by using literature reviews, journals, annual report and books as a secondary data.

Energizing entrepreneurs: Resourceful communities and economic pathways

INTRODUCTION This paper illustrates the relevance for the non-profit sector of moving beyond its traditional roles into entrepreneurial community economic development. Its approach aligns with conceptualizations of sustainability through the self-help galvanization and development of enterprise opportunities, education pathways, and labour market outcomes for the community, by the community. METHOD It develops the concept of social entrepreneurship as a hybrid form between private, non-profit, and public sectors, in line with examples of non-profit organizations with entrepreneurial offshoots, generating revenue for the organization’s social objectives. ANALYSIS The article operationalizes these ideas through the design, creation, roll-out, and achievement of a community enterprise incubation program for urban Polynesians in Aotearoa/New Zealand. It examines the challenges, how they were resolved, and analyzes how both challenges and reforms contribution to the body of knowledge. RESULTS Through the project’s demonstrable initial successes, the authors argue that it offers clear signposts to government, the public sector, and the private sector in how to move beyond simple capacity building to sustainable enterprises and by entrepreneurs in the community who have been created, energized, and given experience by participation in the process. They present the project as a prototype on how to resource community groups and organizations embarking on their community economic development journeys and how to liberate the self-motivating entrepreneurial energies of communities

Understanding the Corpus of E-Government Research: An analysis of the literature using co-citation analysis and social network analysis

YesThe growing body of published e-government literature highlights the importance of e-government in society and the need to make sense of e-government by academia. In order to understand the future of e-government, it is important to understand the research that has been conducted and highlight the issues and themes that have been identified as important by empirical study. This paper analyses the corpus of e-government research published from 2000 to 2013 using Bibliometric and Social Network Analysis (SNA) methods to develop an intellectual structure of e-government research. Factor analysis, multidimensional scaling and centrality measurement are also applied to the e-government dataset using UCINET to identify the core influential articles in the field. This study identifies three core clusters of e-government research that centre around (i) e-government development models (ii) adoption and acceptance of e-government, and (iii) e-government using social media and highlights areas for future research in the field. Discover the world's researc