A Utility-based QoS Model for Emerging Multimedia Applications

Existing network QoS models do not sufficiently reflect the challenges faced by high-throughput, always-on, inelastic multimedia applications. In this paper, a utility-based QoS model is proposed as a user layer extension to existing communication QoS models to better assess the requirements of multimedia applications and manage the QoS provisioning of multimedia flows. Network impairment utility functions are derived from user experiments and combined to application utility functions to evaluate the application quality. Simulation is used to demonstrate the validity of the proposed QoS model

A smartphone agent for QoE evaluation and user classification over mobile networks

The continuous growth of mobile users and bandwidth-consuming applications and the shortage of radio resources put a serious challenge on how to efficiently exploit existing networks and contemporary improve Quality of Experience. One of the most relevant problem for network operators is thus to find an explicit relationship between QoS and QoE, for the purpose of maximizing the latter while saving precious resources. In order to accomplish this challenging task, we present TeleAbarth, an innovative Android application entirely developed at TelecomItalia Laboratories, able to contemporary collect network measurements and end-users quality feedback regarding the use of smartphone applications. We deployed TeleAbarth in a field experimentation in order to study the relationship between QoS and QoE for video streaming applications, in terms of downstream bandwidth and video loading time. On the basis of the results obtained, we propose a technique to classify user behavior through his or her reliability, sensibility and fairness

Wireless triple play system

Dissertação para obtenção do Grau de Mestre em Engenharia Electrotécnica e ComputadoresTriple play is a service that combines three types of services: voice, data and multimedia over a single communication channel for a price that is less than the total price of the individual services. However there is no standard for provisioning the Triple play services, rather they are provisioned individually, since the requirements are quite different for each service. The digital revolution helped to create and deliver a high quality media solutions. One of the most demanding services is the Video on Demand (VoD). This implicates a dedicated streaming channel for each user in order to provide normal media player commands (as pause, fast forward). Most of the multimedia companies that develops personalized products does not always fulfil the users needs and are far from being cheap solutions. The goal of the project was to create a reliable and scalable triple play solution that works via Wireless Local Area Network (WLAN), fully capable of dealing with the existing state of the art multimedia technologies only resorting to open-source tools. This project was design to be a transparent web environment using only web technologies to maximize the potential of the services. HyperText Markup Language (HTML),Cascading Style Sheets (CSS) and JavaScript were the used technologies for the development of the applications. Both a administration and user interfaces were developed to fully manage all video contents and properly view it in a rich and appealing application, providing the proof of concept. The developed prototype was tested in a WLAN with up to four clients and the Quality of Service (QoS) and Quality of Experience (QoE) was measured for several combinations of active services. In the end it is possible to acknowledge that the developed prototype was capable of dealing with all the problems of WLAN technologies and successfully delivery all the proposed services with high QoE

A Semantic Model for Enhancing Network Services Management and Auditing

The road toward ubiquity, heterogeneity and virtualization of network services and resources urges for a formal and systematic approach to network management tasks. In particular, the semantic characterization and modeling of services provided to users assume an essential role in fostering autonomic service management, service negotiation and auditing. This paper is centered on the definition of an ontology for multiservice IP networks which intends to address multiple service management goals, namely: (i) to foster client and service provider interoperability; (ii) to manage network service contracts, facilitating the dynamic negotiation between clients and ISPs; (iii) to access and query SLA/SLSs data on an individual or aggregated basis to assist service provisioning in the network; and (iv) to sustain service monitoring and auditing. In order to take full advantage of the proposed semantic model, a service model API is provided to allow service management platforms to access the ontological contents. This ontological development also takes advantage of SWRL to discover new knowledge, enriching the possibilities of systems described using this support

Structural conditions for business model design in new information and communication services : a case study of multi-play and MVolP in Denmark and Norway

The report analyses the structural conditions for the design of business models regarding new information and communication services. The services examined are mobile VoIP (MVoIP) and multi-play – services that already are on the market, however in their infancy, and which represent different kinds of services in terms of structural conditions market-wise and in regulatory terms. As the two service categories are relatively new on the market, dominating business model designs have not yet settled and the strategic choices of companies are very open. Being on the market, the discussion on the business model design, however, transcends the purely speculative stage. The structural conditions studied are the market conditions including the regulatory conditions. In addition, the different technological solutions are examined, as MVoIP as well as multi-play include different technology solutions for the delivery of services to users. This means that the analysis includes technological as well as market-based and regulatory elements. The aim of the analysis of the structural conditions is two-fold: On the one hand, to deepen the understanding of the structural condition and, on the other hand, to discuss the conditions for different business model design options. The report examines the regulatory policies and market characteristics in MVoIP and multi-play as a basis for a discussion on how these policies and characteristics affect the business model decisions of service providers in the two areas. Using empirical material from Norway and Denmark, the report presents a comparative analysis of the structural conditions and the business model choices made by actors in the market. The basic theoretical framework for the analysis is the Structure-Conduct-Performance (SCP) framework. The strength of this framework is that it stretches all the way from the structural conditions, through the conduct (business models and strategies) of companies seen in connection with these structural conditions, to the actual performance of companies in the market. The focus of the present report is on the structural conditions with a view to the framework that these conditions constitute for the business model design of companies. The empirical basis of the report consists primarily of interviews with representatives from IT and telecom industry organizations, policy makers and regulators in the telecom area in Norway and Denmark

Internet protocol television (IPTV): The Killer application for the next-generation internet

Internet Protocol Television (IPTV) will be the killer application for the next-generation Internet and will provide exciting new revenue opportunities for service providers. However, to deploy IPTV services with a full quality of service (QoS) guarantee, many underlying technologies must be further studied. This article serves as a survey of IPTV services and the underlying technologies. Technical challenges also are identified

Estimation of Perceived Quality in Convergent Services

Triple-Play (3P) and Quadruple-Play (4P) services are being widely offered by telecommunication services providers. Such services must be able to offer equal or higher quality levels than those obtained with traditional systems, especially for the most demanding services such as broadcast IPTV. This paper presents a matrix-based model, defined in terms of service components, user perceptions, agent capabilities, performance indicators and evaluation functions, which allows to estimate the overall quality of a set of convergent services, as perceived by the users, from a set of performance and/or Quality of Service (QoS) parameters of the convergent IP transport networ