Providing real-time assistance in disaster relief by leveraging crowdsourcing power

Crowdsourcing platforms for disaster management have drawn a lot of attention in recent years due to their efficiency in disaster relief tasks, especially for disaster data collection and analysis. Although the on-site rescue staff can largely benefit from these crowdsourcing data, due to the rapidly evolving situation at the disaster site, they usually encounter various difficulties and have requests, which need to be resolved in a short time. In this paper, aiming at efficiently harnessing crowdsourcing power to provide those on-site rescue staff with real-time remote assistance, we design and develop a crowdsourcing disaster support platform by considering three unique features, viz., selecting and notifying relevant off-site users for individual request according to their expertise; providing collaborative working functionalities to off-site users; improving answer credibility via “crowd voting.” To evaluate the platform, we conducted a series of experiments with three-round user trials and also a System Usability Scale survey after each trial. The results show that the platform can effectively support on-site rescue staff by leveraging crowdsourcing power and achieve good usability

Technology for Good: Innovative Use of Technology by Charities

Technology for Good identifies ten technologies being used by charitable organizations in innovative ways. The report briefly introduces each technology and provides examples of how those technologies are being used.Examples are drawn from a broad spectrum of organizations working on widely varied issues around the globe. This makes Technology for Good a unique repository of inspiration for the public and private sectors, funders, and other change makers who support the creation and use of technology for social good

Socializing in emergencies—A review of the use of social media in emergency situations

AbstractSocial media tools are integrated in most parts of our daily lives, as citizens, netizens, researchers or emergency responders. Lessons learnt from disasters and emergencies that occurred globally in the last few years have shown that social media tools may serve as an integral and significant component of crisis response. Communication is one of the fundamental tools of emergency management. It becomes crucial when there are dozens of agencies and organizations responding to a disaster. Regardless of the type of emergency, whether a terrorist attack, a hurricane or an earthquake, communication lines may be overloaded and cellular networks overwhelmed as too many people attempt to use them to access information. Social scientists have presented that post-disaster active public participation was largely altruistic, including activities such as search and rescue, first aid treatment, victim evacuation, and on-line help. Social media provides opportunities for engaging citizens in the emergency management by both disseminating information to the public and accessing information from them. During emergency events, individuals are exposed to large quantities of information without being aware of their validity or risk of misinformation, but users are usually swift to correct them, thus making the social media “self-regulating”

Online Networks of Support in Distressed Environments: Solidarity and Mobilization during the Russian Invasion of Ukraine

Despite their drawbacks and unintended consequences, social media networks have recently emerged as a crucial resource for individuals in distress, particularly during times of crisis. These platforms serve as a means to seek assistance and support, share reliable information, and appeal for action and solidarity. In this paper, we examine the online networks of support during the Russia-Ukraine conflict by analyzing four major social media networks- Twitter, Facebook, Instagram, and YouTube. Using a large dataset of 68 million posts, we explore the temporal patterns and interconnectedness between these platforms and online support websites. Our analysis highlights the prevalence of crowdsourcing and crowdfunding websites as the two main support platforms to mobilize resources and solicit donations, revealing their purpose and contents, and investigating different support-seeking and -receiving practices. Overall, our study underscores the potential of social media in facilitating online support in distressed environments through grassroots mobilization, contributing to the growing body of research on the positive impact of online platforms in promoting social good and protecting vulnerable populations during times of crisis and conflict

Improving Disaster Preparedness in NYC through Widespread Education

The New York City Office of Emergency Management (NYC OEM) cites the following natural events as hazards to the NYC area: hurricanes and coastal storms, earthquakes, extreme heat, flooding and winter weather. In addition, there are other unnatural events (i.e. terrorist threats, radiation, fires) that pose hazards to the safety of the general public. Since the turn of the century, there have been a handful of major natural and unnatural disasters that have impacted NYC, and the public's response reflected a lack of intuitive knowledge of how to react appropriately. The purpose of this paper is to determine if the outreach programs offered by disaster planning organizations in NYC can be improved upon to increase widespread education in emergency preparedness. It will focus on what steps are taken in preparation for large-scale disasters that are, by FEMA's definition, "low probability - high consequence events," particularly in consideration of predicted population growth rates and the impending threat of climate change. Finally it will reflect on the challenges this poses for urban planners working in NYC and what contributions they can make for a safer and more sustainable future

Economic resilience and crowdsourcing platforms

The increased interdependence and complexity of modern societies have increased the need to involve all members of a community into solving problems. In times of great uncertainty, when communities face threats of different kinds and magnitudes, the traditional top-down approach where government provides solely for community wellbeing is no longer plausible. Crowdsourcing has emerged as an effective means of empowering communities with the potential to engage individuals in innovation, self-organization activities, informal learning, mutual support, and political action that can all lead to resilience. However, there remains limited resource on the topic. In this paper, we outline the various forms of crowdsourcing, economic and community resilience, crowdsourcing and economic resilience, and a case study of the Nepal earthquake. his article presents an exploratory perspective on the link can be found between crowdsourcing and economic resilience. It introduces and describes a framework that can be used to study the impact of crowdsourcing initiatives for economic resilience by future research. An initial a set of indicators to be used to measure the change in the level of resilience is presented.info:eu-repo/semantics/publishedVersio

Doing civil society-driven social accountability in a disaster context: evidence from post-earthquake Nepal

While accountability has gained significant traction within the contemporary discourse on disaster governance, what it means and takes to be ‘doing accountability’ in promoting democratic governance of disasters remain scantly understood. Using the concept of social accountability and drawing on an ethnographic case study of a civil society-led accountability campaign in post-earthquake Nepal (the Mobile Citizen Help Desk, or MCHD), this article shows how MCHD sought to amplify local voices regarding failures in aid delivery and expanded opportunities for dialogue between disaster-affected communities and local powerholders. It highlights the potential of such initiative in safeguarding and promoting the rights of disaster-affected communities, while also helping overcome the post-disaster environment of mistrust, unfounded allegations and power inequalities. The article also draws attention to the challenges facing such an initiative. It shows that the effectiveness of such efforts in translating citizens’ voices into state response was undermined by: (i) its incorporation into a donor-driven humanitarian accountability initiative, in which generating and reporting feedback to donors proved more pressing than amplifying citizen voice; and (ii) unclear structures of governance at the local level of service delivery, which impeded the civil society actors’ aim to engage with ‘the right authority.’ The article draws attention to the political potential of social accountability in a post-disaster context, while also raising caution that such activism is unlikely to succeed in holding powerholders to account in the absence of supportive national bureaucratic and international aid structures