No Longer Without a Reward: Do Digital Rewards Crowd Out Intrinsic Motivation of Young Children?

In the learning journey of young children, rewards are ubiquitous. Yet, psychologists and behavioral economists question the success of rewards and even claim that they displace intrinsic motivation, a phenomenon referred to as motivation crowding out. While information systems can help children learn everyday tasks, it is unclear if and when digital rewards produce motivation crowding out. Theoretically sound, empirical field studies on this topic are lacking and existing information system research on motivation crowding is limited to specific domains, not covering children’s behavior. Therefore, we aim to elicit how digital rewards influence an everyday health behavior that children learn in kindergarten – handwashing – and the underlying intrinsic motivation. We conduct a randomized controlled trial that is conceptualized in this paper. Our results will extend motivation crowding theory in the context of young children and inform the design of digital behavior change interventions

Towards IS-enabled Sustainable Communities – A Conceptual Framework and Research Agenda

The trend of urbanization leads to several environmental problems such as shortage of resource, pollution, and rising carbon emissions. In the smart city context sustainable communities are considered as promising measures to tackle these issues. The technological evolution of the recent years offers versatile opportunities to convince people in their behavior and the potential of information systems to support ecological improvements gains increasing importance and interest in research. In this paper we propose a theoretical framework for the design of citizen-centric environmental sustainable information systems to build sustainable communities in smart cities. The framework considers theories and counter measures from psychological, social, environmental, and IS science to create a holistic architecture for green IS implementations. The goal is to drive further research and practical implementations in this domain

Promoting Sustainable Travel Behavior through IS-Enabled Feedback – Short-Term Success at the Cost of Long-Term Motivation?

The shaping of sustainable future transportation systems is posing serious challenges for policy-makers today and massive investments are made into infrastructures and travel demand management. Meanwhile, Green IS research is addressing the potential of information systems as high-scale, low-cost means of influencing human actions and has successfully been applying psychological theories. However, research is still in its early stages and while positive short-term effects are relatively well understood, little is known about the long-term effects of such measures. This study, investigates the impact of an IS-enabled social normative feedback intervention on the intrinsic motivation of participants of an e-bike commuting competition. The results of a four-month field study show a negative effect of the intervention on participants’ intrinsic motivation, thus challenging long-term benefits of the measure. Additionally, our findings lend support to the reasoning of Cognitive Evaluation Theory that a dissatisfaction of participants’ need for autonomy may underlie this effect

Sustainability vs. Price: Analysis of Electric Multi-Modal Vehicle Sharing Systems under Substitution Effects

To pave the path for sustainable mobility, Information Systems are a promising tool to encourage users to adopt more sustainable mobility behavior. In this study, we investigate how potential demand management interventions affect the economic and environmental metrics of a multi-modal vehicle sharing operator. To this end, we narrow our focus on two important user characteristics, namely the users\u27 flexibility and willingness to pay an additional premium for more environmentally sustainable vehicles. Our study employs a combined discrete-event and multi-agent simulation approach, which we calibrate with real-world rental data of leading free-floating vehicle sharing platforms. The results show that it is economically and ecologically disadvantageous for both the society and the fleet operator to simply increase users\u27 mode choice flexibility. However, we clearly observe that this picture flips once users are willing to pay a surcharge to rent more environmentally sustainable vehicles

LOOKING BENEATH THE TIP OF THE ICEBERG: THE TWO-SIDED NATURE OF CHATBOTS AND THEIR ROLES FOR DIGITAL FEEDBACK EXCHANGE

Enterprises are forecasted to spend more on chatbots than on mobile app development by 2021. Up to today little is known on the roles chatbots play in facilitating feedback exchange. However, digitization and automation put pressure on companies to setup digital work environments that enable reskilling of employees. Therefore, a structured analysis of feedback-related chatbots for Slack was conducted. Our results propose six archetypes that reveal the roles of chatbots in facilitating feedback exchange on performance, culture and ideas. We show that chatbots do not only consist of conversational agents integrated into instant messenger but are tightly linked to complementary front-end systems such as mobile and web apps. Like the upper part of an iceberg, the conversational agent is above water and visible within the chat, whereas many user interactions of feedback-related chatbots are only possible outside of the instant messenger. Further, we extract six design principles for chatbots as digital feedback systems. We do this by analyzing chatbots and linking empirically observed design features to (meta-)requirements derived from explanatory theory on feedback, self-determination and persuasive systems. The results suggest that chatbots benefit the social environment of conversation agents and the richness of the graphical user interface of external applications

Promoting Sustainable Mobility Beliefs with Persuasive and Anthropomorphic Design: Insights from an Experiment with a Conversational Agent

Sustainable mobility behavior is increasingly relevant due to the vast environmental impact of current transportation systems. With the growing variety of transportation modes, individual decisions for or against specific mobility options become more and more important and salient beliefs regarding the environmental impact of different modes influence this decision process. While information systems have been recognized for their potential to shape individual beliefs and behavior, design-oriented studies that explore their impact, in particular on environmental beliefs, remain scarce. In this study, we contribute to closing this research gap by designing and evaluating a new type of artifact, a persuasive and human-like conversational agent, in a 2x2 experiment with 225 participants. Drawing on the Theory of Planned Behavior and Social Response Theory, we find empirical support for the influence of persuasive design elements on individual environmental beliefs and discover that anthropomorphic design can contribute to increasing the persuasiveness of artifacts

Persuasion: an analysis and common frame of reference for IS research

Information Systems (IS) researchers persistently examine how Information and Communications Technology (ICT) changes attitudes and behaviours but rarely leverage the persuasion literature when doing so. The hesitance of IS researchers to leverage persuasion literature may be due to this literature’s well-documented complexity. This study aims to reduce the difficulty of understanding and applying persuasion theory within IS research. The study achieves this aim by developing a common frame of reference to help IS researchers to conceptualise persuasion and to conceptually differentiate persuasion from related concepts. In doing this, the study also comprehensively summarises existing research and theory and provides a set of suggestions to guide future IS research into persuasion and behaviour change

Multi-disciplinary Green IT Archival Analysis: A Pathway for Future Studies

With the growth of information technology (IT), there is a growing global concern about the environmental impact of such technologies. As such, academics in several research disciplines consider research on green IT a vibrant theme. While the disparate knowledge in each discipline is gaining substantial momentum, we need a consolidated multi-disciplinary view of the salient findings of each research discipline for green IT research to reach its full potential. We reviewed 390 papers published on green IT from 2007 to 2015 in three disciplines: computer science, information systems and management. The prevailing literature demonstrates the value of this consolidated approach for advancing our understanding on this complex global issue of environmental sustainability. We provide an overarching theoretical perspective to consolidate multi-disciplinary findings and to encourage information systems researchers to develop an effective cumulative tradition of research

Multikonferenz Wirtschaftsinformatik (MKWI) 2016: Technische Universität Ilmenau, 09. - 11. März 2016; Band II

Übersicht der Teilkonferenzen Band II • eHealth as a Service – Innovationen für Prävention, Versorgung und Forschung • Einsatz von Unternehmenssoftware in der Lehre • Energieinformatik, Erneuerbare Energien und Neue Mobilität • Hedonische Informationssysteme • IKT-gestütztes betriebliches Umwelt- und Nachhaltigkeitsmanagement • Informationssysteme in der Finanzwirtschaft • IT- und Software-Produktmanagement in Internet-of-Things-basierten Infrastrukturen • IT-Beratung im Kontext digitaler Transformation • IT-Sicherheit für Kritische Infrastrukturen • Modellierung betrieblicher Informationssysteme – Konzeptuelle Modelle im Zeitalter der digitalisierten Wirtschaft (d!conomy) • Prescriptive Analytics in I