policy and managerial implications

Thesis(Master) -- KDI School: Master of Development Policy, 2020The purpose of this study is to provide implications on policy and management in terms of public transportation by exploring the factors of user satisfaction/dissatisfaction, and the current status of demand and perception on government. Research questions applied in this study are following; i) how determinants of satisfaction/dissatisfaction vary among transportation modes, ii) how the citizens’ perception on public transportation affects satisfaction/dissatisfaction of the users and perception on government, and iii) how the improvement of public transportation service based on user’s demands will affect the level of expected satisfaction and perception on government. This study applies both qualitative and quantitative research to analyze 3 types of public transportation modes including bus, bike, and taxi. For qualitative research, civil opinions were collected from the city website to see the current status of public transportation system. Based on the result of qualitative research, an online survey was distributed randomly to users for quantitative research. A factor analysis and ANOVA test were conducted using the data from survey for the overall satisfaction/dissatisfaction level and its determinants, the existing demand, and the expected future satisfaction and perception on government for the users. The findings of this study could be applied to future strategies towards sustainable development of cities for proper provision and operation of public transportation system by using ICT technology that could increase its efficiency.1. Introduction 2. Literature Review 3. Theoretical Background 4. Hypothesis Development 5. Methodology 6. Data Analysis 7. ConclusionmasterpublishedJiin YO

Online citizen reporting on urban maintenance: a collection, evaluation and decision support system

We present an online support system for urban maintenance which: 1. lets citizens directly report neighbourhood issues which may require attention from the urban maintenance services: 2. evaluates the priority of reported issues; 3. allows the allocation and management of resources and workforce on solving issues and 4. permits public tracking of their status. The web application was entirely developed using low-cost Google cloud services, with the advantage of low deployment and hosting costs and practically no systems administration costs, a highly replicable and transferrable solution, and a rapid development process relying on robust Google services. The model for evaluating priority of reported issues is based on the the ELECTRE TRI rating method. In the paper we present the system's standard workflow, the evaluation model and the implementation details. We also discuss its possible more general implications for fostering and supporting citizens participation. Unlike many existing platforms for citizens reporting of maintenance issues, our system incorporates an explicit and publicly accessible evaluation model to prioritise issues and assign resources for their solution. This, we argue, is a crucial prerequisite for the principles of transparency, publicity, accountability and equity be observed by municipal governments

EFFICIENCY OF APPLYING NLP PRINCIPLES IN COMMUNICATION BETWEEN THE INTERNET OF THINGS AND SMART CITY CITIZENS

AbstractCities are expecting massive growth in the coming years; urbanization projects are looking at 2.5 billion more people living in cities. With that kind of growth, city government can no longer afford to lag behind in the digital landscape. Connecting, engaging and fulfilling of services between city and government will need to become increasingly digitized to keep up with rising demand while budgets remain tight, or in the near term, face deep cuts. Digital experiences can be made more efficient when complemented by NLP principles, image recognition and robotics, and these efficiencies translate to better experiences and reduced costs. In addition to larger smart city applications that cover utilities and traffic management, there are many opportunities to improve citizen engagement and city service delivery. Increasing citizen involvement in communication systems involving the idea of Smart City, automatically facilitates the population's access to the Internet of Things and determine assertive behavior, by applying the principles of neurolinguistics in communication between citizens and authorities through the cyber system that includes the citizen

Is the Development of 15-min Commercial Circle a Boon or Bane? Exploring its implications on Citizen's Quality of Life in Zhengzhou, China

Rapid urbanization in China has led to the emergence of the 15-minute commercial circle, but more research is needed on its impact on residents' quality of life. This study aimed to propose construction plans and explore the circle's influence on residents' quality of life in Zhengzhou. Semi-structured interviews with 15 community residents were analyzed using NVivo software. Results indicated positive economic impacts but negative environmental and social impacts. The 15-minute commercial circle plays a dual role, requiring future sustainable and inclusive practices that address income inequality and environmental protection. Limitations include a small sample size and a focus on Zhengzhou. Keywords: 15-minute Commercial Circle; Resident Quality of Life; Urbanization; Zhengzhou  eISSN: 2398-4287 © 2023. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open-access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under the responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians/Africans/Arabians) and cE-Bs (Centre for Environment-Behaviour Studies), College of Built Environment, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v8i24.463

Digitalization within the informal settlements. Participatory technologies in design for upgrading the informality in Maputo, Mozambique

Participatory Technologies in design offers an opportunity for architects to re-design cities and find new opportunities, in different scales, with their citizens, to create new economic, social, environmental values and provide better public realms and empowering the community by engaging them in participatory actions, aiming at the sustainability of urban public space and rapidly suppress its insufficiencies. Accordingly, the city and architecture of the future face the challenge of innovation in an evolution that involves society, economy, environment, etc. But what about the informal settlements which are dealing with socio-economic and environmental issues? These neighborhoods present the greatest challenges to human sustainable development and equity, safety, environmental quality, and resiliency central to the New Urban Agenda. As information and communication technology (ICT) becomes pervasive, the architect has to rethink the rules for communication between the citizen and physical urban space for adapting to the period in which we are living in. Over the last few decades, an increasingly collaborative work developed among spatial practitioners such as architects, urban planners, artists and, media designers; has produced a particular landscape of projects that engage information technology as a catalytic tool for interactions in the physical urban space. ICT, mobiles, applications, and digital technologies are tools to empower slum residents and their youth to have greater control over their lives. Communities and prosperity through access to information and knowledge are going to be more engaged and empowered. Basically, to develop a public realm or neighborhood or a barrio, the first tool is data. Architects and decision-makers will be the data users. Moreover, citizens will be the Data collectors and, in this system, they can get aware of individual impacts on themselves and the whole. Enabling communities to participate in settlement planning and upgrading including, the management of new infrastructure undoubtedly, requires action at the political level but, we cannot hesitate architect’s role to society aim to provide lasting solutions to specific needs and, the active participation of the community lends these additional values. In this context, the proposed paper will present an overview of the participatory digital technologies involved in civic engagement in informal cities in Africa. This analysis is essential to define the application of spatial acupunctures or plug-ins in the public realm and urban environment to upgrade the informality in Maputo, Mozambique.info:eu-repo/semantics/publishedVersio

A new experience mining approach for improving low carbon city development

Developing low carbon city (LCC) has been widely appreciated as an important strategy for sustainable development. In line with this, an increasing number of cities globally have launched low carbon practices in recent years and gained various types of experience. However, it appears that existing studies do not present methods of how to use these valuable LCC experience in solving new problems. This study therefore introduces an experience mining approach to assist decision‐makers in reusing previous experience when tailoring LCC development strategies. The mining approach consists of three processes, namely, collecting historical cases which have been experiencing LCC, establishing LCC experience base, and mining similar experience cases. This study innovates the existing experience mining approach by introducing a two‐step mining process with considering the perspective of problem‐based urban characteristics (PBUCs) and the perspective of solution‐based urban characteristics (SBUCs). The application of the introduced mining approach has been demonstrated by a case study, where Shenyang’s energy structure is adopted as the target problem. The new experience mining approach provides a valuable reference for decision‐makers to retrieve similar cases for improving LCC development with the consideration of city characteristics.Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/156189/2/sd2046_am.pdfhttp://deepblue.lib.umich.edu/bitstream/2027.42/156189/1/sd2046.pd

Incentives for the adoption of e-government by Greek municipalities

Purpose: The research aims to identify the incentives that play an important role in the evolution of e-government in Greece at local scale and its actual development level. It also investigates the factors and the perceived barriers that affect the development of local egovernment in Greek Municipalities, as well as the benefits they derive from it. Design/Methodology/Approach: The research is based on a survey that was conducted through a questionnaire to all 325 Municipalities of the country and includes data from 109 Municipalities that participated in the quantitative approach. Findings: While e-government is spread at a relatively satisfactory level, it appears that only a few Municipalities are performing well. Results highlight also the two main incentives that motivate Municipalities to adopt e-government: The first is the improvement of the efficiency of information exchange with the external environment and the second is managing internal issues-relationships in conjunction with the existence of prominent IT departments. Amongst the main factors that affect e-government adoption by Local authorities, budgetary constraints stand out, while the lack of personnel specialized in Information Technologies is identified as common obstacle. Practical Implications: Findings suggest that an integrated approach to e-government is needed in order to enable organizations to minimize failures and to overcome barriers and counter risks. The capacity to align e-government applications with the increasing and evolving needs and requirements of the citizens is the key to optimizing the benefits of eGovernment at local scale. Originality/Value: There is no similar empirical research in the context of Greece; hence, it seems important to increase the knowledge about the drivers of e-government adoption, especially in the public sector at the local scale.peer-reviewe

(Re)prioritizing citizens in ‘smart cities’ governance: Examples of smart citizenship form India

By examining the community-focused informatics work of Transparent Chennai (TC) (India) we seek to contrast the Smart Cities agenda — with its focus on the consumption and commercialization of digital technologies and infrastructure — to citizen-driven approaches, what we term, Smart Citizenship. A Smart Citizenship approach engages citizens in complementary digitally mediated and face-to-face processes that respect local knowledge systems. We devise a framework for understanding Smart Citizenship and link this to our case study of Transparent Chennai. Our research identifies how information and communication technologies (ICTs) can serve to spotlight overlooked or undervalued urban infrastructural, planning and environmental issues — such as the need for access to safe and clean public toilets; road safety and pro-pedestrian planning. We conclude by suggesting that a locally grounded Smart Citizenship agenda can reprioritize the needs and interests of local communities and neighbourhoods in urban governance, rather than those of exclusivist private commercial interests