1,735 research outputs found
Detecting and Monitoring Hate Speech in Twitter
Social Media are sensors in the real world that can be used to measure the pulse of societies.
However, the massive and unfiltered feed of messages posted in social media is a phenomenon that
nowadays raises social alarms, especially when these messages contain hate speech targeted to a
specific individual or group. In this context, governments and non-governmental organizations
(NGOs) are concerned about the possible negative impact that these messages can have on individuals
or on the society. In this paper, we present HaterNet, an intelligent system currently being used by
the Spanish National Office Against Hate Crimes of the Spanish State Secretariat for Security that
identifies and monitors the evolution of hate speech in Twitter. The contributions of this research
are many-fold: (1) It introduces the first intelligent system that monitors and visualizes, using social
network analysis techniques, hate speech in Social Media. (2) It introduces a novel public dataset on
hate speech in Spanish consisting of 6000 expert-labeled tweets. (3) It compares several classification
approaches based on different document representation strategies and text classification models. (4)
The best approach consists of a combination of a LTSM+MLP neural network that takes as input the
tweet’s word, emoji, and expression tokens’ embeddings enriched by the tf-idf, and obtains an area
under the curve (AUC) of 0.828 on our dataset, outperforming previous methods presented in the
literatureThe work by Quijano-Sanchez was supported by the Spanish Ministry of Science and Innovation
grant FJCI-2016-28855. The research of Liberatore was supported by the Government of Spain, grant MTM2015-65803-R, and by the European Union’s Horizon 2020 Research and Innovation Programme, under the Marie Sklodowska-Curie grant agreement No. 691161 (GEOSAFE). All the financial support is gratefully acknowledge
Measuring relative opinion from location-based social media: A case study of the 2016 U.S. presidential election
Social media has become an emerging alternative to opinion polls for public
opinion collection, while it is still posing many challenges as a passive data
source, such as structurelessness, quantifiability, and representativeness.
Social media data with geotags provide new opportunities to unveil the
geographic locations of users expressing their opinions. This paper aims to
answer two questions: 1) whether quantifiable measurement of public opinion can
be obtained from social media and 2) whether it can produce better or
complementary measures compared to opinion polls. This research proposes a
novel approach to measure the relative opinion of Twitter users towards public
issues in order to accommodate more complex opinion structures and take
advantage of the geography pertaining to the public issues. To ensure that this
new measure is technically feasible, a modeling framework is developed
including building a training dataset by adopting a state-of-the-art approach
and devising a new deep learning method called Opinion-Oriented Word Embedding.
With a case study of the tweets selected for the 2016 U.S. presidential
election, we demonstrate the predictive superiority of our relative opinion
approach and we show how it can aid visual analytics and support opinion
predictions. Although the relative opinion measure is proved to be more robust
compared to polling, our study also suggests that the former can advantageously
complement the later in opinion prediction
How did the discussion go: Discourse act classification in social media conversations
We propose a novel attention based hierarchical LSTM model to classify
discourse act sequences in social media conversations, aimed at mining data
from online discussion using textual meanings beyond sentence level. The very
uniqueness of the task is the complete categorization of possible pragmatic
roles in informal textual discussions, contrary to extraction of
question-answers, stance detection or sarcasm identification which are very
much role specific tasks. Early attempt was made on a Reddit discussion
dataset. We train our model on the same data, and present test results on two
different datasets, one from Reddit and one from Facebook. Our proposed model
outperformed the previous one in terms of domain independence; without using
platform-dependent structural features, our hierarchical LSTM with word
relevance attention mechanism achieved F1-scores of 71\% and 66\% respectively
to predict discourse roles of comments in Reddit and Facebook discussions.
Efficiency of recurrent and convolutional architectures in order to learn
discursive representation on the same task has been presented and analyzed,
with different word and comment embedding schemes. Our attention mechanism
enables us to inquire into relevance ordering of text segments according to
their roles in discourse. We present a human annotator experiment to unveil
important observations about modeling and data annotation. Equipped with our
text-based discourse identification model, we inquire into how heterogeneous
non-textual features like location, time, leaning of information etc. play
their roles in charaterizing online discussions on Facebook
Semantic Sentiment Analysis of Twitter Data
Internet and the proliferation of smart mobile devices have changed the way
information is created, shared, and spreads, e.g., microblogs such as Twitter,
weblogs such as LiveJournal, social networks such as Facebook, and instant
messengers such as Skype and WhatsApp are now commonly used to share thoughts
and opinions about anything in the surrounding world. This has resulted in the
proliferation of social media content, thus creating new opportunities to study
public opinion at a scale that was never possible before. Naturally, this
abundance of data has quickly attracted business and research interest from
various fields including marketing, political science, and social studies,
among many others, which are interested in questions like these: Do people like
the new Apple Watch? Do Americans support ObamaCare? How do Scottish feel about
the Brexit? Answering these questions requires studying the sentiment of
opinions people express in social media, which has given rise to the fast
growth of the field of sentiment analysis in social media, with Twitter being
especially popular for research due to its scale, representativeness, variety
of topics discussed, as well as ease of public access to its messages. Here we
present an overview of work on sentiment analysis on Twitter.Comment: Microblog sentiment analysis; Twitter opinion mining; In the
Encyclopedia on Social Network Analysis and Mining (ESNAM), Second edition.
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MoralStrength: Exploiting a Moral Lexicon and Embedding Similarity for Moral Foundations Prediction
Moral rhetoric plays a fundamental role in how we perceive and interpret the
information we receive, greatly influencing our decision-making process.
Especially when it comes to controversial social and political issues, our
opinions and attitudes are hardly ever based on evidence alone. The Moral
Foundations Dictionary (MFD) was developed to operationalize moral values in
the text. In this study, we present MoralStrength, a lexicon of approximately
1,000 lemmas, obtained as an extension of the Moral Foundations Dictionary,
based on WordNet synsets. Moreover, for each lemma it provides with a
crowdsourced numeric assessment of Moral Valence, indicating the strength with
which a lemma is expressing the specific value. We evaluated the predictive
potentials of this moral lexicon, defining three utilization approaches of
increased complexity, ranging from lemmas' statistical properties to a deep
learning approach of word embeddings based on semantic similarity. Logistic
regression models trained on the features extracted from MoralStrength,
significantly outperformed the current state-of-the-art, reaching an F1-score
of 87.6% over the previous 62.4% (p-value<0.01), and an average F1-Score of
86.25% over six different datasets. Such findings pave the way for further
research, allowing for an in-depth understanding of moral narratives in text
for a wide range of social issues
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