Leveraging Crowdsourcing Data For Deep Active Learning - An Application: Learning Intents in Alexa

This paper presents a generic Bayesian framework that enables any deep learning model to actively learn from targeted crowds. Our framework inherits from recent advances in Bayesian deep learning, and extends existing work by considering the targeted crowdsourcing approach, where multiple annotators with unknown expertise contribute an uncontrolled amount (often limited) of annotations. Our framework leverages the low-rank structure in annotations to learn individual annotator expertise, which then helps to infer the true labels from noisy and sparse annotations. It provides a unified Bayesian model to simultaneously infer the true labels and train the deep learning model in order to reach an optimal learning efficacy. Finally, our framework exploits the uncertainty of the deep learning model during prediction as well as the annotators' estimated expertise to minimize the number of required annotations and annotators for optimally training the deep learning model. We evaluate the effectiveness of our framework for intent classification in Alexa (Amazon's personal assistant), using both synthetic and real-world datasets. Experiments show that our framework can accurately learn annotator expertise, infer true labels, and effectively reduce the amount of annotations in model training as compared to state-of-the-art approaches. We further discuss the potential of our proposed framework in bridging machine learning and crowdsourcing towards improved human-in-the-loop systems

The Four Pillars of Crowdsourcing: A Reference Model

Crowdsourcing is an emerging business model where tasks are accomplished by the general public; the crowd. Crowdsourcing has been used in a variety of disciplines, including information systems development, marketing and operationalization. It has been shown to be a successful model in recommendation systems, multimedia design and evaluation, database design, and search engine evaluation. Despite the increasing academic and industrial interest in crowdsourcing,there is still a high degree of diversity in the interpretation and the application of the concept. This paper analyses the literature and deduces a taxonomy of crowdsourcing. The taxonomy is meant to represent the different configurations of crowdsourcing in its main four pillars: the crowdsourcer, the crowd, the crowdsourced task and the crowdsourcing platform. Our outcome will help researchers and developers as a reference model to concretely and precisely state their particular interpretation and configuration of crowdsourcing

Beyond AMT: An Analysis of Crowd Work Platforms

While many competitor platforms to Amazon’s Mechanical Turk (AMT) now exist, little research has considered them. Such near-exclusive focus on AMT risks its particular vagaries and limitations overly shaping our understanding of crowd work and our field’s research questions and directions. To address this, we present a qualitative content analysis of seven alternative platforms. After organizing prior AMT studies around a set of key problem types encountered, we define our process for inducing categories for qualitative assessment of platforms. We then contrast the key problem types with AMT vs. platform features from content analysis, informing both methodology of use and directions for future research. Our cross-platform analysis represents the only such study by researchers for researchers, intended to enrich diversity of research on crowd work and accelerate progress.ye

Automated Classification of Argument Stance in Student Essays: A Linguistically Motivated Approach with an Application for Supporting Argument Summarization

This study describes a set of document- and sentence-level classification models designed to automate the task of determining the argument stance (for or against) of a student argumentative essay and the task of identifying any arguments in the essay that provide reasons in support of that stance. A suggested application utilizing these models is presented which involves the automated extraction of a single-sentence summary of an argumentative essay. This summary sentence indicates the overall argument stance of the essay from which the sentence was extracted and provides a representative argument in support of that stance. A novel set of document-level stance classification features motivated by linguistic research involving stancetaking language is described. Several document-level classification models incorporating these features are trained and tested on a corpus of student essays annotated for stance. These models achieve accuracies significantly above those of two baseline models. High-accuracy features used by these models include a dependency subtree feature incorporating information about the targets of any stancetaking language in the essay text and a feature capturing the semantic relationship between the essay prompt text and stancetaking language in the essay text. We also describe the construction of a corpus of essay sentences annotated for supporting argument stance. The resulting corpus is used to train and test two sentence-level classification models. The first model is designed to classify a given sentence as a supporting argument or as not a supporting argument, while the second model is designed to classify a supporting argument as holding a for or against stance. Features motivated by influential linguistic analyses of the lexical, discourse, and rhetorical features of supporting arguments are used to build these two models, both of which achieve accuracies above their respective baseline models. An application illustrating an interesting use-case for the models presented in this dissertation is described. This application incorporates all three classification models to extract a single sentence summarizing both the overall stance of a given text along with a convincing reason in support of that stance

Dynamic Quality Management for Cloud Labor Services

Cloud labor services extend the cloud computing paradigm by providing human workforce as a scalable resource over the Internet. The approach can help labor-intensive industries to react more flexibly to varying demands but at the same time introduces severe challenges regarding quality management. This thesis addresses the challenges by using a combination of statistical quality control and newly developed dynamic voting mechanisms. Several case studies illustrate the benefits of the approach