22 research outputs found

    Visualisation of Large-Scale Call-Centre Data

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    The contact centre industry employs 4% of the entire United King-dom and United States’ working population and generates gigabytes of operational data that require analysis, to provide insight and to improve efficiency. This thesis is the result of a collaboration with QPC Limited who provide data collection and analysis products for call centres. They provided a large data-set featuring almost 5 million calls to be analysed. This thesis utilises novel visualisation techniques to create tools for the exploration of the large, complex call centre data-set and to facilitate unique observations into the data.A survey of information visualisation books is presented, provid-ing a thorough background of the field. Following this, a feature-rich application that visualises large call centre data sets using scatterplots that support millions of points is presented. The application utilises both the CPU and GPU acceleration for processing and filtering and is exhibited with millions of call events.This is expanded upon with the use of glyphs to depict agent behaviour in a call centre. A technique is developed to cluster over-lapping glyphs into a single parent glyph dependant on zoom level and a customizable distance metric. This hierarchical glyph repre-sents the mean value of all child agent glyphs, removing overlap and reducing visual clutter. A novel technique for visualising individually tailored glyphs using a Graphics Processing Unit is also presented, and demonstrated rendering over 100,000 glyphs at interactive frame rates. An open-source code example is provided for reproducibility.Finally, a novel interaction and layout method is introduced for improving the scalability of chord diagrams to visualise call transfers. An exploration of sketch-based methods for showing multiple links and direction is made, and a sketch-based brushing technique for filtering is proposed. Feedback from domain experts in the call centre industry is reported for all applications developed

    Automation and Robotics: Latest Achievements, Challenges and Prospects

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    This SI presents the latest achievements, challenges and prospects for drives, actuators, sensors, controls and robot navigation with reverse validation and applications in the field of industrial automation and robotics. Automation, supported by robotics, can effectively speed up and improve production. The industrialization of complex mechatronic components, especially robots, requires a large number of special processes already in the pre-production stage provided by modelling and simulation. This area of research from the very beginning includes drives, process technology, actuators, sensors, control systems and all connections in mechatronic systems. Automation and robotics form broad-spectrum areas of research, which are tightly interconnected. To reduce costs in the pre-production stage and to reduce production preparation time, it is necessary to solve complex tasks in the form of simulation with the use of standard software products and new technologies that allow, for example, machine vision and other imaging tools to examine new physical contexts, dependencies and connections

    Bioinspired metaheuristic algorithms for global optimization

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    This paper presents concise comparison study of newly developed bioinspired algorithms for global optimization problems. Three different metaheuristic techniques, namely Accelerated Particle Swarm Optimization (APSO), Firefly Algorithm (FA), and Grey Wolf Optimizer (GWO) are investigated and implemented in Matlab environment. These methods are compared on four unimodal and multimodal nonlinear functions in order to find global optimum values. Computational results indicate that GWO outperforms other intelligent techniques, and that all aforementioned algorithms can be successfully used for optimization of continuous functions

    Experimental Evaluation of Growing and Pruning Hyper Basis Function Neural Networks Trained with Extended Information Filter

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    In this paper we test Extended Information Filter (EIF) for sequential training of Hyper Basis Function Neural Networks with growing and pruning ability (HBF-GP). The HBF neuron allows different scaling of input dimensions to provide better generalization property when dealing with complex nonlinear problems in engineering practice. The main intuition behind HBF is in generalization of Gaussian type of neuron that applies Mahalanobis-like distance as a distance metrics between input training sample and prototype vector. We exploit concept of neuron’s significance and allow growing and pruning of HBF neurons during sequential learning process. From engineer’s perspective, EIF is attractive for training of neural networks because it allows a designer to have scarce initial knowledge of the system/problem. Extensive experimental study shows that HBF neural network trained with EIF achieves same prediction error and compactness of network topology when compared to EKF, but without the need to know initial state uncertainty, which is its main advantage over EKF

    A comparison among deep learning techniques in an autonomous driving context

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    Al giorno d’oggi, l’intelligenza artificiale è uno dei campi di ricerca che sta ricevendo sempre più attenzioni. Il miglioramento della potenza computazionale a disposizione dei ricercatori e sviluppatori sta rinvigorendo tutto il potenziale che era stato espresso a livello teorico agli albori dell’Intelligenza Artificiale. Tra tutti i campi dell’Intelligenza Artificiale, quella che sta attualmente suscitando maggiore interesse è la guida autonoma. Tantissime case automobilistiche e i più illustri college americani stanno investendo sempre più risorse su questa tecnologia. La ricerca e la descrizione dell’ampio spettro delle tecnologie disponibili per la guida autonoma è parte del confronto svolto in questo elaborato. Il caso di studio si incentra su un’azienda che partendo da zero, vorrebbe elaborare un sistema di guida autonoma senza dati, in breve tempo ed utilizzando solo sensori fatti da loro. Partendo da reti neurali e algoritmi classici, si è arrivati ad utilizzare algoritmi come A3C per descrivere tutte l’ampio spettro di possibilità. Le tecnologie selezionate verranno confrontate in due esperimenti. Il primo è un esperimento di pura visione artificiale usando DeepTesla. In questo esperimento verranno confrontate tecnologie quali le tradizionali tecniche di visione artificiale, CNN e CNN combinate con LSTM. Obiettivo è identificare quale algoritmo ha performance migliori elaborando solo immagini. Il secondo è un esperimento su CARLA, un simulatore basato su Unreal Engine. In questo esperimento, i risultati ottenuti in ambiente simulato con CNN combinate con LSTM, verranno confrontati con i risultati ottenuti con A3C. Obiettivo sarà capire se queste tecniche sono in grado di muoversi in autonomia utilizzando i dati forniti dal simulatore. Il confronto mira ad identificare le criticità e i possibili miglioramenti futuri di ciascuno degli algoritmi proposti in modo da poter trovare una soluzione fattibile che porta ottimi risultati in tempi brevi

    Geospatial Computing: Architectures and Algorithms for Mapping Applications

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    Beginning with the MapTube website (1), which was launched in 2007 for crowd-sourcing maps, this project investigates approaches to exploratory Geographic Information Systems (GIS) using web-based mapping, or ‘web GIS’. Users can log in to upload their own maps and overlay different layers of GIS data sets. This work looks into the theory behind how web-based mapping systems function and whether their performance can be modelled and predicted. One of the important questions when dealing with different geospatial data sets is how they relate to one another. Internet data stores provide another source of information, which can be exploited if more generic geospatial data mining techniques are developed. The identification of similarities between thousands of maps is a GIS technique that can give structure to the overall fabric of the data, once the problems of scalability and comparisons between different geographies are solved. After running MapTube for nine years to crowd-source data, this would mark a natural progression from visualisation of individual maps to wider questions about what additional knowledge can be discovered from the data collected. In the new ‘data science’ age, the introduction of real-time data sets introduces a new challenge for web-based mapping applications. The mapping of real-time geospatial systems is technically challenging, but has the potential to show inter-dependencies as they emerge in the time series. Combined geospatial and temporal data mining of realtime sources can provide archives of transport and environmental data from which to accurately model the systems under investigation. By using techniques from machine learning, the models can be built directly from the real-time data stream. These models can then be used for analysis and experimentation, being derived directly from city data. This then leads to an analysis of the behaviours of the interacting systems. (1) The MapTube website: http://www.maptube.org

    Towards a Common Software/Hardware Methodology for Future Advanced Driver Assistance Systems

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    The European research project DESERVE (DEvelopment platform for Safe and Efficient dRiVE, 2012-2015) had the aim of designing and developing a platform tool to cope with the continuously increasing complexity and the simultaneous need to reduce cost for future embedded Advanced Driver Assistance Systems (ADAS). For this purpose, the DESERVE platform profits from cross-domain software reuse, standardization of automotive software component interfaces, and easy but safety-compliant integration of heterogeneous modules. This enables the development of a new generation of ADAS applications, which challengingly combine different functions, sensors, actuators, hardware platforms, and Human Machine Interfaces (HMI). This book presents the different results of the DESERVE project concerning the ADAS development platform, test case functions, and validation and evaluation of different approaches. The reader is invited to substantiate the content of this book with the deliverables published during the DESERVE project. Technical topics discussed in this book include:Modern ADAS development platforms;Design space exploration;Driving modelling;Video-based and Radar-based ADAS functions;HMI for ADAS;Vehicle-hardware-in-the-loop validation system

    Towards a Common Software/Hardware Methodology for Future Advanced Driver Assistance Systems

    Get PDF
    The European research project DESERVE (DEvelopment platform for Safe and Efficient dRiVE, 2012-2015) had the aim of designing and developing a platform tool to cope with the continuously increasing complexity and the simultaneous need to reduce cost for future embedded Advanced Driver Assistance Systems (ADAS). For this purpose, the DESERVE platform profits from cross-domain software reuse, standardization of automotive software component interfaces, and easy but safety-compliant integration of heterogeneous modules. This enables the development of a new generation of ADAS applications, which challengingly combine different functions, sensors, actuators, hardware platforms, and Human Machine Interfaces (HMI). This book presents the different results of the DESERVE project concerning the ADAS development platform, test case functions, and validation and evaluation of different approaches. The reader is invited to substantiate the content of this book with the deliverables published during the DESERVE project. Technical topics discussed in this book include:Modern ADAS development platforms;Design space exploration;Driving modelling;Video-based and Radar-based ADAS functions;HMI for ADAS;Vehicle-hardware-in-the-loop validation system

    Visual analytics of multidimensional time-dependent trails:with applications in shape tracking

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    Lots of data collected for both scientific and non-scientific purposes have similar characteristics: changing over time with many different properties. For example, consider the trajectory of an airplane travelling from one location to the other. Not only does the airplane itself move over time, but its heading, height and speed are changing at the same time. During this research, we investigated different ways to collect and visualze data with these characteristics. One practical application being for an automated milking device which needs to be able to determine the position of a cow's teats. By visualizing all data which is generated during the tracking process we can acquire insights in the working of the tracking system and identify possibilites for improvement which should lead to better recognition of the teats by the machine. Another important result of the research is a method which can be used to efficiently process a large amount of trajectory data and visualize this in a simplified manner. This has lead to a system which can be used to show the movement of all airplanes around the world for a period of multiple weeks
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