Next Generation Outsourcing – A Research Agenda Guided By Practice

Over the last decades outsourcing has established itself as widely accepted management practice. Information systems researchers have spent considerable effort in studying the outsourcing phenomenon and theorizing about it. Through the interaction between research and practice, as well as through own experiences, industry managers underwent a noticeable learning curve. This poses the question: is research still up to date or do we need to think about the next stage, a form of next generation outsourcing? To investigate this issue, expert interviews with thirteen sourcing managers from different industries have been conducted. The aim was to learn about the state of outsourcing management in practice and to identify what the new topics are which keep outsourcing managers awake at night. The basis for the structured interviews was a thorough analysis of the outsourcing literature. Building on these the interviewees were asked to discuss their experiences and to highlight current issues of concern. We identified four emerging topics which call for further research: (1) Multi-vendor Outsourcing and Sourcing Networks, (2) Cloud Computing and its implications for outsourcing, (3) Risk Management of Outsourcing, and (4) Methods to bridge the Offshoring gap

Forging partnerships in health care: Process and measuring benefits

Universally, there is concern that much academic learning has dealt mainly in theory, removing knowledge from context with a resultant lack of practical experience. Here, the catalyst for strengthening university-community engagement, emanated from a desire to foster greater propensity within students to make connections between their academic courses and responsibility toward the community and people in need, and thus develop enhanced skills in social interaction, teamwork and effectiveness. This paper explores a variety of models of university-community engagement that aim to achieve and model good practice in policy making and planning around healthcare education and service development. Ways of integrating teaching and learning with community engagement, so there is reciprocal learning with significant benefits to the community, students, the university and industry are described. The communities of engagement for a transdisciplinary approach in healthcare are defined and the types of collaborative partnerships are outlined, including public/private partnerships, service learning approaches and regional campus engagement. The processes for initiating innovation in this field, forging sustainable partnerships, providing cooperative leadership and building shared vision are detailed. Measuring shared and sustained benefits for all participants is examined in the context of effecting changes in working relationships as well as the impact on students in terms of increased personal and social responsibility, confidence and competence. For the health professions, it is considered vital to adopt this approach in order to deliver graduates who feel aware of community needs, believe they can make a difference, and have a greater sense of community responsibility, ethic of service and more sophisticated understandings of social contexts. In the longer term, it is proposed the strategy will deliver a future healthcare workforce that is more likely to have a strengthened sense of community, social and personal responsibility and thus effect positive social change

Relativism in the Cloud: Cloud Sourcing in virtue of IS Development Outsourcing - A literature review

Nowadays Cloud Computing and Cloud Sourcing is on the agenda in many organizations. Many Chief Information Officers (CIOs) that urge for alternatives to traditional outsourcing are interested in how they can take advantage from Cloud Computing, by sourcing Information Technology (IT) from the cloud. This paper provides an overview of the research direction of Cloud Sourcing in the IS field. A literature review based on selected papers from top Information Systems (IS) journals and conferences were conducted. Findings from the review indicate that the attention of Cloud Sourcing in IS literature has mainly been directed towards security and risk as well as adoption issues, and that Cloud Sourcing is claimed to be the next generation of outsourcing. Unfortunately, this is where this strong claim ends without any further evidence, which indicate that there is a need for more research on Cloud Sourcing, especially in the direction of investigating relationships and implications when organizations start using Cloud Sourcing

Cloud Sourcing – Next Generation Outsourcing?

Although Cloud Sourcing has been around for some time it could be questioned what actually is known about it. This paper presents a literature review on the specific question if Cloud Sourcing could be seen as the next generation of outsourcing. The reason for doing this is that from an initial sourcing study we found that the sourcing decisions seems to go in the direction of outsourcing as a service which could be described as Cloud Sourcing. Whereas some are convinced that Cloud Sourcing reduces cost and complexity in advantage for increased labor productivity, others maintain that the negotiation with the cloud provider is crucial to ensure data privacy, security regulations, compliance, standards, tolerance for risk, governance and service level agreements. The purpose of this paper is to investigate whether the debate on Cloud Sourcing in the top IS conferences and AIS basket of 8 journals goes in the direction of Cloud Sourcing being the future of sourcing as practice predicts, and to identify the space for the development of this research. An introductory literature review showed that there is not much written about Cloud Sourcing as an alternative for outsourcing albeit it seems to have a great potential

Relativism in the Cloud: Cloud Sourcing in virtue of IS Development Outsourcing - A literature review

Nowadays Cloud Computing and Cloud Sourcing is on the agenda in many organizations. Many Chief Information Officers (CIOs) that urge for alternatives to traditional outsourcing are interested in how they can take advantage from Cloud Computing, by sourcing Information Technology (IT) from the cloud. This paper provides an overview of the research direction of Cloud Sourcing in the IS field. A literature review based on selected papers from top Information Systems (IS) journals and conferences were conducted. Findings from the review indicate that the attention of Cloud Sourcing in IS literature has mainly been directed towards security and risk as well as adoption issues, and that Cloud Sourcing is claimed to be the next generation of outsourcing. Unfortunately, this is where this strong claim ends without any further evidence, which indicate that there is a need for more research on Cloud Sourcing, especially in the direction of investigating relationships and implications when organizations start using Cloud Sourcing

Differences Awareness Model to Fundament Long Term Strategy Extension in a New Emerging Market

The globalization opened the opportunity for multinational companies to increase their businesses in emerging markets and also to local giants from developing countries to step in the western markets. The objective of this paper is to propose a model for analyzing the differences between operating businesses in emerging markets and developed markets. The model purpose is to be applied in the strategic process by mainly the multinationals or local giants intending to develop long term businesses outside their traditional geographies. The studies on emerging markets identified two main axes to be considered when appreciating the attractiveness of the markets: the business dynamics both inside and outside the company and the institutional environment, as facilitator of efficient encounter between sellers and buyers.business dynamics, developed markets, strategy, emerging markets, institutional environment.

Organizational Evolution and HRM: Evidence from Sweden

In order to understand the change process of the new organizational structures in HR (see Ulrich,1997),this paper applies ecological perspective at organizational and population level suggested by Lovas & Ghoshal (2000) and provides a starting point for future research to apply what Lovas & Ghoshal (2000) called “Guided Evolution” perspective. The next objective of this paper is to check if it is possible to come up with a Key Success Factors (KSF) which would work across different business environments. it applies qualitative research technique where an interview questionnaire is prepared and four personal interviews are taken from three large Swedish companies with international scope. The data found are then compared with other secondary data to draw the final conclusion for the paper. The findings of this work suggest that, the whole change process corresponds to a “variation” cycle of the evolutionary process which should eventually move to a “selection” cycle. The choice and success of these new structures and roles are dependent on factors such as corporate strategies, adequate knowledge of HR or presence/absence of competition and finally suggest that success factors vary from environment to environment and thus it is not possible to come up with a set of Key Success Factors (KSF) which would work across cultures and business environments. Keywords: HR Business Partner, HR Shared Service Center, Organizational Evolution, Changing Role of HR, Change Managemen

Public Accountability: Performance Measurement, The Extended State, And The Search For Trust

In an Academy partnership with the Kettering Foundation, National Academy of Pubic Administration Fellows Melvin J. Dubnick and H. George Frederickson have completed a study of accountability. The study, Public Accountability: Performance Measurement, The Extended State, and the Search for Trust, is a treatment of the strengths and weaknesses of contemporary applications of accountability to public affairs. The working title of the study was Public Accountability: From Ambulance Chasing to Accident Prevention, but that title was thought to lack the dignity such an important subject deserves. Dubnick and Frederickson challenge the often assumed relationship between performance measurement and accountability. They give special attention to accountability challenges associated with the outsourcing of government work, what they call the Extended State. And, they provide examples of effective public accountability in the context of high trust public-private partnerships

Network Regulation under Climate Policy Review

Climate change policy, in particular in Europe, will a¤ect the energy sector through the exposure to massive penetration of distributed energy resources or decentralized generation into electricity distribution and transmission grids. As the prerequisites for infrastructure regulation still prevail in the future, the question arises whether the current regulatory model is still valid. In this paper, we chararcterize some of the e¤ects of climate change policy on the network tasks, assets and costs and contrast this with the assumptions implicit or explicit in current economic network regulation. The resulting challenge is identi ed as the change in the direction of higher asymmetry of information and higher capital intensity, combined with ambiguities in terms of task separation. Methodolog- ically, we argue that this may require a mobilization of the litterature related to delegated and hierarchical systems, e.g. team performance, as the externalities are joint products from multiple independent stages where individual regulation may introduce distortions. To provide guidance, we present a model of investment provision under regulation between a distribution system operator (DSO) and a potential investor-generation. The results from the model con rm the hypothesis that network regulation should nd a focal point, should integrate externalities in the performance assessment and should avoid wide delegation of contracting-billing for climate change technologies.network regulation; climate change; investments; distributed generation