Modeling User Expertise in Folksonomies by Fusing Multi-type Features

Abstract. The folksonomy refers to the online collaborative tagging system which offers a new open platform for content annotation with uncontrolled vocabulary. As folksonomies are gaining in popularity, the expert search and spammer detection in folksonomies attract more and more attention. However, most of previous work are limited on some folksonomy features. In this paper, we introduce a generic and flexible user expertise model for expert search and spammer detection. We first investigate a comprehensive set of expertise evidences related to users, objects and tags in folksonomies. Then we discuss the rich interactions between them and propose a unified Continuous CRF model to integrate these features and interactions. This model's applications for expert recommendation and spammer detection are also exploited. Extensive experiments are conducted on a real tagging dataset and demonstrate the model's advantages over previous methods, both in performance and coverage

SEMANTIC SOCIAL NETWORK ANALYSIS FOR THE ENTERPRISE

Business processes are generally fixed and enforced strictly, as reflected by the static nature of underlying software systems and datasets. However, internal and external situations, organizational changes and various other factors trigger dynamism, which is reflected in the form of issues, complains, Q&A, opinions, reviews, etc, over a plethora of communication channels, such as email, chat, discussion forums, and internal social network. Careful and timely analysis and processing of such channels may lead to early detection of emerging trends, critical issues, opportunities, topics of interests, contributors, experts etc. Social network analytics have been successfully applied in general purpose, online social network platforms, like Facebook and Twitter. However, in order for such techniques to be useful in business context, it is mandatory to integrate them with underlying business systems, processes and practices. Such integration problem is increasingly recognized as Big Data problem. We argue that SemanticWeb technology applied with social network analytics can solve enterprise knowledge management, while achieving integration

Social and Semantic Contexts in Tourist Mobile Applications

The ongoing growth of the World Wide Web along with the increase possibility of access information through a variety of devices in mobility, has defi nitely changed the way users acquire, create, and personalize information, pushing innovative strategies for annotating and organizing it. In this scenario, Social Annotation Systems have quickly gained a huge popularity, introducing millions of metadata on di fferent Web resources following a bottom-up approach, generating free and democratic mechanisms of classi cation, namely folksonomies. Moving away from hierarchical classi cation schemas, folksonomies represent also a meaningful mean for identifying similarities among users, resources and tags. At any rate, they suff er from several limitations, such as the lack of specialized tools devoted to manage, modify, customize and visualize them as well as the lack of an explicit semantic, making di fficult for users to bene fit from them eff ectively. Despite appealing promises of Semantic Web technologies, which were intended to explicitly formalize the knowledge within a particular domain in a top-down manner, in order to perform intelligent integration and reasoning on it, they are still far from reach their objectives, due to di fficulties in knowledge acquisition and annotation bottleneck. The main contribution of this dissertation consists in modeling a novel conceptual framework that exploits both social and semantic contextual dimensions, focusing on the domain of tourism and cultural heritage. The primary aim of our assessment is to evaluate the overall user satisfaction and the perceived quality in use thanks to two concrete case studies. Firstly, we concentrate our attention on contextual information and navigation, and on authoring tool; secondly, we provide a semantic mapping of tags of the system folksonomy, contrasted and compared to the expert users' classi cation, allowing a bridge between social and semantic knowledge according to its constantly mutual growth. The performed user evaluations analyses results are promising, reporting a high level of agreement on the perceived quality in use of both the applications and of the speci c analyzed features, demonstrating that a social-semantic contextual model improves the general users' satisfactio

Multimedia Annotation Interoperability Framework

Multimedia systems typically contain digital documents of mixed media types, which are indexed on the basis of strongly divergent metadata standards. This severely hamplers the inter-operation of such systems. Therefore, machine understanding of metadata comming from different applications is a basic requirement for the inter-operation of distributed Multimedia systems. In this document, we present how interoperability among metadata, vocabularies/ontologies and services is enhanced using Semantic Web technologies. In addition, it provides guidelines for semantic interoperability, illustrated by use cases. Finally, it presents an overview of the most commonly used metadata standards and tools, and provides the general research direction for semantic interoperability using Semantic Web technologies

Personalized Recommendations Based On Users’ Information-Centered Social Networks

The overwhelming amount of information available today makes it difficult for users to find useful information and as the solution to this information glut problem, recommendation technologies emerged. Among the several streams of related research, one important evolution in technology is to generate recommendations based on users’ own social networks. The idea to take advantage of users’ social networks as a foundation for their personalized recommendations evolved from an Internet trend that is too important to neglect – the explosive growth of online social networks. In spite of the widely available and diversified assortment of online social networks, most recent social network-based recommendations have concentrated on limited kinds of online sociality (i.e., trust-based networks and online friendships). Thus, this study tried to prove the expandability of social network-based recommendations to more diverse and less focused social networks. The online social networks considered in this dissertation include: 1) a watching network, 2) a group membership, and 3) an academic collaboration network. Specifically, this dissertation aims to check the value of users’ various online social connections as information sources and to explore how to include them as a foundation for personalized recommendations. In our results, users in online social networks shared similar interests with their social partners. An in-depth analysis about the shared interests indicated that online social networks have significant value as a useful information source. Through the recommendations generated by the preferences of social connection, the feasibility of users’ social connections as a useful information source was also investigated comprehensively. The social network-based recommendations produced as good as, or sometimes better, suggestions than traditional collaborative filtering recommendations. Social network-based recommendations were also a good solution for the cold-start user problem. Therefore, in order for cold-start users to receive reasonably good recommendations, it is more effective to be socially associated with other users, rather than collecting a few more items. To conclude, this study demonstrates the viability of multiple social networks as a means for gathering useful information and addresses how different social networks of a novelty value can improve upon conventional personalization technology

Contextual Social Networking

The thesis centers around the multi-faceted research question of how contexts may be detected and derived that can be used for new context aware Social Networking services and for improving the usefulness of existing Social Networking services, giving rise to the notion of Contextual Social Networking. In a first foundational part, we characterize the closely related fields of Contextual-, Mobile-, and Decentralized Social Networking using different methods and focusing on different detailed aspects. A second part focuses on the question of how short-term and long-term social contexts as especially interesting forms of context for Social Networking may be derived. We focus on NLP based methods for the characterization of social relations as a typical form of long-term social contexts and on Mobile Social Signal Processing methods for deriving short-term social contexts on the basis of geometry of interaction and audio. We furthermore investigate, how personal social agents may combine such social context elements on various levels of abstraction. The third part discusses new and improved context aware Social Networking service concepts. We investigate special forms of awareness services, new forms of social information retrieval, social recommender systems, context aware privacy concepts and services and platforms supporting Open Innovation and creative processes. This version of the thesis does not contain the included publications because of copyrights of the journals etc. Contact in terms of the version with all included publications: Georg Groh, [email protected] zentrale Gegenstand der vorliegenden Arbeit ist die vielschichtige Frage, wie Kontexte detektiert und abgeleitet werden können, die dazu dienen können, neuartige kontextbewusste Social Networking Dienste zu schaffen und bestehende Dienste in ihrem Nutzwert zu verbessern. Die (noch nicht abgeschlossene) erfolgreiche Umsetzung dieses Programmes führt auf ein Konzept, das man als Contextual Social Networking bezeichnen kann. In einem grundlegenden ersten Teil werden die eng zusammenhängenden Gebiete Contextual Social Networking, Mobile Social Networking und Decentralized Social Networking mit verschiedenen Methoden und unter Fokussierung auf verschiedene Detail-Aspekte näher beleuchtet und in Zusammenhang gesetzt. Ein zweiter Teil behandelt die Frage, wie soziale Kurzzeit- und Langzeit-Kontexte als für das Social Networking besonders interessante Formen von Kontext gemessen und abgeleitet werden können. Ein Fokus liegt hierbei auf NLP Methoden zur Charakterisierung sozialer Beziehungen als einer typischen Form von sozialem Langzeit-Kontext. Ein weiterer Schwerpunkt liegt auf Methoden aus dem Mobile Social Signal Processing zur Ableitung sinnvoller sozialer Kurzzeit-Kontexte auf der Basis von Interaktionsgeometrien und Audio-Daten. Es wird ferner untersucht, wie persönliche soziale Agenten Kontext-Elemente verschiedener Abstraktionsgrade miteinander kombinieren können. Der dritte Teil behandelt neuartige und verbesserte Konzepte für kontextbewusste Social Networking Dienste. Es werden spezielle Formen von Awareness Diensten, neue Formen von sozialem Information Retrieval, Konzepte für kontextbewusstes Privacy Management und Dienste und Plattformen zur Unterstützung von Open Innovation und Kreativität untersucht und vorgestellt. Diese Version der Habilitationsschrift enthält die inkludierten Publikationen zurVermeidung von Copyright-Verletzungen auf Seiten der Journals u.a. nicht. Kontakt in Bezug auf die Version mit allen inkludierten Publikationen: Georg Groh, [email protected]

Exploiting Social Media Sources for Search, Fusion and Evaluation

The web contains heterogeneous information that is generated with different characteristics and is presented via different media. Social media, as one of the largest content carriers, has generated information from millions of users worldwide, creating material rapidly in all types of forms such as comments, images, tags, videos and ratings, etc. In social applications, the formation of online communities contributes to conversations of substantially broader aspects, as well as unfiltered opinions about subjects that are rarely covered in public media. Information accrued on social platforms, therefore, presents a unique opportunity to augment web sources such as Wikipedia or news pages, which are usually characterized as being more formal. The goal of this dissertation is to investigate in depth how social data can be exploited and applied in the context of three fundamental information retrieval (IR) tasks: search, fusion, and evaluation. Improving search performance has consistently been a major focus in the IR community. Given the in-depth discussions and active interactions contained in social media, we present approaches to incorporating this type of data to improve search on general web corpora. In particular, we propose two graph-based frameworks, social anchor and information network, to associate related web and social content, where information sources of diverse characteristics can be used to complement each other in a unified manner. We investigate how the enriched representation can potentially reduce vocabulary mismatch and improve retrieval effectiveness. Presenting social media content to users is valuable particularly for queries intended for time-sensitive events or community opinions. Current major search engines commonly blend results from different search services (or verticals) into core web results. Motivated by this real-world need, we explore ways to merge results from different web and social services into a single ranked list. We present an optimization framework for fusion, where impact of documents, ranked lists, and verticals can be modeled simultaneously to maximize performance. Evaluating search system performance has largely relied on creating reusable test collections in IR. Traditional ways to creating evaluation sets can require substantial manual effort. To reduce such effort, we explore an approach to automating the process of collecting pairs of queries and relevance judgments, using high quality social media, Community Question Answering (CQA). Our approach is based on the idea that CQA services support platforms for users to raise questions and to share answers, therefore encoding the associations between real user information needs and real user assessments. To demonstrate the effectiveness of our approaches, we conduct extensive retrieval and fusion experiments, as well as verify the reliability of the new, CQA-based evaluation test sets

Video Vortex reader : responses to Youtube

The Video Vortex Reader is the first collection of critical texts to deal with the rapidly emerging world of online video – from its explosive rise in 2005 with YouTube, to its future as a significant form of personal media. After years of talk about digital convergence and crossmedia platforms we now witness the merger of the Internet and television at a pace no-one predicted. These contributions from scholars, artists and curators evolved from the first two Video Vortex conferences in Brussels and Amsterdam in 2007 which focused on responses to YouTube, and address key issues around independent production and distribution of online video content. What does this new distribution platform mean for artists and activists? What are the alternatives

Relación entre el crowdsourcing y la inteligencia colectiva: el caso de los sistemas de etiquetado social

El crowdsourcing es un término acuñado recientemente que hace referencia a un tipo de iniciativas que se dan en Internet. En estas iniciativas, alguien, ya sea una empresa, una persona o una institucion, propone a la multitud de Internet la realización de una tarea a cambio de una recompensa. Para que estas iniciativas se puedan llevar a cabo, Internet, y más concretamente, el desarrollo de la Web 2.0, ha sido fundamental. Internet, además de suponer la base tecnológica sobre la que se asienta el crowdsourcing, permite a este tipo de iniciativas tener acceso a cientos de miles de individuos de cualquier parte del mundo. Al haber sido un término acuñado recientemente, la literatura existente es escasa, realidad que va subsanándose paulatinamente. Además, las fronteras conceptuales del término son difusas. Por esta razón, muchas veces se confunde el crowdsourcing con procesos relacionados aunque no exactamente iguales, como la innovación abierta, la co-creación o la inteligencia colectiva. La presente tesis tiene como objetivo clarificar cual es exactamente la relación existente entre el crowdsourcing y uno de estos fenómenos: la inteligencia colectiva. Con este fin, se analizarán los sistemas de etiquetado social, una aplicación Web 2.0 claramente perteneciente al ámbito de la Inteligencia Colectiva, para observar las diferencias y semejanzas entre ésta y el crowdsourcing. En el camino que se recorre para identificar y analizar esta relación, se alcanzan otros hitos relevantes que ayudan a conseguir el objetivo de la tesis. En lo que al crowdsourcing respecta, se ha definido este término en base a ocho elementos, lo que facilita la identificación de qué es o no crowdsourcing. También se ha desarrollado una tipología de iniciativas de crowdsourcing en base a otras tipologías propuestas por diferentes autores. En cuanto a los sistemas de etiquetado social, se ha analizado y descrito el uso que hacen los usuarios de las etiquetas que describen los recursos de Internet, además de explicar como estos sistemas pueden favorecer los procesos de investigación colaborativos.Estellés Arolas, E. (2013). Relación entre el crowdsourcing y la inteligencia colectiva: el caso de los sistemas de etiquetado social [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/31661TESI