Addressing organisational and societal concerns : an application of critical systems thinking to information systems planning in Colombia

Most current information system s (IS) planning methodologies are focused on achieving ‘successful’ plans, i.e. plans that provide competitive advantage, can be implemented in a given period of time, and that solve the problems of information needs by taking advantage of the latest technologies available. Concerns are technology and business driven, and focus on how to get the maximum profit for organisations from investing in information systems. However, this relatively narrow focus can be problematic, especially in developing countries where the social contexts of IS implementation may require a different primary focus. This chapter presents a methodology for IS planning based on critical systems thinking – an approach that encourages the critical analysis of stake holder understandings of social contexts prior to the selection and/ or design of planning methods. The methodology presented in this chapter uses a combination of the systems theories of autopoiesis and boundary critiques, which deepen our understanding of what it means to reflect on participation, values and social concerns during IS planning. In the course of applying the methodology in a project in Colombia, an issue arose of the ethics of the practitioner. To address this issue, following completion of the project, we sought to enhance critical systems thinking with Foucault ’s notions of power and ethics, which offer interesting alternatives for practitioner self-reflection. Implications for IS planning are derived from this perspective on ethics and power

Strategies for Developing Sustainable Design Practice for Students and SME Professionals

Designers and engineers seem finally to be awakening to the challenge that sustainable development has given. Educators and students alike are keenly aware of the need to become more effective in the training and practice of their specific disciplines with respect to sustainability. \noindent In the past four years since this research has developed, there has been a marked change in the mass market appeal for sustainable products and services. Implementation of sustainable design practice from both recent graduates and also innovative small and medium enterprises (SMEs) at a local level is slow. One would assume that the consumer drive would push a change in design practice but perhaps the complexities of sustainable design along with the lack of experience in the field are providing barriers to designers and marketers alike. In addition the SME sector alone makes up the bulk of industry within the European Union (EU) varying in some countries from 80-95% of the total numbers of companies (Tukker et al. 2000). These industries by their nature find it difficult to dedicate expertise solely to sustainable development issues. The strategy outlined in this paper intended to introduce concepts of sustainable design thinking and practice to both SMEs and undergraduate students. \noindent This current and ongoing research qualitatively assesses appropriate models for educating for sustainable design thinking with SME employees and undergraduate design students. The sample groups include Industrial Design and Product Design undergraduate students in Ireland at the Institute of Technology, Carlow (IT Carlow), The University of Limerick (UL) and a sample of SMEs in the South East of Ireland, with broad national participation from other students of design and professionals from industry. Current levels of understanding of students and SME professionals of key environmental and social issues are measured

Learning from Digital Natives: Bridging Formal and Informal Learning. Final Report

Overview This report suggests that students are increasingly making use of a variety of etools (such as mobile phones, email, MSN, digital cameras, games consoles and social networking sites) to support their informal learning within formalised educational settings, and that they use the tools that they have available if none are provided for them. Therefore, higher education institutions should encourage the use of these tools. Aims and background This study aimed to explore how e-tools (such as mobile phones, email, MSN, digital cameras, games consoles and social networking sites) and the processes that underpin their use can support learning within educational institutions and help improve the quality of students’ experiences of learning in higher education (pgs 9-11). Methodology The study entailed: (i) desk research to identify related international research and practice and examples of integration of e-tools and learning processes in formal educational settings; (ii) a survey of 160 engineering and social work students across two contrasting Scottish universities (pre- and post-1992) – the University of Strathclyde and Glasgow Caledonian University – and follow-up interviews with eight students across the two subject areas to explore which technologies students were using for both learning and leisure activities within and outside the formal educational settings and how they would like to use such technologies to support their learning in both formal and informal settings; and (iii) interviews with eight members of staff from across the institutions and two subject areas to identify their perceptions of the educational value of the e-tools. (pgs 24-27). Key findings • Students reported making extensive use of a variety of both e-tools (such as mobile phones, email, MSN, digital cameras) and social networking tools (such as Bebo, MySpace, Wikipedia and YouTube) for informal socialisation, communication, information gathering, content creation and sharing, alongside using the institutionally provided technologies and learning environments. • Most of the students owned their own computer or had access to a sibling or parent’s computer. Many students owned a laptop but preferred not to bring it onto campus due to security concerns and because they found it too heavy to carry about. • Ownership of mobile phones was ubiquitous. • Whilst the students’ information searching literacy seemed adequate, the ability of these students to harness the power of social networking tools and informal processes for their learning was low. Staff reported using a few Web 2.0 and social software tools but they were generally less familiar with how these could be used to support learning and teaching. There were misconceptions surrounding the affordances of the tools and fears expressed about security and invasion of personal space. Considerations of the costs and the time it would take staff to develop their skills meant that there was a reluctance to take up new technologies at an institutional level. • Subject differences emerged in both staff and student perceptions as to which type of tools they would find most useful. Attitudes to Web 2.0 tools were different. Engineers were concerned with reliability, using institutional systems and inter-operability. Social workers were more flexible because they were focused on communication and professional needs. • The study concluded that digital tools, personal devices, social networking software and many of the other tools explored all have a large educational potential to support learning processing and teaching practices. Therefore, use of these tools and processes within institutions, amongst staff and students should be encouraged. • The report goes on to suggest ways in which the use of such technologies can help strengthen the links between informal and formal learning in higher education. The recommendations are grouped under four areas – pedagogical, socio-cultural, organisational and technological

From Fragmentation to Function: Critical Concepts and Writings on Social Capital Markets' Structure, Operation, and Innovation

We hope to see a future in which more funds flow to investments seeking the generation of social and/or environmental value in conjunction with some level of financial performance. As the 'capital markets' moniker would suggest, we would like to see these capital flows be performance-based (so that funds advance the work of high-performance investees, while being less accessible to lower-performing and/or riskier ventures). Furthermore, we would like to see these investments adopt structures that more completely address the diverse needs and interests of investors and investees. Our ambition is that by better organizing the ideas and initiatives of the many individuals who have worked to frame this emerging market, these goals may be advanced. The paper's secondary goals are to help focus future research and praxis on efforts that build on the significant body of existing work without unduly re-treading well-worn analytical paths. This paper seeks to promote an elevated discussion of the social capital markets, a discourse focusing on  high-leverage issues. The paper also invites experts from related academic and practical fields to engage in a conversation that has to this point largely been conducted between social sector professionals turning their attention to capital flows and finance professionals placing their expertise in the service of social purposes

Proceedings of the Salford Postgraduate Annual Research Conference (SPARC) 2011

These proceedings bring together a selection of papers from the 2011 Salford Postgraduate Annual Research Conference(SPARC). It includes papers from PhD students in the arts and social sciences, business, computing, science and engineering, education, environment, built environment and health sciences. Contributions from Salford researchers are published here alongside papers from students at the Universities of Anglia Ruskin, Birmingham City, Chester,De Montfort, Exeter, Leeds, Liverpool, Liverpool John Moores and Manchester