Measuring Process Modelling Success

Process-modelling has seen widespread acceptance, par ticularly on large IT-enabled Business Process Reengineering projects. It is applied, as a process design and management technique, across all life-cycle phases of a system. While there has been much research on aspects of process-modelling, little attention has focused on post-hoc evaluation of process-modelling success. This paper addresses this gap, and presents a process-modelling success measurement (PMS) framework, which includes the dimensions: process-model quality; model use; user satisfaction; and process modelling impact. Measurement items for each dimension are also suggested

Understanding customers' holistic perception of switches in automotive human–machine interfaces

For successful new product development, it is necessary to understand the customers' holistic experience of the product beyond traditional task completion, and acceptance measures. This paper describes research in which ninety-eight UK owners of luxury saloons assessed the feel of push-switches in five luxury saloon cars both in context (in-car) and out of context (on a bench). A combination of hedonic data (i.e. a measure of ‘liking’), qualitative data and semantic differential data was collected. It was found that customers are clearly able to differentiate between switches based on the degree of liking for the samples' perceived haptic qualities, and that the assessment environment had a statistically significant effect, but that it was not universal. A factor analysis has shown that perceived characteristics of switch haptics can be explained by three independent factors defined as ‘Image’, ‘Build Quality’, and ‘Clickiness’. Preliminary steps have also been taken towards identifying whether existing theoretical frameworks for user experience may be applicable to automotive human–machine interfaces

Bridging between sensor measurements and symbolic ontologies through conceptual spaces

The increasing availability of sensor data through a variety of sensor-driven devices raises the need to exploit the data observed by sensors with the help of formally specified knowledge representations, such as the ones provided by the Semantic Web. In order to facilitate such a Semantic Sensor Web, the challenge is to bridge between symbolic knowledge representations and the measured data collected by sensors. In particular, one needs to map a given set of arbitrary sensor data to a particular set of symbolic knowledge representations, e.g. ontology instances. This task is particularly challenging due to the potential infinite variety of possible sensor measurements. Conceptual Spaces (CS) provide a means to represent knowledge in geometrical vector spaces in order to enable computation of similarities between knowledge entities by means of distance metrics. We propose an ontology for CS which allows to refine symbolic concepts as CS and to ground instances to so-called prototypical members described by vectors. By computing similarities in terms of spatial distances between a given set of sensor measurements and a finite set of prototypical members, the most similar instance can be identified. In that, we provide a means to bridge between the real-world as observed by sensors and symbolic representations. We also propose an initial implementation utilizing our approach for measurement-based Semantic Web Service discovery

Blending the physical and the digital through conceptual spaces

The rise of the Internet facilitates an ever increasing growth of virtual, i.e. digital spaces which co-exist with the physical environment, i.e. the physical space. In that, the question arises, how physical and digital space can interact synchronously. While sensors provide a means to continuously observe the physical space, several issues arise with respect to mapping sensor data streams to digital spaces, for instance, structured linked data, formally represented through symbolic Semantic Web (SW) standards such as OWL or RDF. The challenge is to bridge between symbolic knowledge representations and the measured data collected by sensors. In particular, one needs to map a given set of arbitrary sensor data to a particular set of symbolic knowledge representations, e.g. ontology instances. This task is particularly challenging due to the vast variety of possible sensor measurements. Conceptual Spaces (CS) provide a means to represent knowledge in geometrical vector spaces in order to enable computation of similarities between knowledge entities by means of distance metrics. We propose an approach which allows to refine symbolic concepts as CS and to ground ontology instances to so-called prototypical members which are vectors in the CS. By computing similarities in terms of spatial distances between a given set of sensor measurements and a finite set of CS members, the most similar instance can be identified. In that, we provide a means to bridge between the physical space, as observed by sensors, and the digital space made up of symbolic representations

Two-fold Semantic Web service matchmaking – applying ontology mapping for service discovery

Semantic Web Services (SWS) aim at the automated discovery and orchestration of Web services on the basis of comprehensive, machine-interpretable semantic descriptions. Since SWS annotations usually are created by distinct SWS providers, semantic-level mediation, i.e. mediation between concurrent semantic representations, is a key requirement for SWS discovery. Since semantic-level mediation aims at enabling interoperability across heterogeneous semantic representations, it can be perceived as a particular instantiation of the ontology mapping problem. While recent SWS matchmakers usually rely on manual alignments or subscription to a common ontology, we propose a two-fold SWS matchmaking approach, consisting of (a) a general-purpose semantic-level mediator and (b) comparison and matchmaking of SWS capabilities. Our semantic-level mediation approach enables the implicit representation of similarities across distinct SWS by grounding service descriptions in so-called Mediation Spaces (MS). Given a set of SWS and their respective grounding, a SWS matchmaker automatically computes instance similarities across distinct SWS ontologies and matches the request to the most suitable SWS. A prototypical application illustrates our approach

A comparative evaluation of interactive segmentation algorithms

In this paper we present a comparative evaluation of four popular interactive segmentation algorithms. The evaluation was carried out as a series of user-experiments, in which participants were tasked with extracting 100 objects from a common dataset: 25 with each algorithm, constrained within a time limit of 2 min for each object. To facilitate the experiments, a “scribble-driven” segmentation tool was developed to enable interactive image segmentation by simply marking areas of foreground and background with the mouse. As the participants refined and improved their respective segmentations, the corresponding updated segmentation mask was stored along with the elapsed time. We then collected and evaluated each recorded mask against a manually segmented ground truth, thus allowing us to gauge segmentation accuracy over time. Two benchmarks were used for the evaluation: the well-known Jaccard index for measuring object accuracy, and a new fuzzy metric, proposed in this paper, designed for measuring boundary accuracy. Analysis of the experimental results demonstrates the effectiveness of the suggested measures and provides valuable insights into the performance and characteristics of the evaluated algorithms

Quality model for semantic IS standards

Semantic IS (Information Systems) standards are essential for achieving\ud interoperability between organizations. However a recent survey suggests that\ud not the full benefits of standards are achieved, due to the quality issues. This\ud paper presents a quality model for semantic IS standards, that should support\ud standards development organizations in assessing the quality of their\ud standards. Although intended for semantic IS standards the potential use of\ud this quality model is much broader and might be applicable to all kind of\ud standards

On Cognitive Preferences and the Plausibility of Rule-based Models

It is conventional wisdom in machine learning and data mining that logical models such as rule sets are more interpretable than other models, and that among such rule-based models, simpler models are more interpretable than more complex ones. In this position paper, we question this latter assumption by focusing on one particular aspect of interpretability, namely the plausibility of models. Roughly speaking, we equate the plausibility of a model with the likeliness that a user accepts it as an explanation for a prediction. In particular, we argue that, all other things being equal, longer explanations may be more convincing than shorter ones, and that the predominant bias for shorter models, which is typically necessary for learning powerful discriminative models, may not be suitable when it comes to user acceptance of the learned models. To that end, we first recapitulate evidence for and against this postulate, and then report the results of an evaluation in a crowd-sourcing study based on about 3.000 judgments. The results do not reveal a strong preference for simple rules, whereas we can observe a weak preference for longer rules in some domains. We then relate these results to well-known cognitive biases such as the conjunction fallacy, the representative heuristic, or the recogition heuristic, and investigate their relation to rule length and plausibility.Comment: V4: Another rewrite of section on interpretability to clarify focus on plausibility and relation to interpretability, comprehensibility, and justifiabilit

Soft peer review: social software and distributed scientific evaluation

The debate on the prospects of peer-review in the Internet age and the increasing criticism leveled against the dominant role of impact factor indicators are calling for new measurable criteria to assess scientific quality. Usage-based metrics offer a new avenue to scientific quality assessment but face the same risks as first generation search engines that used unreliable metrics (such as raw traffic data) to estimate content quality. In this article I analyze the contribution that social bookmarking systems can provide to the problem of usage-based metrics for scientific evaluation. I suggest that collaboratively aggregated metadata may help fill the gap between traditional citation-based criteria and raw usage factors. I submit that bottom-up, distributed evaluation models such as those afforded by social bookmarking will challenge more traditional quality assessment models in terms of coverage, efficiency and scalability. Services aggregating user-related quality indicators for online scientific content will come to occupy a key function in the scholarly communication system