User Participation in Consulting Projects: Client and Provider Role Variations

This study presents a variation scheme of participation roles in consulting projects. Typical consulting assignments in the area known as IS planning involve strategic planning and information systems management, enterprise architecture, information management or information technology governance. Participation is a crucial issue in consulting on these issues. In the literature on participation, different roles and tasks have been found, but it is not always specified, on what types of projects or systems the results are based. The literature on consulting suggests some models for work division. In a two-phase qualitative study, we first collect possible tasks in ICT consulting projects, and then, based on further explorations, create a model for role variations in consulting. We compare roles suggested in the literature on participation and on consulting to our findings. The suggested variation model gives a common framework of reference for negotiations between the provider and the client, and helps to anticipate the needed competences and resources from both parties, and discern between their responsibilities

Using ontologies for enterprise architecture analysis

Abstract-Enterprise architecture aligns business and information technology through the management of different elements and domains. An architecture description encompasses a wide and heterogeneous spectrum of areas, such as business processes, metrics, application components, people and technological infrastructure. Views express the elements and relationships of one or more domains from the perspective of specific system concerns relevant to one or more of its stakeholders. As a result, each view needs to be expressed in the description language that best suits its concerns. However, enterprise architecture languages tend to advocate a rigid "one-model fits all" approach where an all-encompassing description language describes several architectural domains. This approach hinders extensibility and adds complexity to the overall description language. On the other hand, integrating multiple models raises several challenges at the level of model coherence, consistency and traceability. Moreover, EA models should be computable so that the effort involved in their analysis is manageable. This work advocates the employment of ontologies and associated techniques in EA for contributing to the solving of the aforementioned issues. Thus, a proposal is made comprising an extensible architecture that consists of a core domain-independent ontology that can be extended through the integration of domain-specific ontologies focusing on specific concerns. The proposal is demonstrated through a real-world evaluation scenario involving the analysis of the models according to the requirements of the scenario stakeholders

The Role of Organizational Culture for Grounding, Management, Guidance and Effectiveness of Enterprise Architecture Principles

Enterprise architecture management (EAM) has become a widely acknowledged approach for guiding the continuous change of increasingly complex organizations. While methods and models for describing and analyzing enterprise architectures (EA) have been extensively discussed, principles guiding an EA's design and evolution are hardly covered in existing research. The paper at hand therefore analyzes the mechanisms of EA principles (EAP), that is EAP grounding, EAP management, and EAP guidance and their effects on EA consistency and EAM utility. Specifically we aim at understanding the role of organizational culture for the mechanisms and effects of EAP. Based on empirical data we find that all relations describing EAP mechanisms and their effects are significantly moderated by organizational culture. Based on our findings we give recommendations on how to deal with selected design decisions when introducing and developing EA principles in an organization

Generic analysis support for understanding, evaluating and comparing enterprise architecture models

Enterprise Architecture Management (EAM) is one mean to deal with the increasing complexity of today’s IT landscapes. Architectural models are used within EAM to describe the business processes, the used applications, the required infrastructure as well as the dependencies between them. The creation of those models is expensive, since the whole organization and therewith a large amount of data has to be considered. It is important to make use of these models and reuse them for planning purposes and decision making. The models are a solid foundation for various kinds of analyses that support the understanding, evaluation and comparisons of them. Analyses can approximate the effects of the retirement of an application or of a server failure. It is also possible to quantify the models using metrics like the IT coverage of business processes or the workload of a server. The generation of views sets the focus on a specific aspect of the model. An example is the limitation to the processes and applications of a specific organization unit. Architectural models can also be used for planning purposes. The development of a target architecture is supported by identifying weak points and evaluating planning scenarios. Current approaches for EAM analysis are typically isolated ones, addressing only a limited subset of the different analysis goals. An integrated approach that covers the different information demands of the stakeholders is missing. Additionally, the analysis approaches are highly dependent on the utilized meta model. This is a serious problem since the EAM domain is characterized by a large variety of frameworks and meta models. In this thesis, we propose a generic framework that supports the different analysis activities during EAM. We develop the required techniques for the specification and execution of analyses, independently from the utilized meta model. An analysis language is implemented for the definition and customization of the analyses according to the current needs of the stakeholder. Thereby, we focus on reuse and a generic definition. We utilize a generic representation format to be able to abstract from the great variety of used meta models in the EAM domain. The execution of the analyses is done with Semantic Web Technologies and data-flow based model analysis. The framework is applied for the identification of weak points as well as the evaluation of planning scenarios regarding consistency of changes and goal fulfillment. Two methods are developed for these tasks, as well as respective analysis support is identified and implemented. These are, for example, a change impact analysis, specific metrics or the scoping of the architectural model according to different aspects. Finally, the coverage of the framework regarding existing EA analysis approaches is determined with a scenario-based evaluation. The applicability and relevance of the language and of the proposed methods is proved within three large case studies

A model‐based solution for process modeling in practice environments: PLM4BS

Today's world economic situation is ruled by issues such as reducing cost, improving quality, maximizing profit, and improving and optimizing processes at organizations. In this context, business process management can be an essential strategy, but it is not usually consolidated at software organizations because software process properties involve a complex business process management application on software lifecycle. Consequently, software organizations often focus on Software Process Modeling (SPM), and each involved role performs process execution and orchestration independently and manually. This fact makes software processes maintenance, monitoring, and measurement become difficult tasks. This paper proposes a model‐based approach for SPM taking into account concepts related to process execution, orchestration, and monitoring. It is framed into a model‐driven engineering‐based and toolbased framework: Process Lifecycle Management for Business Software (PLM4BS). We present a SPM metamodel and its concrete syntax (through Unified Modeling Language profiles) that lays the foundation for extending PLM4BS. Its underlying metamodel allows managing processes automatically. Furthermore, PLM4BS improves current state‐of‐the‐art proposals in 6 dimensions: expressiveness, understandability, granularity, measurability, orchestrability, and business variables and rules. Also, PLM4BS has been evaluated in a multiple‐case study, in which the 6 mentioned dimensions were already validated.Ministerio de Economía y Competitividad TIN2016‐76956‐C3‐2‐RMinisterio de Economía y Competitividad TIN2015‐71938‐RED

Enterprise reference architectures for higher education institutions: Analysis, comparison and practical uses

Enterprise Architecture (EA) is currently accepted as one on the major instruments for enabling organisations in their transformation processes to achieve business-technology alignment. Despite that over the last years EA has been successfully adopted in many industries, Higher Education still represents one of the sectors with lower levels of adoption and maturity of EA practices. The present thesis puts the emphasis particularly on the study Enterprise Reference Architectures (ERAs), as a particular type of EA artefact, in Higher Education Institutions (HEIs). After formally clarifying the concept of ERAs and giving a panoramic view of the current state-of-the-art of existing HEI-oriented ERAs, the thesis proposes an artefact framework build through a Design Science Research (DSR) approach aimed to facilitate practitioners their (re-)use or application in their own real practical settings. The purpose of the constructed artefact is to support practitioners when conducting the necessary adjustments to exiting HEI-oriented ERAs in order to be successfully applied for their specific needs.La Arquitectura Empresarial (AE) es actualmente reconocida como una disciplina que permite configurar procesos de trasformación organizativa a objeto de alinear el negocio con la tecnología. A pesar de que en los últimos años la AE se ha ido adoptando progresivamente de forma exitosa en diversas industrias, la educación superior representa todavía hoy en día uno de los sectores con menores niveles de adopción y de madurez en lo que se refiere a las prácticas de AE. La presente tesis hace especial hincapié en el estudio de las Arquitecturas de Referencia Empresariales (AREs), entendidas como un artefacto específico de AE, en Instituciones de Educación Superior (IES). Así, después de clarificar formalmente el concepto de ARE y de ofrecer una visión panorámica del estado del arte relativo a las AREs para IES existentes, la tesis propone un framework de trabajo construido a través de un enfoque de investigación basado en la Ciencia del diseño destinado a facilitar su (re-)utilización o aplicación práctica en dominios de trabajo reales. El objetivo del artefacto es proporcionar soporte práctico a los profesionales para realizar los ajustes necesarios a las AREs para IES existentes para que puedan aplicarlas con éxito a sus necesidades específicas.L'Arquitectura Empresarial (AE) és actualment reconeguda com una disciplina que permet configurar processos de transformació organitzatius a fi d'alinear el negoci amb la tecnologia. Tot i que en els darrers anys l'AE s'ha anat adoptant progressivament amb èxit en diverses indústries, l'educació superior representa encara avui dia un dels sectors amb menors nivells d'adopció i de maduresa pel que fa a pràctiques d'AE. Aquesta tesi posa especial èmfasi en l'estudi de les Arquitectures de Referència Empresarials (AREs), enteses com un artefacte concret d'AE, a Institucions d'Educació Superior (IES). Així, després d'aclarir formalment el concepte d'ARE i oferir una visió panoràmica de l'estat de l'art relatiu a les ARE per a IES existents, la tesi proposa un framework de treball construït a través d'un enfocament de recerca basat en la ciència del disseny destinat a facilitar-ne la seva (re-)utilització o aplicació pràctica en dominis de treball reals. L'objectiu de l'artefacte és proporcionar suport pràctic als professionals per realitzar els ajustaments necessaris a les AREs per a IES existents de forma que les puguin aplicar amb èxit a les seves necessitats específiques.Tecnologies de la informació i de xarxe

Connecting Business and IT - A Model-driven Web Service based Approach

Service-oriented architectures focus on the alignment of business processes and the supporting information technology. To facilitate the alignment and to decrease administration costs we propose linking of SOA services to enterprise models respectively target state organisational models by using semantically enriched conceptual modelling languages. Acting on language meta-level means in this context the introduction of service related constructs into widely used visual modelling grammars. Vision is the situation dependent adaptation of software functionality to the actual business process requirements. An efficient adaptation is crucial in order to be able to respond quickly to environmental or system induced change

Scaling Agility in Incumbent Firms: A Literature Review

Scaling agility as a process of applying agile concepts to more extensive parts of the organization promises incumbent firms to achieve the same benefits as their digital competitors. However, copying digital-born companies\u27 approaches seems problematic, as incumbent firms are distinct from their digital competitors. Thus, this research aims to consolidate what we know about scaling agility in incumbent firms. To answer this question, I conduct a structured literature review to understand scaling agility for incumbent firms better, resulting in the four dimensions of structure, methodology, governance, and dependencies with nine themes: coordination, processes, roles, effectiveness, risk management, budgeting, measurement, architecture, and culture/mindset. Moreover, the review develops six avenues for future research. With this, the literature review provides an integrative picture of scaling agility, enhances conceptual clarity, and helps practitioners by providing an overview to use in their efforts to scaling agility in incumbent firms

A Design Theory for Secure Semantic E-Business Processes (SSEBP)

This dissertation develops and evaluates a Design theory. We follow the design science approach (Hevener, et al., 2004) to answer the following research question: "How can we formulate a design theory to guide the analysis and design of Secure Semantic eBusiness processes (SSeBP)?" Goals of SSeBP design theory include (i) unambiguously represent information and knowledge resources involved in eBusiness processes to solve semantic conflicts and integrate heterogeneous information systems; (ii) analyze and model business processes that include access control mechanisms to prevent unauthorized access to resources; and (iii) facilitate the coordination of eBusiness process activities-resources by modeling their dependencies. Business processes modeling techniques such as Business Process Modeling Notation (BPMN) (BPMI, 2004) and UML Activity Diagrams (OMG, 2003) lack theoretical foundations and are difficult to verify for correctness and completeness (Soffer and Wand, 2007). Current literature on secure information systems design methods are theoretically underdeveloped and consider security as a non-functional requirement and as an afterthought (Siponen et al. 2006, Mouratidis et al., 2005). SSeBP design theory is one of the first attempts at providing theoretically grounded guidance to design richer secure eBusiness processes for secure and coordinated seamless knowledge exchange among business partners in a value chain. SSeBP design theory allows for the inclusion of non-repudiation mechanisms into the analysis and design of eBusiness processes which lays the foundations for auditing and compliance with regulations such as Sarbanes-Oxley. SSeBP design theory is evaluated through a rigorous multi-method evaluation approach including descriptive, observational, and experimental evaluation. First, SSeBP design theory is validated by modeling business processes of an industry standard named Collaborative Planning, Forecasting, and Replenishment (CPFR) approach. Our model enhances CPFR by incorporating security requirements in the process model, which is critically lacking in the current CPFR technical guidelines. Secondly, we model the demand forecasting and capacity planning business processes for two large organizations to evaluate the efficacy and utility of SSeBP design theory to capture the realistic requirements and complex nuances of real inter-organizational business processes. Finally, we empirically evaluate SSeBP, against enhanced Use Cases (Siponen et al., 2006) and UML activity diagrams, for informational equivalence (Larkin and Simon, 1987) and its utility in generating situational awareness (Endsley, 1995) of the security and coordination requirements of a business process. Specific contributions of this dissertation are to develop a design theory (SSeBP) that presents a novel and holistic approach that contributes to the IS knowledge base by filling an existing research gap in the area of design of information systems to support secure and coordinated business processes. The proposed design theory provides practitioners with the meta-design and the design process, including the system components and principles to guide the analysis and design of secure eBusiness processes that are secure and coordinated