Exploiting Behavioral Consistence for Universal User Representation

User modeling is critical for developing personalized services in industry. A common way for user modeling is to learn user representations that can be distinguished by their interests or preferences. In this work, we focus on developing universal user representation model. The obtained universal representations are expected to contain rich information, and be applicable to various downstream applications without further modifications (e.g., user preference prediction and user profiling). Accordingly, we can be free from the heavy work of training task-specific models for every downstream task as in previous works. In specific, we propose Self-supervised User Modeling Network (SUMN) to encode behavior data into the universal representation. It includes two key components. The first one is a new learning objective, which guides the model to fully identify and preserve valuable user information under a self-supervised learning framework. The other one is a multi-hop aggregation layer, which benefits the model capacity in aggregating diverse behaviors. Extensive experiments on benchmark datasets show that our approach can outperform state-of-the-art unsupervised representation methods, and even compete with supervised ones.Comment: Preprint of accepted AAAI2021 pape

Towards Query Logs for Privacy Studies: On Deriving Search Queries from Questions

Translating verbose information needs into crisp search queries is a phenomenon that is ubiquitous but hardly understood. Insights into this process could be valuable in several applications, including synthesizing large privacy-friendly query logs from public Web sources which are readily available to the academic research community. In this work, we take a step towards understanding query formulation by tapping into the rich potential of community question answering (CQA) forums. Specifically, we sample natural language (NL) questions spanning diverse themes from the Stack Exchange platform, and conduct a large-scale conversion experiment where crowdworkers submit search queries they would use when looking for equivalent information. We provide a careful analysis of this data, accounting for possible sources of bias during conversion, along with insights into user-specific linguistic patterns and search behaviors. We release a dataset of 7,000 question-query pairs from this study to facilitate further research on query understanding.Comment: ECIR 2020 Short Pape

PU GNN: Chargeback Fraud Detection in P2E MMORPGs via Graph Attention Networks with Imbalanced PU Labels

The recent advent of play-to-earn (P2E) systems in massively multiplayer online role-playing games (MMORPGs) has made in-game goods interchangeable with real-world values more than ever before. The goods in the P2E MMORPGs can be directly exchanged with cryptocurrencies such as Bitcoin, Ethereum, or Klaytn via blockchain networks. Unlike traditional in-game goods, once they had been written to the blockchains, P2E goods cannot be restored by the game operation teams even with chargeback fraud such as payment fraud, cancellation, or refund. To tackle the problem, we propose a novel chargeback fraud prediction method, PU GNN, which leverages graph attention networks with PU loss to capture both the players' in-game behavior with P2E token transaction patterns. With the adoption of modified GraphSMOTE, the proposed model handles the imbalanced distribution of labels in chargeback fraud datasets. The conducted experiments on three real-world P2E MMORPG datasets demonstrate that PU GNN achieves superior performances over previously suggested methods.Comment: Under Review, Industry Trac

Query-LIFE: Query-aware Language Image Fusion Embedding for E-Commerce Relevance

Relevance module plays a fundamental role in e-commerce search as they are responsible for selecting relevant products from thousands of items based on user queries, thereby enhancing users experience and efficiency. The traditional approach models the relevance based product titles and queries, but the information in titles alone maybe insufficient to describe the products completely. A more general optimization approach is to further leverage product image information. In recent years, vision-language pre-training models have achieved impressive results in many scenarios, which leverage contrastive learning to map both textual and visual features into a joint embedding space. In e-commerce, a common practice is to fine-tune on the pre-trained model based on e-commerce data. However, the performance is sub-optimal because the vision-language pre-training models lack of alignment specifically designed for queries. In this paper, we propose a method called Query-LIFE (Query-aware Language Image Fusion Embedding) to address these challenges. Query-LIFE utilizes a query-based multimodal fusion to effectively incorporate the image and title based on the product types. Additionally, it employs query-aware modal alignment to enhance the accuracy of the comprehensive representation of products. Furthermore, we design GenFilt, which utilizes the generation capability of large models to filter out false negative samples and further improve the overall performance of the contrastive learning task in the model. Experiments have demonstrated that Query-LIFE outperforms existing baselines. We have conducted ablation studies and human evaluations to validate the effectiveness of each module within Query-LIFE. Moreover, Query-LIFE has been deployed on Miravia Search, resulting in improved both relevance and conversion efficiency

Analyzing Granger causality in climate data with time series classification methods

Attribution studies in climate science aim for scientifically ascertaining the influence of climatic variations on natural or anthropogenic factors. Many of those studies adopt the concept of Granger causality to infer statistical cause-effect relationships, while utilizing traditional autoregressive models. In this article, we investigate the potential of state-of-the-art time series classification techniques to enhance causal inference in climate science. We conduct a comparative experimental study of different types of algorithms on a large test suite that comprises a unique collection of datasets from the area of climate-vegetation dynamics. The results indicate that specialized time series classification methods are able to improve existing inference procedures. Substantial differences are observed among the methods that were tested

Leveraging Large Language Models in Conversational Recommender Systems

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an unprecedented ability to converse naturally and incorporate world knowledge and common-sense reasoning into language understanding, unlocking the potential of this paradigm. However, effectively leveraging LLMs within a CRS introduces new technical challenges, including properly understanding and controlling a complex conversation and retrieving from external sources of information. These issues are exacerbated by a large, evolving item corpus and a lack of conversational data for training. In this paper, we provide a roadmap for building an end-to-end large-scale CRS using LLMs. In particular, we propose new implementations for user preference understanding, flexible dialogue management and explainable recommendations as part of an integrated architecture powered by LLMs. For improved personalization, we describe how an LLM can consume interpretable natural language user profiles and use them to modulate session-level context. To overcome conversational data limitations in the absence of an existing production CRS, we propose techniques for building a controllable LLM-based user simulator to generate synthetic conversations. As a proof of concept we introduce RecLLM, a large-scale CRS for YouTube videos built on LaMDA, and demonstrate its fluency and diverse functionality through some illustrative example conversations

Large Language Model based Long-tail Query Rewriting in Taobao Search

In the realm of e-commerce search, the significance of semantic matching cannot be overstated, as it directly impacts both user experience and company revenue. Along this line, query rewriting, serving as an important technique to bridge the semantic gaps inherent in the semantic matching process, has attached wide attention from the industry and academia. However, existing query rewriting methods often struggle to effectively optimize long-tail queries and alleviate the phenomenon of "few-recall" caused by semantic gap. In this paper, we present BEQUE, a comprehensive framework that Bridges the sEmantic gap for long-tail QUEries. In detail, BEQUE comprises three stages: multi-instruction supervised fine tuning (SFT), offline feedback, and objective alignment. We first construct a rewriting dataset based on rejection sampling and auxiliary tasks mixing to fine-tune our large language model (LLM) in a supervised fashion. Subsequently, with the well-trained LLM, we employ beam search to generate multiple candidate rewrites, and feed them into Taobao offline system to obtain the partial order. Leveraging the partial order of rewrites, we introduce a contrastive learning method to highlight the distinctions between rewrites, and align the model with the Taobao online objectives. Offline experiments prove the effectiveness of our method in bridging semantic gap. Online A/B tests reveal that our method can significantly boost gross merchandise volume (GMV), number of transaction (#Trans) and unique visitor (UV) for long-tail queries. BEQUE has been deployed on Taobao, one of most popular online shopping platforms in China, since October 2023.Comment: WWW Industry Under Revie