Turismo, tecnología y narrativas: reflexiones para el diseño de espacios turísticos

Caracteritzem el turisme essencialment com un fenomen comunicatiu entre una arquitectura, un territori, un espai i els seus visitants. El disseny d'espais turístics ha evolucionat al llarg del temps segons les tecnolgies emprades per construir-los. L'aparició de noves tecnologies permet noves interaccions amb el nostre entorn i una connexió constant amb fonts d'informació, a més de geoposició i realitat augmentada. Es tracta d'unes tecnologies que estan reconfigurant l'espai turístic i, per tant, obrint les possibilitats. Per donar-nos noves capacitats d'experiència i significat per al coneixement, la interpretació, el descobriment i la relació amb l'entorn. Aquestes eines permeten dissenyar espais inèdits (suma de lloc i comunicació) d'experiències culturals (i de lleure) articulant-se a l'entorn de noves narratives, la qual cosa permet posar en valor patrimonis emergents i obrir-se a un camp que cal explorar i construir.We characterize tourism essentially as a phenomenon of communication between architecture, a territory, a space and its visitors. The design of tourist spaces has evolved over time, according to the technologies used to build them. The emergence of new technologies enables new interactions with our environment and a constant connection with sources of information, in addition to geo-location and augmented reality. These are technologies that are re-configuring the tourist space and, therefore, opening up possibilities. This gives us new capacities for experience and meening for knowledge, interpretation, discovery and the relationship with the environment. These tools allow the design of hitherto unknown spaces (the combination of location and communication) of cultural experiences (and leisure) which are articulated around new narratives, placing value on emerging assets and opening up a field that must be explored and constricted.Caracterizamos el turismo esencialmente como una fenómeno comunicativo entre una arquitectura, un territorio, un espacio y sus visitantes. El diseño de espacios turísticos ha evolucionado a lo largo del tiempo según las tecnologías empleadas para construirlos. La aparición de tecnologías nuevas permite interacciones nuevas con nuestro entorno y una conexión constante con fuentes de información, además de geoposición y realidad aumentada. Se trata de unas tecnologías que están volviendo a configurar el espacio turístico y, por tanto, abriendo las posibilidades. Para darnos nuevas capacidades de experiencia y significado para el conocimiento, la interpretación, el descubrimiento y la relación con el entorno. Estas herramientas permiten diseñar espacios inéditos (suma de lugar y comunicación) de experiencias culturales (y de ocio) que se articulan en torno a narrativas nuevas, lo que permite poner en valor patrimonios emergentes y abrirse a un campo que se debe explorar y construir

Routeing in military tourism: gamification as an implementation proposal

This dissertation approaches three main concepts, routeing applied to tourism, Military Tourism as a segment of Cultural Tourism and Gamification as a tool for tourist fruition, with the aim at establishing a link between them. Following a literature review from various authors in each of these areas, and after the establishment of a firm conceptual base, this project investigates the possible links between them. In this specific case the application of the benefits of gamification to promote the development of Military Tourism products and their organisation in military themed tourism routes. In conclusion this dissertation presents a guiding model explaining the use of different forms of game based technology to develop different Military Tourism products and how this tool can aid in the organisation in a Military Tourism Route

Co-creating a smart tourism local service system in rural areas: a case study from south

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThe most recent trends show an increase in the urbanization of cities, and, consequently, inner territories become more depopulated, business activities get closed, services get reduced and the overall services become poor and not able to offer quality offers to visitors (Bolay, 2020). According to (United Nations, 2019), by 2050 more than three out of four people will be living in urban areas. Nowadays, many studies have addressed the evolution and features of Smart Cities (Van Dijk & Teuben, 2015) and tourism is also one of those spheres that got digitally transformed by Smart Cities (Khan, Woo, Nam, & Chathoth, 2017). One of the features of smart applications is the possibility to let the user be a driver of value in creating and sharing contents (Kontogianni & Alepis, 2020). However, the explosion of smart solutions enabled by the latest technological innovations has been mostly contextualized in urban environments while fewer solutions have been developed in less urbanized rural areas (Steyn & Johanson, 2010). The methodology used employs the merging of two of the core contemporary service research approaches: Service Science and Service-Dominant logic; the first offers an organizational framework to generate and integrate value co-creation in terms of a smart service systems (Polese, Botti, Grimaldi, Monta & Vesci, 2018). For the same purpose, but differently, the second proposes a different layout called service ecosystems (Vargo & Lusch, 2016). This combination of approaches overcomes individual model limitations by setting an integrated model that can be employed to hypercompetitive and experience-based sectors (Polese, Botti, Grimaldi, Monta & Vesci, 2018), and that was adopted by using a case study methodology, relying on semi-structured interviews

Reopening for Business Post-COVID-19: Augmented Reality as a Strategy for Attracting Visitors to a Tourist Destination

Critical thoughts about tourist destinations overcoming and mitigating impacts from COVID-19 lie in the opportunities created by the pandemic. In this paper, an innovative way to attract tourists to Madeira Island and specifically for the Caminho Real (CR) is proposed, assisted by augmented reality. There are important con siderations for developing software suitable for mobile devices such as smartphones and tablets; values and benefits for sustainable tourism development and for being an educational experience respecting social dis tancing; and services included in the augmented reality application. Therefore, some propositions are presented to evaluate the possibility of augmented reality as a secure opportunity to show historical, cultural, and eth nographic aspects when visiting a tourist destination, while respecting social-distancing constraints.info:eu-repo/semantics/publishedVersio

Collaborative and Multi-Modal Mixed Reality for Enhancing Cultural Learning in Virtual Heritage

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Smart destinations for smart Generation? – The requirements of Generation Y in the area of innovative communication

Social media and mobile-marketing all among the most challenging trends the tourism destinations facing with, particularly in the area of reaching the so called smart or Internet Generation, the tourists from the Generation Y. However the most innovative destinations’ objective is to implement SoCoMo (Social-context-based – mobile marketing), the main question is whether the members of the Generation Y need these kind of approaches. Generation Y is considered as the most technology savvy Generation, whose members are conscious consumers with well-defined, high needs regarding quality, and price/value ratio, and as sharing their most important life-events on several social media channels with their peers, Web.2.0. is crucial for them as a channel for communication and co-creation. The main dilemma is whether this opened Generation with an advanced technology-using habits would need “smart” solutions and “smart destinations” based on social-mobile marketing, and highly personalized services? The main objective of the paper is to introduce the results of a quantitative research with more than 430 answers from 45 countries from the members of Generation Y regarding their needs, limits in the area of highly innovative communication and product-development questions

Visualization and Human-Machine Interaction

The digital age offers a lot of challenges in the eld of visualization. Visual imagery has been effectively used to communicate messages through the ages, to express both abstract and concrete ideas. Today, visualization has ever-expanding applications in science, engineering, education, medicine, entertainment and many other areas. Different areas of research contribute to the innovation in the eld of interactive visualization, such as data science, visual technology, Internet of things and many more. Among them, two areas of renowned importance are Augmented Reality and Visual Analytics. This thesis presents my research in the fields of visualization and human-machine interaction. The purpose of the proposed work is to investigate existing solutions in the area of Augmented Reality (AR) for maintenance. A smaller section of this thesis presents a minor research project on an equally important theme, Visual Analytics. Overall, the main goal is to identify the most important existing problems and then design and develop innovative solutions to address them. The maintenance application domain has been chosen since it is historically one of the first fields of application for Augmented Reality and it offers all the most common and important challenges that AR can arise, as described in chapter 2. Since one of the main problem in AR application deployment is reconfigurability of the application, a framework has been designed and developed that allows the user to create, deploy and update in real-time AR applications. Furthermore, the research focused on the problems related to hand-free interaction, thus investigating the area of speech-recognition interfaces and designing innovative solutions to address the problems of intuitiveness and robustness of the interface. On the other hand, the area of Visual Analytics has been investigated: among the different areas of research, multidimensional data visualization, similarly to AR, poses specific problems related to the interaction between the user and the machine. An analysis of the existing solutions has been carried out in order to identify their limitations and to point out possible improvements. Since this analysis delineates the scatterplot as a renowned visualization tool worthy of further research, different techniques for adapting its usage to multidimensional data are analyzed. A multidimensional scatterplot has been designed and developed in order to perform a comparison with another multidimensional visualization tool, the ScatterDice. The first chapters of my thesis describe my investigations in the area of Augmented Reality for maintenance. Chapter 1 provides definitions for the most important terms and an introduction to AR. The second chapter focuses on maintenance, depicting the motivations that led to choose this application domain. Moreover, the analysis concerning open problems and related works is described along with the methodology adopted to design and develop the proposed solutions. The third chapter illustrates how the adopted methodology has been applied in order to assess the problems described in the previous one. Chapter 4 describes the methodology adopted to carry out the tests and outlines the experimental results, whereas the fifth chapter illustrates the conclusions and points out possible future developments. Chapter 6 describes the analysis and research work performed in the eld of Visual Analytics, more specifically on multidimensional data visualizations. Overall, this thesis illustrates how the proposed solutions address common problems of visualization and human-machine interaction, such as interface de- sign, robustness of the interface and acceptance of new technology, whereas other problems are related to the specific research domain, such as pose tracking and reconfigurability of the procedure for the AR domain