Mobile Agents for Mobile Tourists: A User Evaluation of Gulliver's Genie

How mobile computing applications and services may be best designed, implemented and deployed remains the subject of much research. One alternative approach to developing software for mobile users that is receiving increasing attention from the research community is that of one based on intelligent agents. Recent advances in mobile computing technology have made such an approach feasible. We present an overview of the design and implementation of an archetypical mobile computing application, namely that of an electronic tourist guide. This guide is unique in that it comprises a suite of intelligent agents that conform to the strong intentional stance. However, the focus of this paper is primarily concerned with the results of detailed user evaluations conducted on this system. Within the literature, comprehensive evaluations of mobile context-sensitive systems are sparse and therefore, this paper seeks, in part, to address this deficiency

Nomadic input on mobile devices: the influence of touch input technique and walking speed on performance and offset modeling

In everyday life people use their mobile phones on-the-go with different walking speeds and with different touch input techniques. Unfortunately, much of the published research in mobile interaction does not quantify the influence of these variables. In this paper, we analyze the influence of walking speed, gait pattern and input techniques on commonly used performance parameters like error rate, accuracy and tapping speed, and we compare the results to the static condition. We examine the influence of these factors on the machine learned offset model used to correct user input and we make design recommendations. The results show that all performance parameters degraded when the subject started to move, for all input techniques. Index finger pointing techniques demonstrated overall better performance compared to thumb-pointing techniques. The influence of gait phase on tap event likelihood and accuracy was demonstrated for all input techniques and all walking speeds. Finally, it was shown that the offset model built on static data did not perform as well as models inferred from dynamic data, which indicates the speed-specific nature of the models. Also, models identified using specific input techniques did not perform well when tested in other conditions, demonstrating the limited validity of offset models to a particular input technique. The model was therefore calibrated using data recorded with the appropriate input technique, at 75% of preferred walking speed, which is the speed to which users spontaneously slow down when they use a mobile device and which presents a tradeoff between accuracy and usability. This led to an increase in accuracy compared to models built on static data. The error rate was reduced between 0.05% and 5.3% for landscape-based methods and between 5.3% and 11.9% for portrait-based methods

Ability-Based Design: Concept, Principles and Examples

Current approaches to accessible computing share a common goal of making technology accessible to users with disabilities. Perhaps because of this goal, they may also share a tendency to centralize disability rather than ability. We present a refinement to these approaches called ability-based design that consists of focusing on ability throughout the design process in an effort to create systems that leverage the full range of human potential. Just as user-centered design shifted the focus of interactive system design from systems to users, ability-based design attempts to shift the focus of accessible design from disability to ability. Although prior approaches to accessible computing may consider users’ abilities to some extent, ability-based design makes ability its central focus. We offer seven ability-based design principles and describe the projects that inspired their formulation. We also present a research agenda for ability-based design.Engineering and Applied Science

Human-Computer Interaction

In this book the reader will find a collection of 31 papers presenting different facets of Human Computer Interaction, the result of research projects and experiments as well as new approaches to design user interfaces. The book is organized according to the following main topics in a sequential order: new interaction paradigms, multimodality, usability studies on several interaction mechanisms, human factors, universal design and development methodologies and tools

A Content-Analysis Approach for Exploring Usability Problems in a Collaborative Virtual Environment

As Virtual Reality (VR) products are becoming more widely available in the consumer market, improving the usability of these devices and environments is crucial. In this paper, we are going to introduce a framework for the usability evaluation of collaborative 3D virtual environments based on a large-scale usability study of a mixedmodality collaborative VR system. We first review previous literature about important usability issues related to collaborative 3D virtual environments, supplemented with our research in which we conducted 122 interviews after participants solved a collaborative virtual reality task. Then, building on the literature review and our results, we extend previous usability frameworks. We identified twelve different usability problems, and based on the causes of the problems, we grouped them into three main categories: VR environment-, device interaction-, and task-specific problems. The framework can be used to guide the usability evaluation of collaborative VR environments

From teleoperation to the cognitive human-robot interface

Robots are slowly moving from factories to mines, construction sites, public places and homes. This new type of robot or robotized working machine – field and service robots (FSR) – should be capable of performing different kinds of tasks in unstructured changing environments, not only among humans but through continuous interaction with humans. The main requirements for an FSR are mobility, advanced perception capabilities, high "intelligence" and easy interaction with humans. Although mobility and perception capabilities are no longer bottlenecks, they can nevertheless still be greatly improved. The main bottlenecks are intelligence and the human - robot interface (HRI). Despite huge efforts in "artificial intelligence" research, the robots and computers are still very "stupid" and there are no major advancements on the horizon. This emphasizes the importance of the HRI. In the subtasks, where high-level cognition or intelligence is needed, the robot has to ask for help from the operator. In addition to task commands and supervision, the HRI has to provide the possibility of exchanging information about the task and environment through continuous dialogue and even methods for direct teleoperation. The thesis describes the development from teleoperation to service robot interfaces and analyses the usability aspects of both teleoperation/telepresence systems and robot interfaces based on high-level cognitive interaction. The analogue in the development of teleoperation interfaces and HRIs is also pointed out. The teleoperation and telepresence interfaces are studied on the basis of a set of experiments in which the different enhancement-level telepresence systems were tested in different tasks of a driving type. The study is concluded by comparing the usability aspects and the feeling of presence in a telepresence system. HRIs are studied with an experimental service robot WorkPartner. Different kinds of direct teleoperation, dialogue and spatial information interfaces are presented and tested. The concepts of cognitive interface and common presence are presented. Finally, the usability aspects of a human service robot interface are discussed and evaluated.reviewe